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Position Overview
We are seeking a strategic and results-driven Senior Business Analyst to support critical initiatives within our Customer Operations function. This role will serve as a key liaison between business stakeholders and technical teams, ensuring alignment between strategic goals and implementation outcomes. The successful candidate will be responsible for documenting, validating, and refining business requirements and experience flows, with a strong focus on delivering clear and compelling materials to executive leadership.

Key Responsibilities

• Act as the first line of review and validation for business requirements before escalation to senior leadership.
• Develop and finalize Business Requirements Documents (BRDs) and detailed customer experience workflows.
• Facilitate cross-functional collaboration and discussions to gather, clarify, and refine business needs.
• Prepare presentation materials and lead pre-meetings with leadership to ensure alignment and readiness for executive discussions.
• Deliver executive-level storytelling through polished presentations (PowerPoint) and business documents (Word).
• Partner with product owners and other business leaders to align customer experience strategies with technical solutions.
• Support decision-making processes by connecting business objectives with user and operational impact.

Must-Have Skills & Experience

• 7–9 years of experience in a Business Analyst role, preferably with a focus on customer experience or business strategy.
• Proven track record of facilitating meetings, driving alignment, and leading cross-functional collaboration.
• Ability to think both strategically and analytically, and to translate complex requirements into actionable insights.
• Strong interpersonal and communication skills with demonstrated ability to interact with senior stakeholders.
• High proficiency in PowerPoint and Word, with an emphasis on storytelling and visual communication.

Nice-to-Have

• Experience working within the telecommunications industry.

Responsibilities

• 70% – Drafting and finalizing BRDs, creating experience flows, preparing materials, and leading internal pre-meetings.
• 30% – Facilitating collaborative sessions across functional teams and stakeholders.
• Serve as the first line of review and validation for business requirements before escalation to senior leadership.
• Draft and finalize Business Requirements Documents (BRDs) and experience workflows.
• Collaborate with cross-functional teams to facilitate discussions, clarify business needs, and translate them into clear documentation.
• Prepare for and lead pre-meetings ahead of executive sessions.
• Ensure executive-level storytelling through polished presentations (PowerPoint) and documents (Word).
• Partner with leadership to align business strategies with customer experience flows.
• Work closely with product owners to refine requirements and avoid misalignment between business expectations and technical output.

Data Center Technician (Second Shift)

Location: Atlanta, GA (30318)
Work Schedule: Monday–Friday, 4:00 PM – 12:00 AM
Duration: 12+ month contract with potential to convert or extend
Work Type: 100% On-site

About the Role
Our client, a fast-growing software company, is seeking an experienced Data Center Technician to support the day-to-day operations of their Atlanta data center. This role is highly hands-on and will involve equipment installation, troubleshooting, documentation, and physical infrastructure support across a large-scale environment. The ideal candidate will have a strong mix of hardware skills, attention to detail, and experience using tools like SunbirdDC for asset and infrastructure tracking.

Key Responsibilities

• Install and configure equipment including servers, switches, storage, racks, PDUs, and structured cabling
• Monitor infrastructure performance and proactively prevent service degradation
• Troubleshoot hardware and physical connectivity issues; escalate as needed
• Partner with operations teams for break-fix resolution and preventative maintenance
• Coordinate with remote hands support across other data center locations
• Maintain accurate documentation of the data center environment and updates using SunbirdDC
• Set and uphold operational standards and best practices for data center hygiene and organization
• Perform asset tracking and inventory management (installed and spare equipment)
• Handle all shipping, receiving, and RMA logistics
• Maintain a clean, organized, and safe working environment
• Update tickets and assigned tasks in a timely manner using internal tracking tools
• Follow formal change management processes
• Participate in scheduled off-hours maintenance windows
• Provide 24x7 support coverage as required

Minimum Qualifications

• 2+ years of hands-on experience with data center equipment and infrastructure (servers, storage, network, racks, PDUs, cabling, etc.)
• Experience with SunbirdDC or similar data center infrastructure management (DCIM) tools
• Strong understanding of cooling, power, and space resource planning
• Comfortable performing hardware replacement, cabling, and installation tasks
• Familiarity with Linux/Unix system administration, networking, and SAN connectivity
• Experience coordinating with vendors for quotes, purchases, RMAs, and support
• Proficient with Excel for asset tracking, data manipulation, and reporting
• Experience in shipping/receiving, inventory control, and logistical tracking
• Ability to troubleshoot and resolve hardware issues independently
• Comfortable lifting up to 50 lbs and working in physically active environments
• Scripting experience (e.g., Bash, Python) is a plus
• Prior experience supporting 24x7 production environments
• Bachelor’s degree in Computer Science or related field, or equivalent hands-on experience

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Overview:

We are seeking a Senior Product Manager to lead Device Lifecycle Management (DLM) efforts within a high-impact organization supporting handset and supply chain operations. This role is pivotal due to an immediate need and requires a self-starter who can quickly ramp up and drive initiatives independently.

As the DLM Product Manager, you will oversee the product vision, roadmap, and agile execution of device and asset lifecycle processes — including activation, in-life management, warranty/insurance, repair/refurbishment, and reverse logistics. You'll also ensure seamless integration of these processes with enterprise systems like Oracle ERP.

Key Responsibilities:

• Own and manage the backlog for Device Lifecycle Management systems and enhancements.

• Collaborate cross-functionally with handset teams, accounting, operations, and IT.

• Translate business needs into detailed user stories and acceptance criteria.

• Drive agile sprint planning and delivery using Jira or similar tools.

• Ensure device serialization and lifecycle data integrates properly into financial systems.

• Lead process improvements for reverse logistics, repairs, warranty, and insurance workflows.

• Define and communicate roadmap, release plans, and dependencies to key stakeholders.

• Act as the primary product manager for DLM initiatives with minimal supervision.

Must-Have Qualifications:

• 5+ years of product management experience in supply chain, operations, or lifecycle management domains.

• Hands-on experience with Oracle ERP (ideally Oracle Fusion).

• Expertise in device or asset lifecycle workflows, including:

• Activation & provisioning

• Serialization & asset tracking

• Repair/refurbishment & reverse logistics

• Warranty & insurance processes

Proficiency in Jira or equivalent Agile backlog management tools.

Strong stakeholder management across IT, finance, and operations.

Ability to work independently in a fast-paced, dynamic environment

Nice-to-Have Qualifications:

• Background in the telecom industry or experience with device ecosystems.

• Familiarity with supply chain data flows and financial system integration.

• Experience leading programs that involve both physical and digital asset management.

 

Interested candidates should be ready to start by late September and participate in 2–3 interview rounds with senior leadership.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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TECHNICAL PRODUCT MANAGER
The Select Group is currently hiring for a Technical Product Manager to join as a resource for one of our clients within the Telecommunication industry that will a hybrid schedule in Basking Ridge, NJ. This Product Manager will assist with developing/deploying new products and services to this clients business customers focused on expanding beyond its industry-leading wireless cell service. This team is within the Business Devices department responsible for new product development, certification, and lifecycle management of device OEMs who integrate and commercialize new eSIM features for business-to-business markets. If this is something you are a fit for and interested in, please apply today!

TECHNICAL PRODUCT MANAGER REQUIREMENTS: 

• Must possess previous professional experience working on projects related to Wireless Device Technologies - specifically SIM & eSIM (Digital SIM cards to wireless networking device/technologies or mobile devices/technologies)
• Possessing at least 3 Years professional experience as a Technical Product Manager, Product Manager, or Product Analyst
• Expertise launching multiple products, OEM devices, or physical mobile devices ideally within an enterprise environment
• Must be comfortable during a lifecycle process execution, development, and deployment of products and new technologies
• Experienced with identifying and delivering creative opportunities to achieve business organization goals
• Strong ability to collaborate with stakeholder and cross-functional teams to identify true requirements and product roadmaps, as well as to identify roadblocks and realistic timelines of deployments
• Ideally possessing previous Telecommunication industry experience of strong industry knowledge

TECHNICAL PRODUCT MANAGER RESPONSIBILITIES:

• Define product requirements for connected devices to meet business and technical needs
• Collaborate with OEMs and third-party partners to ensure successful integration and commercialization of new eSIM features for B2B markets
• Conduct post-launch analysis to identify optimization areas, system updates, or additional feature releases for eSIM Number Transfer process
• Implement a streamlined onboarding and development process for new devices and features, including technical testing with partners (OEMs)
• Coordinate feature request handling and stakeholder feedback incorporation to improve the development process and product quality
• Communicate product development milestones, service feature updates, and project timelines to internal teams and external stakeholders

Electrical Engineer- Fort Wayne, IN
We are looking for an experienced Data Center Electrical Engineer to lead design reviews, oversee construction quality, and ensure mission-critical electrical systems meet the highest standards of safety, reliability, and efficiency. This role supports both retrofits and greenfield projects, partnering closely with construction, operations, and engineering teams from concept through commissioning.

Must Have Skills

• 5+ years of Electrical Engineering experience in large-scale construction environments
• QA/QC testing and commissioning experience
• Strong MEP, A/E, and AC/DC systems background
• Experience designing and supporting mission-critical facility electrical infrastructure
• Bachelor’s degree in Electrical Engineering, Power Engineering, or related technical field (or equivalent experience)

Nice to Have Skills

• Experience in military, semiconductor, or power plant electrical projects
• Fabrication/welding/metal work background
• PE license or Master’s degree in Engineering or Business
• Experience with substations, switchgear, ATS, SCADA tools, and electrical protection
• Knowledge of high-voltage, medium/low-voltage distribution and data center equipment (generators, transformers, monitoring and fire safety systems)
• Strong junior profiles (2–3 years) with excellent communication skills and a strong desire to learn will also be considered

Day-to-Day Responsibilities

• Lead design reviews at 30%, 60%, and 95% phases, focusing on constructability, standards, and value engineering
• Partner with construction teams to ensure quality execution, adherence to standards, and timely delivery
• Act as the electrical systems subject matter expert during construction and post-occupancy
• Participate in commissioning meetings, review submittals, track engineering updates, and validate temporary service plans
• Conduct site inspections, review First-of-a-Kind installations, perform QA/QC checks, validate punch lists, and ensure as-built/redline accuracy

Mechanical Engineer – Fort Wayne, IN
We’re looking for an experienced Data Center Mechanical Engineer to design, build, and optimize mission-critical infrastructure. This role blends technical depth, hands-on fieldwork, and cross-functional collaboration to deliver both retrofit and greenfield data center projects.
You’ll serve as a mechanical subject matter expert…guiding designs, reviewing contractor work, overseeing system commissioning, and ensuring the highest standards of performance, efficiency, and safety.

Must-Have Skills

• 5+ years in mission-critical facility design and construction, with expertise in mechanical infrastructure.
• Hands-on experience with MEP systems and construction safety procedures.
• Experience designing, constructing, or commissioning at least one of:
• Chilled water cooling systems
• Air handling systems
• Fire suppression systems
• Plumbing systems
• Underground dry/wet utilities

• Bachelor’s degree in Mechanical or Industrial Engineering (or equivalent practical experience).
  Nice-to-Have Skills
  • Background in military, semiconductor, or power plant engineering projects.
  • Professional Engineering license or Master’s degree.
  • Experience with mechanical cooling plants, modular assemblies, and mechanical design for production-scale builds.
  • Strong communication skills and eagerness to learn—open to junior candidates (2–3 years) with the right drive and aptitude.
  
  Day to Day Responsibilities
  • Lead and participate in mechanical design reviews at key project milestones (30/60/90/IFC) for chilled water plants, CRAC/CRAH units, HVAC systems, plumbing, fire suppression, and fuel oil systems.
  • Oversee on-site installation, QA/QC inspections, and commissioning (L1–L5) of mission-critical systems.
  • Collaborate with electrical, structural, and controls teams to ensure seamless MEP integration.
  • Review and approve RFIs, submittals, and change orders; ensure alignment with codes (ASHRAE, NFPA, IBC) and best practices.
  • Troubleshoot and validate mechanical systems, ensuring operational readiness and reliability.
  • Drive innovation in cooling technologies, system redundancy (N+1, 2N), and energy efficiency strategies.