Senior Program Manager

SENIOR PROGRAM MANAGER - REMOTE CANADA

TSG is seeking a Senior Program Manager to lead execution of a network modernization and franchise enablement initiative. This is a dedicated, full-time delivery role supporting the transition of corporate and franchise locations from a flat, vendor-managed network to a standardized, zero-trust architecture.

The successful candidate will bring strong program execution discipline, stakeholder accountability, and enough technical fluency to understand network and infrastructure work without being responsible for architecture design. This person will manage near-term procurement activities alongside longer-term rollout planning and execution.

What You'll Bring:

• 7+ years of Senior Program Management or Project Management experience
• Experience leading complex, multi-stakeholder technology initiatives independently
• Background managing IT infrastructure, network, retail technology, franchise technology, or similar operational rollouts
• Working technical fluency in networking concepts, including segmentation, zero-trust architecture, vendor coordination, and hardware deployment
• Strong vendor management, stakeholder management, and executive communication skills
• Comfortable operating in ambiguity with evolving scope and competing priorities
• Experience in compliance-driven or regulated environments

Bonus Experience: 

• PCI DSS exposure
• Retail, franchise, or multi-site location rollout experience
• Experience coordinating network modernization or security-related initiatives
• Experience working in a large enterprise environment

What You'll Do: 

• Drive execution across corporate and franchise workstreams
• Hold internal teams, vendors, legal, network/security, and franchise stakeholders accountable to timelines and commitments
• Coordinate parallel workstreams, including a near-term procurement deadline and longer-term rollout phases
• Translate technical progress into clear, concise executive and business updates
• Track milestones, dependencies, risks, scope changes, and cross-team decisions
• Escalate blockers that could affect timeline, delivery, or stakeholder alignment
• Facilitate working sessions and maintain momentum across a fast-moving initiative
• Support continuity between planning, procurement, ordering/fulfillment, and deployment activities