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DATA DEVELOPER (CPE)

We are looking for a Data Developer to join our Telecommunications client onsite in Greenwood Village, CO for a long-term rolling contract.

This role supports a major telecommunications client’s data analytics efforts tied to customer experience, Wi-Fi performance, and new technology rollouts. The Data Developer will focus on reporting and analytics across several initiatives, including ad hoc reporting, data visualizations, and insights that help ensure reliable in-home internet service. The position is highly collaborative with Wi-Fi engineering, firmware, and product teams.

Must-Have Skills

• Strong SQL querying (60–70% of role initially)

• Business Intelligence and/or Data Analysis experience

• Data visualization (Tableau preferred; or similar)

• Strong data communication and storytelling ability

• Ability to interpret, present, and explain complex data insights to stakeholders
   

Nice-to-Have Skills

• p??ython scripting

• Big data experience (high-volume datasets)

• AWS or other cloud services experience (data lakes in AWS)

• Telecom industry experience

• Business-focused analytical mindset

• Curiosity and willingness to learn domain-specific knowledge (e.g., networking, internet tech)

Day-to-Day Responsibilities

• Perform ad hoc analysis and create custom visualizations and dashboards

• Build and maintain complex SQL queries and data marts

• Design and maintain Tableau dashboards for leadership and product teams

• Analyze Wi-Fi hardware and firmware performance (e.g., WiFi 7 routers, Thread Matter IoT)

• Support model automation and integration for customer-impacting metrics

• Collaborate with ETL and engineering teams to enhance reporting capabilities

• Communicate findings and insights clearly to technical and non-technical stakeholders

• Track and analyze firmware and cloud release performance data

• Handle recurring and one-off data requests from various internal teams
  
  
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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DATA DEVELOPER (Connectivity Insights)

We are looking for a Data Developer to join our Telecommunications client onsite in Greenwood Village, CO for a long-term rolling contract.


This role focuses on building and maintaining dashboards and pipelines for defect tracking, release monitoring, and vendor scorecard as part of broader analytics initiatives. The position supports multiple projects across the company, not just a single effort. A key focus is delivering data insights that ensure our client’s customer commitments—such as internet speed, uptime, and latency—are consistently met. The role involves analyzing internet performance and identifying service gaps, particularly around hi-split projects, to improve reliability. It also requires translating complex technical concepts into clear, actionable insights for non-technical stakeholders and working independently from broad or incomplete requirements. 


Must Have Skills: 

• Strong SQL Querying experience

• Business Intelligence &/or Data Analysis experience

• Data Visualization Experience in Tableau (or similar)

• Data Communication skills - must be able to effectively communicate findings and insights that they draw from the data to relevant stakeholders / requestors

 
Nice to Have Skills:

• Big Data experience

• AWS experience

• Telecom Experience

• Python 

• Analytics mindset

Day to day responsibilities:

• Work with large, high-volume data sets to extract, analyze, and visualize key insights.
• Write complex SQL queries and scripts to support recurring and ad hoc reporting needs.
• Build, maintain, and deploy custom Tableau dashboards to deliver actionable insights to product and leadership teams.
• Translate complex data into clear, digestible visuals and narratives tailored for both technical and non-technical audiences.
• Own end-to-end reporting workflows, including data extraction, monitoring, documentation, and communication of insights.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-KG1

 

Sr. Business Analyst
Length: 12+ month contract
Location: Charlotte, NC (4 days per week on site; 1 day per week remote)

We are seeking a highly skilled and experienced Senior Business Analyst to join the Customer Operations Business Team. This role will serve as a strategic liaison between Channel Owners, Journey Owners, IT teams, and vendors to define and design enhanced customer service experiences. The ideal candidate will have a deep understanding of customer operations and IT systems and work independently with minimal supervision to align business needs with technology solutions.

Sr. Business Analyst Requirements:

• 10+ years of experience in business analysis/systems analysis
• Strong analytical, problem-solving, and organizational skills with attention to detail
• Ability to manage multiple priorities, meet deadlines, and perform under pressure
• Proven leadership skills and ability to work independently
• Excellent communication skills – both verbal and written
• Skilled in using Microsoft Office tools, including Word, Excel, and Visio

Sr. Business Analyst Responsibilities:

• Actively support initiatives to simplify and improve the overall customer experience.
• Analyze current business operations to identify strengths, weaknesses, and opportunities for automation.
• Elicit, document, and manage complex business requirements and process flows.
• Facilitate clear communication between business units and IT to ensure solution alignment with strategic goals.
• Drive alignment and commitment from all stakeholders through negotiation and collaboration.
• Partner with business teams to integrate technology solutions into broader business strategies.
• Support project execution by updating project plans and collaborating with Project Managers.
• Conduct cost-benefit and data analysis to evaluate the feasibility and efficiency of solutions.
• Work closely with reporting teams to support report analysis, triage issues, and validate accuracy of next best actions.
• Develop and execute test plans for functional and user acceptance testing (UAT).
• Perform additional duties as required in a fast-paced and dynamic environment.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-ES1

Mechanical Engineer – Fort Wayne, IN
We’re looking for an experienced Data Center Mechanical Engineer to design, build, and optimize mission-critical infrastructure. This role blends technical depth, hands-on fieldwork, and cross-functional collaboration to deliver both retrofit and greenfield data center projects.
You’ll serve as a mechanical subject matter expert…guiding designs, reviewing contractor work, overseeing system commissioning, and ensuring the highest standards of performance, efficiency, and safety.

Must-Have Skills

• 5+ years in mission-critical facility design and construction, with expertise in mechanical infrastructure.
• Hands-on experience with MEP systems and construction safety procedures.
• Experience designing, constructing, or commissioning at least one of:
• Chilled water cooling systems
• Air handling systems
• Fire suppression systems
• Plumbing systems
• Underground dry/wet utilities

• Bachelor’s degree in Mechanical or Industrial Engineering (or equivalent practical experience).
  Nice-to-Have Skills
  • Background in military, semiconductor, or power plant engineering projects.
  • Professional Engineering license or Master’s degree.
  • Experience with mechanical cooling plants, modular assemblies, and mechanical design for production-scale builds.
  • Strong communication skills and eagerness to learn—open to junior candidates (2–3 years) with the right drive and aptitude.
  
  Day to Day Responsibilities
  • Lead and participate in mechanical design reviews at key project milestones (30/60/90/IFC) for chilled water plants, CRAC/CRAH units, HVAC systems, plumbing, fire suppression, and fuel oil systems.
  • Oversee on-site installation, QA/QC inspections, and commissioning (L1–L5) of mission-critical systems.
  • Collaborate with electrical, structural, and controls teams to ensure seamless MEP integration.
  • Review and approve RFIs, submittals, and change orders; ensure alignment with codes (ASHRAE, NFPA, IBC) and best practices.
  • Troubleshoot and validate mechanical systems, ensuring operational readiness and reliability.
  • Drive innovation in cooling technologies, system redundancy (N+1, 2N), and energy efficiency strategies.