Project Coordinator

Project Coordinator (Customer Facing)

TSG is looking for a confident, adaptable Project Coordinator with a strong customer facing presence and excellent verbal communication skills. You’ll lead customer calls for most of your week, manage 20–30 concurrent software or healthcare projects, and act as the primary liaison between customers and internal SMEs.

What You’ll Do

• Lead customer meetings ~30 hours/week, owning intros, agendas, notes, and follow ups

• Coordinate cross functional teams including SMEs, Account Managers, and Customer Success

• Manage weekly action items and biweekly customer touchpoints

• Create and maintain project plans, timelines, risks, and status reports

• Guide customers through implementation from sales handoff to go live

• Run smaller projects independently; support PMs on larger ones

What You Bring

• 1–2.5 years of customer facing project coordination experience

• Strong communication, adaptability, and critical thinking

• Experience in healthcare, software, or system integration projects

• Ability to manage 20–30 projects simultaneously

• Familiarity with Slack, Google Workspace, SharePoint, CRMs, PSA tools

• Understanding of technology and process improvement

• Confidence leading meetings and owning customer relationships

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.