Find Your Next Role

• As part of a Wireless platform team, you will be supporting multiple critical applications by responding to high volume incidences and providing resolutions to Tier 1 and Tier 2 tickets. 
• This team supports 4 teams - Private Cloud, CaaS (Container as a Service), Data Ops and Systems Operations (Shared Services) - the two focal points for this team are Linux and Kubernetes. Horizontal movement for technical expertise expansion is an option! Also room for growth into a Escalation point, Lead etc. is always top of mind for this team.
• Very close knit team and collaborative

• 7+ years of professional experience, ideally within an enterprise environment supporting high volumes of tickets and incidences.
  • Must have experience as an engineer resolving T1, T2, and T3 tickets
• Platform Support specifically within Linux is primary focus
• Scripting knowledge is helpful: Shell Scripting, Python Scripting, PowerShell Scripting
• Tracking tickets within JIRA and updating completion/documentation as needed
• Kubernetes experience 
• Mentorship/training experience

• Cloud Native Environments 
• Telecom experience 

• Associates degree or equivalent

• Visa dependent resources okay and relocation okay

1. Linux Server Administration:
   • Manage, monitor, and optimize Linux servers to ensure high performance and reliability.
   • Perform regular system updates, patches, and security audits.
   • Troubleshoot and resolve server-related issues effectively.
2. Kubernetes Management:
   • Deploy, manage, and scale containerized applications using Kubernetes.
   • Configure and maintain Kubernetes clusters, ensuring optimal resource allocation and load balancing.
   • Monitor the health of Kubernetes environments and implement best practices for security and efficiency.
3. Automation and Scripting:
   • Develop and maintain scripts for automation of repetitive tasks (e.g., deployment, monitoring, backups).
   • Utilize tools like Bash, Python, or other scripting languages to enhance operational efficiency.
   • Implement Infrastructure as Code (IaC) practices using tools such as Terraform or Ansible.
4. Incident Management:
   • Respond to and prioritize support tickets related to infrastructure, application deployment, and operational issues.
   • Collaborate with teams to resolve issues and implement improvements.
   • Document incidents and resolutions to improve knowledge sharing and reduce future occurrences.
5. Monitoring and Performance Tuning:
   • Set up and maintain monitoring solutions to ensure system performance and uptime.
   • Analyze system logs and metrics to identify trends and potential issues.
   • Conduct performance tuning of both servers and Kubernetes clusters for optimal resource utilization.
6. Collaboration and Communication:
   • Work closely with cross-functional teams to ensure seamless deployment and operation of applications.
   • Participate in team meetings, sharing insights on system performance and improvement opportunities.
   • Provide training and support to team members on DevOps best practices.
7. Continuous Improvement:
   • Stay up-to-date with emerging technologies and industry trends in DevOps, cloud computing, and container orchestration.
   • Propose and implement improvements to processes, tools, and workflows to enhance team efficiency and effectiveness

REACT DEVELOPER
We are looking for a skilled React Developer to help enhance and scale an internal tool used for development planning and execution. Initially developed as a smaller project, the tool has gained significant traction and is now being expanded to support a larger, enterprise-wide user base. The role involves working on both new feature development (70%) and maintaining existing functionality (30%) to ensure the tool is scalable, user-friendly, and optimized for performance.

Key Responsibilities:

• Collaborate with Product Managers, Developers, and Users to enhance the tool’s functionality and scalability.
• Participate in daily stand-up meetings and sprint planning sessions.
• Write clean, testable code to develop new features and maintain existing functionality.
• Ensure the tool is functional, scalable, and provides a seamless user experience for large teams.
• Integrate the tool with Jira and ensure it performs well across multiple user groups.

Must-Have Skills:

• 5+ years of experience as a UI Developer with a focus on web applications (client-server web applications preferred) and internal tools.
• Proficiency in React and strong skills in JavaScript, HTML, CSS.
• Experience with TypeScript for developing robust applications.
• Experience working with RESTful APIs and consuming JSON data from web services.
• Strong understanding of relational databases, with experience in MySQL.
• Proven experience in an Agile/Scrum environment, working in 2-week sprints.
• Strong experience writing testable code and working with test automation frameworks.
• Excellent communication and teamwork skills, with the ability to work across multiple teams.

Nice-to-Have Skills:

• Experience with jQuery for data retrieval.
• Cloud platform experience.
• Familiarity with Jira for sprint and roadmap planning.

Education/Certifications:

• Bachelor’s Degree in Computer Science or relevant experience.

Day-to-Day:

• Participate in daily stand-up meetings.
• Collaborate closely with Product Managers, Developers, and other stakeholders.
• Develop, test, gather feedback, and demo features regularly.

Position Title: Cloud Solution Architect
Contract Duration: 9-month contract
Start Date: 10/15/2024
Work Location: Beverly Hills, CA (Hybrid)

The Media & Entertainment group is on the lookout for a talented Cloud Solution Architect to support one of our esteemed Talent Agency clients! This role is pivotal in building a robust system of record and storage, aimed at developing AI and Digital Assistants for script analysis and contract reviews, as well as creating a multilingual platform for broadcasting agencies.

Responsibilities:

• Own the process of building out systems utilizing our client's services and tech-stack.

Must-Have Skills:

• Proven experience in architecting systems of record from scratch and building data models.
• Strong understanding of data structures.
• Proficiency in Azure Open AI or related AI data models.
• Familiarity with Microsoft tech stack (Dynamics, PowerBI).
• Experience with Azure Blob Storage.

Plus Skills:

• Experience with Azure OpenAI.
• Familiarity with Cosmos Database.

Education/Certifications:

• Bachelor’s Degree.

Business Analyst/Project Manager

Are you ready for a hands-on role with a leading tech company known for its iconic smartphones? We’re looking for a Business Analyst/Project Manager to join a team that’s building an internal app to track hardware sales worldwide. If you enjoy working closely with engineers, writing detailed user stories, and managing UAT processes, this might be the perfect role for you!

Location: Cupertino, CA (hybrid onsite Tuesday-Thursday)

What You’ll Do:

• Work alongside Program & Product Managers to manage multiple work streams on large-scale projects.
• Document business processes and collaborate with stakeholders to refine requirements.
• Write detailed user stories with acceptance criteria, even from high-level epics.
• Manage the backlog and release roadmap for cross-functional applications, working closely with engineering teams.
• Lead the UAT process—writing test scripts, coordinating schedules, and managing rollouts.
• Maintain all project plans, BRDs, test scripts, and other documents.
• Communicate with global teams and IT to align on solutions.
• Stay on top of deadlines and ensure all project deliverables are tracked and managed.
• Tackle multiple projects simultaneously and apply critical thinking to resolve issues quickly.

Requirements:

• 6+ years of experience in business analysis and product management with a hands-on approach.
• Strong experience with UAT—developing test cases and managing the testing process.
• Proven track record in managing cross-functional project roadmaps.
• Experience working directly with development/engineering teams.
• Familiarity with Agile, Scrum, waterfall, and hybrid methodologies.
• Solid understanding of data analysis and the product development life cycle.

If you’re a proactive problem-solver with a knack for managing complex projects, we’d love to hear from you!

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 

• 5+ Years experience as a Network Engineer 
• Primarily in Nokia gear, and some Ciena.
  • Experience with MLS Routers (91As or 7750s) 
  • Prefer experience specifically with Nokia 7550 IXRE, ISRS, ISRE and CIENA 6154s
• Experience with router migrations
• Creating router configuration files 
• Routing knowledge of IP networks 
• Experience with bandwidth upgrades and provisioning / administrative cleanups in the routers 

• Log online, plan for the daily schedule, prep for migrations, generate files, talk and coordinate with field engineers 
• Troubleshoot issues along the way 
• 3+ Migrations a day target 
• Pre-loading config files for Hub Migrations – 20-30 cell sites migrating at the same time

• Must have 5+ years of relevant work experience in Product Management/Device Development
• Must have experience in the Mobile/Telecommunications industry preferably in operating systems and feature development departments
• Proven knowledge of 4G/5G and router/switch device ecosystems  
• Experienced in process execution, development, and deployment of products and new technologies 
• Ability to handle collaboration with stakeholder management in a cross-functional environment

• Will be defining, refining and executing a streamlined process for on-boarding device OEMs
• Driving detailed technical requirements and test strategy for new product feature needs
• Leading OEM and internal stakeholders on device features and services lockdown
• Owning detailed development, certification and launch schedule with OEMs and internal stakeholders
• Creating cost and time efficient strategy that addresses network and business customer needs
• Planning and executing software updates to address field feedback, new feature requests and return drivers
• Managing device OEMs to higher device quality and performance by benchmarking device’s network performance KPIs, call in rate and return rate  
• Identify addressable customer feedback on existing products and define future product requirements in order to address open needs
• Partner with sales and care teams to update training documents to drive resolution to common support issues
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• TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.