Find Your Next Role

Program Manager (Stamford, CT)

The Select Group’s Telecommunications industry is seeking a seasoned consultant with extensive experience in cable and telecommunications to lead integration and transformation initiatives, including large-scale mergers and acquisitions. In this capacity, you will contribute to enterprise-level M&A programs, gain broad organizational visibility, and partner directly with senior executives to deliver impactful outcomes across the organization.

The Impact You'll have

• Partner with business and technology leaders to define project scope, success criteria, and integration strategies aligned to organizational goals.
• Lead and facilitate strategic planning, requirements sessions, and cross-functional workshops to identify dependencies and critical milestones.
• Develop and maintain comprehensive project and communication plans that ensure transparency and accountability.
• Provide advisory support on best practices for change management, operational readiness, and business transition planning.
• Translate complex information into executive-ready communications, presentations, and reports.
• Proactively manage risks, dependencies, and decision points while influencing outcomes across diverse stakeholder groups.
• Ensure testing, training, and customer operations readiness are seamlessly integrated into project delivery milestones (Day 1, Day 90, etc.).

What You'll Bring

• Extensive background in cable and telecommunications, ideally with experience in video and seamless entertainment environments.
• Strong analytical, problem-solving, and decision-making skills with meticulous attention to detail.
• Demonstrated ability to design and execute complex program roadmaps with multiple interdependencies.
• Exceptional communication and presentation skills; ability to confidently interface with senior leadership.
• Highly self-directed with the ability to operate independently while building consensus across teams.
• Familiarity with large-scale transformation or enterprise change initiatives.
• Advanced knowledge of MS Project, Visio, Excel, and related tools for planning and documentation.

PROGRAM MANAGER | REMOTE (EST)
The Program Manager leads execution of complex, strategic programs that span a suite of healthcare IT products and client environments. This position coordinates Project Management, Implementation, and client-side executive teams to ensure tight alignment and timely delivery across multiple projects. Acting as a liaison and mediator, this person will guarantee deliverables are executed in sync with implementation plans and ensure client responsibilities are handled professionally and efficiently. This role involves regular interaction with physicians, practice administrators, end users, and subject matter experts to drive program success.

PROGRAM MANAGER RESPONSIBILITIES

• Serve as the primary communication point for client and internal leadership teams.
• Bridge project/implementation teams with client executive sponsors, driving accountability and transparency.
• Manage cross-functional project programs to ensure all tracks progress according to established milestones and dependencies.
• Lead governance meetings: Executive Sponsorship Reviews, Program Manager & Client Cadence Meetings, Project Management Standups, Internal Leadership Briefings

• Oversee detailed tracking and weekly reporting of KPIs, metrics, and executive summaries.
• Drive project timeline management and change control; escalate and resolve issues impacting execution.
• Continually identify and implement workflow/process improvements across the program lifecycle.

• Demonstrated program management or large-scale project leadership experience, preferably in healthcare technology or software environments.
• Extensive stakeholder management and communication skills, including executive-level partnering.
• Solid understanding of project planning, risk mitigation, change control, and governance best practices.
• Ability to synthesize complex programs into clear milestones and drive tactical execution across teams.
• Experience with healthcare IT platforms (Veradigm, Allscripts) strongly preferred.
• Advanced operational skills in EHR and Practice Management system integration, value creation benchmarking, and digital transformation preferred.
• Proven expertise in orchestrating multi-site deployments, software development life cycle projects, and business intelligence analytics for healthcare clients is desirable.
• Bachelor’s degree required; advanced degree (MBA, MHA, or equivalent) is a plus.

Customer Experience Analyst – Stamford, CT 

We’re seeking a Customer Experience Analyst to join a high-impact initiative focused on training AI models that enhance both customer and agent interactions. This is a visible and collaborative role where you’ll help uncover insights that shape how customers engage with the brand. By analyzing recorded calls, identifying pain points, and maintaining trackers to monitor model accuracy, you’ll play a key role in driving data-backed improvements to the overall customer journey. This position also offers the opportunity to collaborate directly with cross-functional teams and AI specialists in an onsite environment.

Must Have Skills

• 5+ years of experience as a Business Analyst or Data Analyst, specifically supporting customer data projects

• Proficiency in PowerPoint, Excel, and Word

• Excellent oral and written communication skills

• Strong organizational skills and attention to detail

• Active listener able to capture nuanced insights and translate them into actionable outcomes

• Analytical thinker with strong problem-solving skills

• High level of empathy with the ability to deliver feedback that drives positive change

• Naturally curious and eager to learn

Nice to Have Skills

• Experience with Charter or within the telecommunications industry

Day-to-Day Responsibilities

• 80% analyzing customer calls to identify patterns, opportunities, and key data points; 20% engaging with cross-functional teams to share insights and collaborate on solutions

• Structuring and maintaining data trackers to monitor AI model performance and accuracy

• Partnering closely with AI specialists and other project teams to ensure data integrity and model improvement

• Working in a highly team-oriented environment with opportunities for onsite collaboration and knowledge sharing

• Providing insights and recommendations that directly impact customer and agent experience
  
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  #LI-KG1

We are seeking a highly skilled Senior Full Stack Developer to support our privacy-focused initiatives. The ideal candidate will have a strong background in backend development using Python, RESTful API design, CI/CD automation, and modern JavaScript frameworks. You will play a key role in building and maintaining systems that ensure compliance, data protection, and privacy excellence.

Responsibilities

• Design, develop, and maintain robust full stack applications for privacy-related projects.
• Build scalable RESTful APIs in Python and integrate with various internal and external systems.
• Implement and optimize CI/CD pipelines to ensure smooth deployments and continuous quality.
• Collaborate with data privacy teams to support compliance and security objectives.
• Develop user-facing components using JavaScript and integrate them with backend services.
• Work with SAS products as part of existing analytic and privacy workflows.
• Troubleshoot and optimize backend and frontend performance.
• Document technical designs, processes, and best practices.

Qualifications

• Minimum 6 years of experience in full stack development.
• Strong proficiency in Python and JavaScript.
• Proven experience building and managing REST APIs.
• Experience setting up and maintaining CI/CD pipelines.
• Working knowledge of SAS products and their integration in enterprise environments.
• Strong understanding of data security and privacy concepts.

Nice to Have

• Background in banking or financial industries.
• Experience with SQL and database optimization.
• Familiarity with OneTrust or BigID privacy management tools.

The Select Group is seeking an experienced Project Manager to join a leading Telecommunications client based in Stamford, CT. The ideal candidate will have a strong background in telecommunications and proven experience managing projects within enterprise-level organizations.

If you meet these qualifications and are looking for your next opportunity, apply today!

Must-Have Skills:

• Very strong communication skills (written and verbal)
• Existing telecom industry experience
• Strong critical thinking and problem-solving abilities
• Experience managing full project lifecycle
• Proficiency in MS Project, Visio, Excel, and Word
• 5–10 years of project management experience

Nice-to-Have Skills:

• Experience with MVNO or mobile telecom projects
• Executive reporting and presentation experience
• Experience working in large, cross-functional teams

Day-to-Day Responsibilities:

• Manage full project lifecycle from initiation to completion
• Drive and monitor project milestones and deliverables
• Establish and maintain communication with key stakeholders
• Prepare executive-level presentations and reports
• Lead change management and documentation efforts
• Ensure adherence to project scope, cost, schedule, and quality
• Allocate and manage resources effectively

Typical Breakdown:

• 75% Project Management
• 15% Executive presentation preparation and summarization
• 10% Other duties

We are looking for a Data Developer to join our Telecommunications client onsite in Greenwood Village, CO for a long-term rolling contract.

This role supports a major telecommunications client’s data analytics efforts tied to customer experience, Wi-Fi performance, and new technology rollouts. The Data Developer will focus on reporting and analytics across several initiatives, including ad hoc reporting, data visualizations, and insights that help ensure reliable in-home internet service. The position is highly collaborative with Wi-Fi engineering, firmware, and product teams.

Must-Have Skills

• Strong SQL querying (60–70% of role initially)

• Business Intelligence and/or Data Analysis experience

• Data visualization (Tableau preferred; or similar)

• Strong data communication and storytelling ability

• Ability to interpret, present, and explain complex data insights to stakeholders
   

• p??ython scripting

• Big data experience (high-volume datasets)

• AWS or other cloud services experience (data lakes in AWS)

• Telecom industry experience

• Business-focused analytical mindset

• Curiosity and willingness to learn domain-specific knowledge (e.g., networking, internet tech)

Day-to-Day Responsibilities

• Perform ad hoc analysis and create custom visualizations and dashboards

• Build and maintain complex SQL queries and data marts

• Design and maintain Tableau dashboards for leadership and product teams

• Analyze Wi-Fi hardware and firmware performance (e.g., WiFi 7 routers, Thread Matter IoT)

• Support model automation and integration for customer-impacting metrics

• Collaborate with ETL and engineering teams to enhance reporting capabilities

• Communicate findings and insights clearly to technical and non-technical stakeholders

• Track and analyze firmware and cloud release performance data

• Handle recurring and one-off data requests from various internal teams
  
  
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  #LI-KG1