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Position Title: Change Management Lead
Contract Duration: 12 months +
Work Location: Austin, TX - Will be one week onsite and one week offsite. Could eventually be remote

Project Details: 
The Global Planning, Portfolio, and Change team needs two change management consultants on large, cross-functional system/process implementations and providing change management training, tools, templates and support to our internal Project Managers. Consultants will partner with project and functional teams based in the US, EMEIA and APAC to help support the roll out of a multi-year disclosed program.

Qualifications:

• At least 5 years of Enterprise Change Management experience with a large corporation.
• Experience with change management concepts (i.e., PROSCI), tools and implementations
• Proven project management experience
• Ability to gain trust and solicit action from project partners
• Effective communication and interpersonal skills across project teams, management and internal partners

• Ability to identify and implement improvement opportunities
• Ability to work with teams from multi-cultural backgrounds, countries, and time zones
• Excellent organizational and documentation skills
  Description: 
  Consultants will execute change management on a large, cross-functional initiative, including stakeholder analysis, change impact analysis, and communications and training plans. 
  • Execute and deliver proprietary methodology and templates acting as a reference point for queries and information from stakeholders
  • Maintain and update change management framework and templates
  • Work independently while providing visibility and status reporting to project team, change management team and leadership

EPIC RTE ANALYST | REMOTE (EST)
The Select Group is looking for a talented Epic Prelude/RTE Analyst for one of our top healthcare partners in a REMOTE capacity. This contractor will be joining the patient access team with a focus on optimizing HL7 integrations and supporting the Experian Patient Access Curator (PAC) project. They will be responsible for ensuring smooth data exchange between systems, resolving interface-related issues, and aligning RTE workflows with PAC functionality to improve patient eligibility verification and access processes. The resource will need to hit the ground running and support both implementation and post-production activities.

EPIC RTE ANALYST REQUIREMENTS

• Epic RTE certification

• 5+ years of Epic RTE experience

• Strong experience with HL7 interfaces

• Previous work on RTE implementation and post-production support

• Ability to handle ticket requests and backend project work

Bonus Skills:

• Experience with Experian’s Patient Access Curator (PAC)

Education/Certification Requirements:

• Bachelor’s Degree required

• Epic RTE certification required

EPIC RTE ANALYST RESPONSIBILITIES

• Assist the RTE Team with new projects and work queues
• Maintain and support the current workload and projects (i.e., a new eligibility tool and secure authorization)
• Learn the ways this organization conducts the build
• Provide ongoing support to end-users regarding new features and updates related to RTE
• Create and maintain documentation of system builds, processes, and changes for future reference and compliance purposes
• Conduct thorough testing of new builds and changes to ensure accuracy and functionality before deployment
• Work closely with other departments (e.g., IT, clinical operations) to ensure integration and alignment of projects
• Participate in process improvement initiatives to enhance the efficiency and effectiveness of patient access services

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-JD6

Data Analyst - Stamford, CT 

We are looking for a Data Analyst IV who excels in writing detailed reporting requirements and translating data into actionable business insights. This role is critical in supporting our Business Intelligence and reporting functions, with a focus on SQL understanding, cross-functional collaboration, and data visualization. The ideal candidate will be highly proficient in interpreting data, drafting report wireframes, and communicating technical requirements to BI teams.

Must-Have Skills:

• Demonstrated ability to write and understand SQL queries for data extraction, analysis, and reporting.
• Strong knowledge of Excel (including charts, pivot tables, and functions) and PowerPoint to extract, manipulate, and present data effectively.
• Familiarity with MicroStrategy is preferred, but experience with similar tools (e.g., Tableau, Power BI) is acceptable. Ability to write and communicate requirements for future dashboard enhancements and new reports.
• Strong communication skills, with the ability to work effectively between technical teams (ex: data engineers) and non-technical stakeholders (ex: business users and product managers).
• Strong analytical mindset with the ability to identify trends, ask the right questions, and propose actionable insights from data.
• High attention to detail and an understanding of the importance of data accuracy in decision-making processes.
• Familiarity with the SDLC process, particularly as it pertains to reporting and business problem definition, development, testing, and UAT.

Nice-to-Have Skills:

• Telecom industry experience.

Day-to-Day Responsibilities:

• Perform extensive data collection, analysis, and validation using a variety of sources such as relational databases, manual files, and external websites.
• Design, write, and execute SQL queries for ad hoc data analysis and reporting. Create and publish both regularly scheduled and ad hoc reports.
• Document reporting requirements and processes, ensuring the accuracy and reliability of data components. Test and validate reports and data extraction processes to ensure alignment with business needs.
• Collaborate closely with cross-functional teams, including data engineers, product managers, business analysts, and business users, to understand requirements and communicate insights.
• Leverage data visualization tools (MicroStrategy, Tableau, or Power BI) to create visualizations and dashboards that effectively communicate data insights.
• Apply strong critical thinking skills to analyze complex data sets, identify issues, and uncover actionable insights. Maintain a high standard of data quality and ensure accuracy in all reports and analyses.
• Understand and contribute to the full Software Development Life Cycle (SDLC), specifically in relation to reporting. Engage in requirements gathering, solution development, testing, and User Acceptance Testing (UAT) to ensure reports meet business needs.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-PJ1

Business/Systems Analyst III

This Business/Systems Analyst III role is responsible for translating business requirements into deliverables for the IT/engineering teams. This role supports a high-priority MVNO project, which includes 160+ product requirements, each requiring a detailed business impact assessment. The analyst will act as the liaison between business stakeholders and development, ensuring alignment and clear communication throughout the project lifecycle.


This will be a long-term contract through August 2026, working onsite in Stamford, CT 4 days a week.

Must-Have Skills:

• 2+ years of Business Analysis experience.
• Experience in mobile/telecom industry
• Strong public speaking and stakeholder engagement skills
• Strong experience with use case writing and documentation
• Proficiency with Microsoft Visio for flowcharts and documentation

Nice-to-Have Skills:

• Contract review experience in telecom (especially comparing carrier agreements)
• Familiarity with MVNO models and mobile service/product launch processes
• Experience with pre-launch/post-launch product support
• Ability to estimate business value (time/cost savings, impact metrics)

Day-to-Day Responsibilities:

• Conduct business impact analysis from the perspective of agents and customers (ordering, support, communications, activation, and reducing call volume)
• Draft and submit business deliverables for approval (use cases, requirements, flow charts)
• Lead reviews with VPs and cross-functional stakeholders
• Ensure business needs are maintained throughout grooming and development phases
• Collaborate closely with the PMO team to keep the project on schedule and aligned with objectives
• Support the mobile IT team with grooming sessions and development hand-offs
• Maintain clear, ongoing communication with all stakeholders on project status and scope