Technical Program Manager

Technical Implementation Manager (Systems / Infrastructure)
The Select Group is seeking a Technical Implementation Manager to lead the design and implementation of an IT Lab Automation and Asset Management solution. This role will drive execution across multiple systems, including NetBox, Asset Panda, Jira, and Smartsheet, ensuring a scalable and integrated operating model.
 
This is a hands-on, implementation-focused role requiring strong technical fluency across systems, workflows, integrations, and operational design.
 
In addition, this role will oversee the design and rollout of a test plan and test case management framework, ensuring it is structured, scalable, and integrated into broader lab operations. The Technical Implementation Manager will govern this workstream while partnering with technical resources responsible for detailed test design and execution.
 
Technical Implementation Manager Required Experience

• 6–10+ years in:
  • Technical Program Management
  • Systems Implementation
• Proven experience leading:
  • Greenfield (0–1) implementations
  • Multi-system integrations
• Experience with:
  • Workflow tools (Jira, ServiceNow, etc.)
  • Asset, inventory, or CMDB systems
• Strong understanding of:
  • APIs and system integrations
  • Data structures and lifecycle management

• NetBox
• Asset Panda (or similar cloud-based asset platforms)
• Smartsheet or similar intake/workflow tools
• Telecom, infrastructure, or lab environments
• Hardware / inventory lifecycle management
• Jira test management tools (Xray, Zephyr, QMetry, etc.)

• Own end-to-end implementation delivery
• Build and manage a detailed implementation plan (phases, tasks, dependencies)
• Define execution structure, cadence, and governance
• Track and manage: Risks ,Dependencies, and Scope changes
• Facilitate weekly execution and decision-making forums
• Ensure delivery alignment with scope, timeline, and business outcomes

• Translate business requirements into technical workflows and system designs
• Partner with implementation engineers to validate architecture decisions and ensure scalable system design
• Oversee and guide: System integrations (APIs, data flows) and Data models (asset lifecycle, reservations, inventory states)
• Ensure alignment across platforms: NetBox , Asset Panda ,Jira, and Smartsheet

• Operationalize asset lifecycle management model, Test-bed strategy and IT fulfillment lifecycle
• ,Ensure workflows are scalable, repeatable, and measurable
• Drive adoption of standardized processes across teams

• Lead design and implementation of a test case and test plan management framework, primarily within Jira
• Define and govern Test case structure (steps, expected outcomes, configurations) , Test plan lifecycle (creation, execution, reporting) and Traceability between requirements, test cases, and defects
• Oversee creation of a centralized, reusable test case repository
• Establish governance for Test execution cycles  and Pass/fail tracking and reporting
• Ensure alignment between Test plans, Lab/test-bed configurations, and Asset availability
• Drive implementation of dashboards and reporting for Test execution, Coverage, and Results
• Evaluate tooling options (native Jira vs. plugins such as Xray or Zephyr)

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-RA1