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Shelton, CT
On-Site
Length: 12 months contract
Location: Shelton, CT (on-site)
The Select Group is partnering with an enterprise information technology company to find a skilled and customer-oriented mid-level Desktop Support Technician. In this position you will have the opportunity to work with executive level stake holders and advance your troubleshooting skills in a diverse hardware and software environment. The ideal candidate will be a proactive self-starter, and skilled support technician with the ability to prioritize ticket resolution and communicate effectively with customers.
Desktop Support Technician Must Have Skills
- 2+ years of experience in a technical desktop support role
- Experience deploying and supporting Windows environment
- Additional MacOS experience is a plus
- Experience installing and removing hardware and software
- Ability to prioritize ticket resolution and communicate effectively with customers
- Excellent verbal and written communication skills
- Ability to provide onsite support M-F during the hours of 8am-5pm
Desktop Support Technician Day to Day Responsibilities
- Provide Tier 2 desktop support
- Workstation setups for both Windows and macOS deployments
- Respond and resolve incidents and requests through ticketing system
- Hardware troubleshooting including – printers/copiers/MFPs/A/V technology
- Application troubleshooting and escalations
- Mobile and tablet troubleshooting support
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-AL3
Toronto, ON
Remote
Salesforce Administrator – Remote (Canada)
The Select Group's client is seeking a Salesforce Administrator to join its Strategy & Insights team. As the business continues to grow, there is an increasing need for dedicated Salesforce support across key sales enablement platforms. This role will play a critical part in stabilizing the Salesforce environment, enhancing tool efficiency, and supporting planned enhancements aligned with SMB growth initiatives.
The Strategy & Insights team supports internal sales teams and channel partners by ensuring their CRM and sales tools are optimized, reliable, and aligned with business objectives. The Salesforce Administrator will be responsible for daily system operations, supporting integrated tools such as Gong, Distribution Engine, and RingCentral, and contributing to platform improvement efforts.
Must Have Skills
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3–5+ years of experience as a Salesforce Administrator in a B2B or sales ops environment
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Proficiency in Salesforce declarative tools (Flows, Custom Objects, Reports, Dashboards)
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Experience supporting sales enablement platforms (Gong, Distribution Engine, RingCentral)
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Strong organizational and problem-solving skills; multitasking in fast-paced settings
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Excellent communication skills when working with cross-functional, non-technical teams
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Salesforce Administrator Certification
Nice to Have Skills
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Experience supporting SMB teams, partner/dealer channels, or telecom operations
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Previous telecom experience
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Exposure to Salesforce Agent Force or AI-enabled CRM tools
Day-to-Day Responsibilities
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Perform ongoing Salesforce administration: configure flows, validation rules, page layouts, access controls, reports, and dashboards
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Maintain and troubleshoot integrated tools (Gong, Distribution Engine, RingCentral)
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Prioritize and support day-to-day operational needs and enhancement requests
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Document workflows, configuration changes, and SOPs
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Assist with testing and rollout of Salesforce updates or features that impact SMB sales
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-KG1
Greenwood Village, CO
On-Site
The Select Group is looking for a talented Data Developer to join one of our top communications partners. This person will provide additional support for several new Emerging Tech-related products that they collect data on. The ideal candidate will have strong SQL, BI/Data Analysis, and Data Visualization experience. This position is hybrid four days per week onsite in Greenwood Village with one day remote.
DATA DEVELOPER REQUIREMENTS
- Strong SQL Querying experience
- Business Intelligence and/or Data Analysis experience
- Data Visualization Experience (Tableau preferred; PowerBI, Google Viz, etc. also acceptable)
- Data Communication skills
- Python scripting experience
- Big Data experience
- AWS or any cloud services experience
- Telecom industry experience
- Analytics mindset (prior experience)
DATA DEVELOPER RESPONSIBILITIES
- Reporting and Analytics on several different projects this team is supporting for the Emerging Technology department.
- Performing ad-hoc requests, creating data visualizations/reports/dashboards, analyzing data using SQL to support several new projects all related to the Emerging Technology departments products/projects/proof of concepts.
- Reporting on latency performance and quality of experience for some of the Emerging Tech's newer products/projects.
- Creating observability around a new Content Delivery Network (CDN) using data - this is a services application related to the edge network
- Effectively communicate findings and insights that they draw from the data to relevant stakeholders / requestors
- Responsible for building, managing, and deploying custom analyses and writing new codes to support recurring reports via data extraction, monitoring, documentation, reporting, visualization, dashboarding, analytics, and communicating those insights.
- Reporting & dashboarding on very high-volume data.
- Performing ad-hoc requests, creating data visualizations/reports/dashboards, analyzing data using SQL to support several new projects all related to the Emerging Technology departments products/projects/proof of concepts.
- Heavy reporting, dashboarding, & visualizations to make the data digestible for various product teams.
- Heavy SQL coding & Tableau visualization.
- Product-facing, leadership-facing reporting and dashboarding.
- Create observability around a new Content Delivery Network (CDN) using data.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-MD5
Toronto, ON
Remote
Project Manager (B2C)
We are seeking an experienced Project Manager to support our Consumer Solutions division by supporting high-impact digital and cloud transformation initiatives. This role operates in a fast-paced environment that bridges corporate teams, dealer networks, and technology stakeholders.
The ideal candidate combines the analytical mindset of a systems analyst with the executional experience of a project manager. They bring a product-centric approach and excel at translating complex technical systems into high-level insights for stakeholders and executives. This role is best suited for a delivery-oriented leader with a strong track record of navigating complex stakeholder landscapes and driving execution across the enterprise.
Project Manager Requirements
- 7+ years of project management experience, ideally within enterprise-scale B2C environments
- Demonstrated success delivering projects involving:
- Cloud-native platforms
- Channel enablement systems (e.g., dealer portals, customer onboarding)
- Process re-engineering and stakeholder alignment
- Strong understanding of Agile, waterfall, and hybrid delivery models
- Proven experience engaging cross-functional stakeholders — technical, operational, and sales-facing teams
- Ability to translate business needs into actionable delivery milestones and clear reporting
- Jira, Confluence, MS Project, Smartsheet
- Knowledge of GCP ( preferred)/AWS/ Azure , Cloud SQL, CI/CD (at the project oversight level)
- Familiarity with vendor engagement processes is a strong asset
- PMP, PMI-ACP, or SAFe certification preferred Project Manager Responsibilities
- Lead end-to-end project delivery for initiatives related to cloud migration, system integration, and digital customer enablement
- Manage scope, timelines, budgets, risks, and governance across multiple concurrent workstreams
- Collaborate with corporate and dealer channel stakeholders to align business needs with technical outcomes
- Drive Agile delivery through sprint planning, retrospectives, and Jira-based tracking
- Prepare and present executive-level reporting on project status, KPIs, risks, and mitigations
- Coordinate with internal delivery teams and external vendors, ensuring clarity and accountability
#LI-RA1
Bellevue, WA
Bellevue, WA
We’re looking for a Computer Vision Developer with a strong foundation in applied computer vision, machine learning, and software development. In this role, you’ll develop tools and systems to automate visual data processing, train and evaluate models, and contribute to the design and execution of high-impact experiments. You should be comfortable working across the full pipeline from data collection and annotation to model training and evaluation with a focus on reproducibility and performance.
KEY RESPONSIBILITIES
- Develop tools in Python or C/C++ for preprocessing, annotation, and enhancement of image and video datasets
- Design and optimize image-processing pipelines for efficiency and accuracy
- Execute experiments to collect high-quality data for machine learning training
- Build and automate model training pipelines and evaluate model performance using metrics like precision, recall, and accuracy
- Document code, experiment methodology, and results to ensure reproducibility and collaboration
BASIC QUALIFICATIONS
- Strong proficiency in Python; familiarity with C/C++ is a plus
- Experience with computer vision libraries (e.g., OpenCV) and machine learning frameworks (e.g., PyTorch, TensorFlow)
- Solid understanding of statistics, machine learning fundamentals, and experimental design
- Bachelor's or Master’s degree in Computer Science, Data Science, Applied Physics, or a related STEM field
PREFERRED QUALIFICATIONS
- Experience with AWS tools such as SageMaker
- Familiarity with deep learning architectures for vision tasks (e.g., YOLO, ResNet)
- Knowledge of camera projection geometry, ray optics, or projection algebra
#LI-MN1
Santa Clara, CA
Remote
Operations Program Manager
Location: Remote (Bay Area preferred)
Duration: 6–12 month contract with potential to convert to full-time
We are seeking a Operations Program Manager to join a growing Customer Support Operations team. This role serves as a strategic partner between enterprise clients and internal teams (sales, engineering, manufacturing, operations, finance) to ensure smooth order management, operational readiness, and infrastructure scalability. The ideal candidate thrives on building processes, solving challenges, and driving cross-functional programs that support cloud and manufacturing operations.
What You’ll Do
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Lead and manage operations programs focused on forecast planning, growth readiness, performance monitoring, and process optimization.
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Oversee planning, execution, and delivery of multiple concurrent projects across the operations portfolio.
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Gather requirements from internal stakeholders, align on priorities, and ensure seamless execution of cloud-related initiatives.
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Generate and maintain reports/models from ERP data to guide demand planning and business decisions.
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Track program performance and KPIs, and deliver executive-level dashboards on operational health.
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Identify and drive continuous improvements in operational processes, tooling, and workflows.
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Meet with enterprise customers to support operations and ensure alignment with business needs.
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Participate in daily scrum meetings and contribute to an agile, collaborative environment.
Must Have Qualifications
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5+ years of experience in program or project management with a focus on cloud data.
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Background in enterprise technology environments and working directly with enterprise clients.
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Strong experience creating/managing reports and business models using NetSuite (or similar ERP).
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Data analytics experience leveraging ERP data.
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Advanced Google Sheets skills (VLOOKUP, conditional logic, pivot tables, etc.).
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Experience working cross-functionally with order management, operations, engineering, IT, manufacturing, and finance.
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Familiarity with command ingesting, forecasting, and demand planning processes.
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Understanding of technology product manufacturing processes.
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Proficiency with NetSuite, Microsoft Suite, Google Suite, and Salesforce.
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Experience tracking projects using Smartsheet and Jira.
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Working knowledge of agile/scrum methodologies.
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Strong business acumen and understanding of end-to-end processes from sales to fulfillment.
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Adaptable, problem-solving mindset with a bias for action.
Nice to Have
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Manufacturing engineering background.
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Experience using Confluence and additional project management tools.
Education / Certifications
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Bachelor’s degree in Computer Science, Information Systems, Engineering, Industrial Engineering, or related field.
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PMP certification is a plus.
Additional Information
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Work hours: 9 AM – 5 PM (local time zone)
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-AM1