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Longwood, FL
SERVICE DESK TECHNICIAN (REMOTE – EST HOURS)
We’re looking for a Service Desk Technician to join a fast-paced, enterprise IT environment supporting a large and growing user base. This is a fully remote role (EST hours) where you’ll be the first line of support for end users, helping resolve technical issues, manage user accounts, and keep day-to-day operations running smoothly.
This role is ideal for someone who enjoys problem-solving, thrives in a high-volume support setting, and wants exposure to a wide range of technologies across a modern Microsoft-based environment.
What You’ll Bring
3+ years of experience in a Service Desk or Help Desk (Tier 1) role
Hands-on experience with Active Directory and/or Azure (user creation, permissions, offboarding)
Strong experience supporting Microsoft 365 (O365) in an enterprise environment (500+ users)
Proven ability to troubleshoot Microsoft Office applications and end-user issues
Experience setting up new PCs and migrating user data
Comfortable providing support over the phone and working directly with end users
Strong documentation skills (ticket updates, knowledge base contributions)
Experience working in a ticketing system (ServiceNow or similar preferred)
Ability to manage multiple priorities and work independently in a remote setting
Bonus Experience
Experience with ServiceNow, Ninja RMM, or similar tools
Exposure to Azure-based environments and cloud infrastructure
Experience issuing licenses and managing identities in O365
Background supporting a wide variety of applications (not siloed)
Experience contributing to IT projects or process improvements
Relevant certifications (CompTIA A+, Network+, Security+, or Microsoft/O365 certs)
What You’ll Do
Provide Level 1 remote IT support via phone and email for a large user base (1,700+ users)
Troubleshoot hardware, software, and access-related issues across a Microsoft environment
Handle onboarding and offboarding of user accounts in Active Directory/Azure
Manage O365 tasks including license assignment, identity creation, and app support
Perform initial triage of incoming tickets and escalate when appropriate
Set up new user workstations and assist with data migration
Document issues, resolutions, and processes clearly within the ticketing system
Collaborate with internal teams and external vendors to resolve issues
Support a variety of applications and systems in a dynamic, non-siloed environment
Additional Details
Fully remote (must be able to work 9:00 AM – 6:00 PM EST)
Long-term contract opportunity with consistent hours
High-impact role supporting a large, enterprise-level environment
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#LI-KG1
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Supply Chain Program Manager (Remote)
The Select Group is seeking a Supply Chain Program Manager to stabilize and transform a supply chain planning function. In this role, you’ll lead planning system implementations and integrations, establish a clear roadmap, and drive execution across planning, IT, and business teams.If you enjoy creating structure, bringing teams into alignment, and turning complex planning challenges into clear action plans, this opportunity could be a great fit.
Must-Have Skills
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8+ years of program or portfolio management experience in supply chain environments
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Experience with Kinaxis/RapidResponse or a comparable planning platform
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Strong background in supply planning, demand planning, and Integrated Business Planning (IBP)/Sales and Operations Planning (S&OP)
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Direct experience with Oracle Supply Chain Planning
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Proven experience leading end-to-end planning system implementations or migrations
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Experience developing roadmaps, integration plans, and detailed cutover strategies
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Ability to understand and align data, reporting, integrations, and planning workflows
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Experience working across cross-functional teams, including IT, planning, and business stakeholders
Preferred Qualifications
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Background as a supply chain planning consultant or solution architect
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Experience with additional planning platforms, such as SAP, Blue Yonder, or Kinaxis
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PMP or a similar certification
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Semiconductor or hardware supply chain experience
Day-to-Day Responsibilities
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Assess current planning programs and identify gaps across systems, processes, and execution
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Develop and own an end-to-end roadmap for planning system improvements and integrations
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Lead planning system implementations and migrations, including cutover planning and execution
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Align stakeholders across planning, IT, and business teams to drive execution
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Maintain continuity across data, reporting, and planning outputs during system transitions
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Establish structure, governance, and prioritization across the planning portfolio
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Track execution and drive progress across multiple planning initiatives
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-RA1
Detroit, Michigan
DO Project Manager - Detroit, Michigan
The Select Group's Energy & Utilities practice is seeking a DO Project Manager to support delivery of Detroit's Distribution Operations PMO engagement. This is a client-facing, delivery-focused role responsible for standing up and running the day-to-day operations of the program management office. This is similar to a program manager role however the program is our project management/project controls team. This person will oversee a team of 20-30 people and help with onboarding, reporting, and execution of the program.
The ideal candidate combines solid program/project management fundamentals with a strong aptitude for data, reporting, and modern tools — someone who is as comfortable facilitating a stakeholder meeting as they are building a clean, accurate status report. Someone that is very knowledge in either utilities, infrastructure of similar field in project management and can help support a skilled team in execution.
Key Responsibilities
PMO Operations & Delivery
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Support day-to-day execution of the Distribution Operations PMO, ensuring project management processes, tools, and cadences are consistently applied across the program.
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Serve as a primary point of contact for onboarding new team members and contractors — leading onboarding sessions, walking new hires through PMO tools, processes, and client expectations, and ensuring a smooth ramp-up.
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Coordinate program administration tasks, including scheduling, documentation management, meeting logistics, and maintenance of PMO artifacts and repositories.
Data, Reporting & Analysis
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Own the collection, validation, and analysis of project data across the program, including schedule, cost, resource, and risk information.
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Track and report on project health status, KPIs, and SLAs, identifying trends, risks, and areas requiring escalation.
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Use AI-enabled tools and modern reporting/analytics platforms to streamline data collection, improve accuracy, and accelerate turnaround on status reporting.
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Build and maintain clear, executive-ready reporting deliverables (dashboards, status decks, scorecards) for program leadership and client stakeholders.
Stakeholder Engagement
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Partner closely with client and TSG program leadership to ensure reporting and communication needs are met accurately and on schedule.
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Support governance meetings, status reviews, and steering committee sessions with accurate, well-prepared materials.
Qualifications
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5–10 years of program/project management experience within utilities, energy, infrastructure, or a related capital-intensive industry.
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Strong desire to lead
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Strong data and reporting skills — comfortable working in Excel/Power BI or similar tools to collect, structure, and analyze project data.
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Interest in applying AI tools to improve reporting efficiency and project health analysis.
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Excellent written and verbal communication skills, with the ability to translate data into clear, executive-level narratives.
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Highly organized, detail-oriented, and comfortable managing multiple workstreams and administrative responsibilities simultaneously.
- Ability to work onsite in Detroit, MI, 3 days per week.
- PMP or willingness to obtain within the first 6 months.
Preferred
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Leadership experience within a project management organization
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Familiarity with project controls tools (e.g., Primavera P6, Maximo) a plus.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-AK1
Tempe, Arizona
On-Site
What You’ll Bring:
- 2–3 years of experience in administrative support, front desk, receptionist, or office administration roles.
- Experience with access control and facility monitoring, including monitoring employee and visitor entry/exit, ensuring individuals access only authorized areas, checking guests in and out according to established procedures, and monitoring keycard access.
- Reliable transportation with the ability to consistently commute to the work location.
What You’ll Do:
- Serve as the primary point of contact for employees, visitors, vendors, and guests entering the office.
- Manage visitor check-in and check-out processes through the onsite visitor management kiosk, ensuring all established access procedures are followed.
- Monitor and maintain access control, including verifying that visitors are properly authorized and escorted by a CDW employee when required.
- Issue, manage, and monitor employee and visitor keycard access.
- Monitor CCTV systems to help maintain a safe and secure office environment.
- Manage the front desk phone and provide professional assistance to employees, visitors, and vendors.
- Support conference room coordination, including assisting with room setup and addressing basic meeting-related needs.
- Assist with office supply management, including inventory monitoring and coordinating supply orders as needed.
- Maintain a professional, welcoming, and organized front-office environment in a high-volume office setting.
- Work onsite Monday through Friday to support the day-to-day needs of a busy office with approximately 300 employees and frequent vendor and visitor traffic.
Durham, North Carolina
On-Site
SENIOR SALESFORCE DEVELOPER - Durham,NC // Hoboken, NJ
The Select Group is seeking a Senior Salesforce Developer to join a Salesforce CRM Platform team to support the continued growth of a Customer Success Experience (CSX) initiative. This Senior Salesforce Developer will help design, develop, and enhance Salesforce Service Cloud capabilities while supporting multiple enterprise initiatives. The ideal candidate has strong Salesforce development experience and is comfortable learning emerging technologies such as Agentforce and Data Cloud.
What You'll Bring:
- 5+ years of Salesforce development experience.
- Strong Salesforce Service Cloud experience.
- Hands-on experience with Apex, Lightning Web Components (LWC), Flows, and Salesforce configuration.
- Experience developing APIs and system integrations.
- Agile software development experience.
- Strong communication and problem-solving skills.
Bonus Experience:
- Salesforce Agentforce experience.
- Salesforce Data Cloud exposure.
- Salesforce sales cloud experience. Role will be roughly 80% service cloud and 20% sales cloud.
- Experience building AI-enabled or automation-focused Salesforce solutions.
What You'll Do:
- Develop new features and enhancements within Salesforce Service Cloud.
- Build custom Apex classes, Lightning Web Components, Flows, and integrations.
- Participate in Agile ceremonies, sprint planning, and backlog refinement.
- Collaborate with business analysts, architects, and quality engineers to deliver new functionality.
- Support code reviews, deployments, production releases, and issue resolution.
- Contribute to multiple Salesforce initiatives while maintaining development best practices.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-KG1
Raleigh, North Carolina
On-Site
Business Development Representative – TSG Corporate – On Site (Raleigh, NC)
Company Overview
The Select Group (TSG) is a privately held technology consulting firm headquartered in Raleigh, North Carolina. Since 1999, we’ve been at the forefront of delivering end-to-end consulting services to clients across diverse industries throughout the U.S. and Canada. We help clients solve their toughest challenges, inspire digital innovation and drive meaningful results.
We are committed to supporting various client needs, helping them to address ever-evolving trends across various industries. Our service areas—Cloud & Infrastructure, Cybersecurity, Data & AI, Digital Transformation, Learning & Development, and Project Management & Agile—are designed to create long-term success by aligning with your business goals and advancing to meet future demands.
Key Differentiators:
- Industry Expertise: TSG's team possesses deep industry knowledge and experience across a wide range of sectors, including Communications, Consumer & Industrials, Energy & Utilities Federal, Financial Services, Healthcare and Technology. This expertise allows TSG to understand the unique challenges and opportunities within each industry and deliver tailored solutions that address specific client needs.
- Quality and Compliance: TSG is committed to maintaining the highest standards of quality and compliance in all aspects of its operations.
- Client-Centric Approach: At the heart of TSG's business philosophy is a commitment to client satisfaction. The company takes a collaborative approach to client engagement, working closely with clients to understand their goals, challenges, and priorities, and delivering customized solutions that exceed expectations.
- Innovation and Adaptability: TSG prides itself on its ability to innovate and adapt to changing market dynamics and client needs. The company continuously invests in technology, processes, and people development to stay ahead of industry trends and deliver cutting-edge solutions that drive value for clients.
About the Job: Business Development Representative
Location: Raleigh, North Carolina
Onsite Office: To be considered for this position, candidates must live within a commutable distance of our office located at 630 Davis Drive, Morrisville, NC
How You’ll Make an Impact:
Research & Targeting
- Conduct detailed research on technology organizations, emerging initiatives, and executive decision-makers.
- Research and identify potential business opportunities, helping to align client needs with TSG’s key service offerings
- Develop executive stakeholder maps linking buyer roles to TSG capabilities.
- Act as a brand ambassador for TSG, delivering an exceptional first impression and ensuring prospects have a top-tier experience.
- Execute and engage in consistent outbound and inbound outreach, utilizing personalized messaging, cold calling, and social selling techniques.
- Apply structured follow-up sequences over 2–3 weeks blending personalization, value, and timing.
- Track metrics such as reply rates, meetings set, and conversion to pipeline.
- Deliver a customer-first approach, ensuring a seamless and engaging experience for prospective clients.
- Partner with Account Managers and Delivery Leaders to strategize, build and manage strong sales pipelines.
- Receive continuous coaching and support from senior leaders.
- Support live events, conferences, and executive briefings.
- Drive expansion within enterprise accounts, strengthening relationships and uncovering new avenues for growth.
- Bring a problem-solving mindset, strong communication skills, and a willingness to understand the nuances of technical consulting sales.
What We’re Looking For:
- Bachelor's degree is required.
- Computer Science/IT related degrees are preferred.
- Exposure to sales, business development, consulting and client-facing experiences.
- Understanding of cloud, AI, data or digital transformation concepts is preferred.
- Resilient and adaptable mindset—comfortable with rejection, eager to learn from setbacks, and focused on continuous improvement.
- Strong interest in technology with the ability to understand technical concepts and communicate their value effectively.
- Excellent organizational, communication, and relationship-building skills, with a passion for face-to-face engagement.
- Growth-oriented attitude with a clear ambition to build a long-term career and progress into an Account Manager role within TSG.
Our Culture:
At TSG, our culture is grounded in taking care of one another. Through our CSR program focused on the wellbeing of our people, we foster a high-performing environment. We remain committed to shaping a more inclusive future for our company and the communities we serve. By prioritizing wellbeing, growth, and inclusivity, we build a foundation of trust, innovation, and shared success—one that multiplies the achievements of our employees, our clients, and our business.
Equal Opportunity Employer:
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact hr@selectgroup.com for assistance.
For California Applicants, please visit the following website to view our CCPA Notice - https://www.selectgroup.com/ccpa-notice/
Connect with us:
- See our culture in action on LinkedIn and Instagram
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
#LI-LM1