Content Designer

CONTENT DESIGNER - COLORADO
Join The Select Group as a Content Designer and play a vital role in shaping clear, impactful in-product messaging that enhances both customer and internal experiences. This is an exciting opportunity to influence complex workflows, technical language, and user interactions across enterprise tools and customer-facing portals, all within a fast-paced, innovative environment. If you’re passionate about turning technical content into intuitive, human-centered UI, and thrive in a collaborative team leveraging cutting-edge AI tools, we want to hear from you!

What You'll Bring: 

• You think like a designer and write like a human. You understand how content shapes workflows, reduces friction and drives outcomes.
• Strong understanding of UX product design best practices, design thinking and the distinction between content design and marketing copywriting.
• Experience collaborating with cross-functional teams while working both independently and collaboratively.
• Comfortable working in Figma and contributing directly to design files.
• Comfortable using AI tools (writing assistants, prototyping aids and design tools) to accelerate your workflow, with the editorial judgment to know when human refinement is needed.
• Strong written and verbal communication skills, with experience presenting designs, ideas and rationale to partners and leaders.
• Experience using qualitative and quantitative data to inform decisions, measure outcomes and tell a compelling story.
• Strong time management, prioritization and adaptability in a fast-moving environment.
• Must be local to Denver, Colorado, or willing to work in a hybrid environment (four days in-office, one day remote).
• Portfolio required.
  • Must include examples of product UI content (screens, flows, error and empty states, design patterns).
  • Must demonstrate the ability to clearly explain the problem, users, constraints, content decisions and outcomes or key learnings.
  • Bonus if it includes internal tools, admin experiences or other complex B2B products.
• Ability to dedicate time for a portfolio presentation during the interview process.
   

• You’ll be a fully engaged member of a collaborative, lean design team that consists of content design, design and accessibility.
• We value collaboration, iterative processes and peer reviews.
• We use design and collaboration tools such as Kiro, Figma, Jira, Trello and Lucid daily. If any of these are new to you, we’ll help you get up to speed.
• Elevate the customer experience with thoughtful, concise UI content such as labels, microcopy, tooltips, error messages and empty states.
• Deliver consistent content for B2B customer- and employee-facing tools that meets business and technical requirements across channels.
• Apply universal design principles by using plain language, predictable patterns and clear information architecture to ensure accessibility and support assistive technologies.
• Contribute to and help govern voice, tone, style and brand guidelines within our style guide and design system.
• Partner with technical teams to update customer-facing email notifications so they align with voice and tone standards.
• Use research, data and testing to inform and validate content and design decisions.
• Use AI-assisted workflows to draft, iterate and refine content, applying editorial judgment to ensure it meets brand and accessibility standards.
• Participate in critiques, design reviews and brainstorming sessions, incorporating feedback to continuously improve the work.
• Oversee the content strategy and voice for one or more product areas.
   

If you’re ready to make a meaningful impact through words and design, apply today and help us craft experiences that connect and empower users across industries!

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-KG1