Find Your Next Role

Program Coordinator (Customer Insights & Data)

We are seeking a motivated and detail-oriented Program Coordinator (Customer Insights & Data) to support strategic initiatives focused on customer experience, reporting, and operational execution. This role is ideal for an early-career professional looking to build experience in analytics, consulting-style operations, and cross-functional program coordination.

The ideal candidate is highly organized, data curious, comfortable working in spreadsheets and reporting tools, and eager to learn how customer insights translate into business decisions.

This is a strong opportunity for someone looking to grow into future roles within program management, business operations, analytics, consulting, or customer strategy.

Location: Buckhead, Atlanta, GA
Work Schedule: Onsite 4 days per week

Key Responsibilities

Customer Insights & Data Support (40%)

• Assist with reporting related to customer feedback, surveys, support trends, usage data, and customer journey metrics.
• Maintain dashboards and recurring reports using Excel, Google Sheets, Tableau, Qualtrics, or similar tools.
• Review qualitative and quantitative data to identify trends and summarize key takeaways.
• Ensure data accuracy, clean reporting files, and organized customer/contact lists.
• Support preparation of leadership presentations and business summaries.

Program Coordination & Execution (60%)

• Support internal programs by tracking timelines, deliverables, milestones, and stakeholder action items.
• Coordinate meetings, status updates, follow-ups, and project documentation.
• Assist with survey launches, system setup, testing links, and troubleshooting issues.
• Help maintain process documentation, SOPs, and workflow trackers.
• Partner cross-functionally with operations, customer success, product, and leadership teams.
• Provide day-to-day support on strategic initiatives and special projects.

Required Qualifications

• 1–3 years of experience in coordination, analytics, operations, customer support, consulting support, or related roles.
• Strong Excel or Google Sheets skills including formulas, sorting, filtering, and reporting.
• Strong organizational skills with ability to manage multiple priorities.
• Clear written and verbal communication skills.
• Comfortable learning new tools and systems quickly.
• Analytical mindset with strong attention to detail.

Preferred Qualifications

• Experience with Tableau, Power BI, Qualtrics, Salesforce, ClickUp, or CRM/reporting systems.
• Exposure to customer experience, customer success, SaaS, healthcare tech, or consulting environments.
• Experience creating presentations or summaries for leadership teams.

Ideal Candidate Profile

• Organized and dependable
• Curious and eager to learn
• Strong communicator
• Analytical and proactive
• Comfortable in fast-paced environments
• Team-oriented with strong follow-through

Why Join
This role offers direct exposure to leadership, hands-on experience with data and business operations, and a clear path for growth into analytics, consulting, operations, or program management careers.

• 5+ years of experience in managing agile projects (software development projects, cloud engineering projects, automation tools and observability projects)
• Hands-on data analysis and project KPIs build.
• Hands-on quality control tools and techniques (6 sigma, Kaizen, or Lean)
• Ability to work in teams and collaborate with others to clarify requirements, quickly identify problems, and collaboratively find creative solutions.
• Ability to assist in documenting requirements as well as resolve conflicts or ambiguities.
• Highly developed written and verbal communication skills.
• Proven experience in managing/aligning multiple vendors across a nation wide deployments.

• Deep understanding of the Software Development Life Cycle in any of the following environments: Agile, SAFe, Waterfall, etc.
• Hands-on DevOps Experience and ability to manage CI/CD pipelines.
• Stays relevant through ongoing trainings, conferences, or education in one or more of the following disciplines:
• Security Capabilities
• Business Intelligence
• Software Quality
• Data Modeling, Classification, and Control
• Management/Financial Analysis and Reporting
• Good knowledge of the telecom networks, platforms, systems and tools build processes and projects’ deployment and operations structure.

• Bachelor’s or Master’s degree in Business/Project /Engineering Management, IT and Computer Science, or equivalent technical degree.
• CSM, CSPO, PMP, PMI-ACP or SAFe certification.

• Serves as an organizational leader in developing and maintaining the implementation of project roadmaps by negotiating outcomes and timelines with management and technical teams.
• Builds and maintains cross-functional teams communication channels and alignment to achieve the set goals.
• Works on building timelines, prioritizes team efforts, and utilizes resources and tools for the purpose of projects’ delivery.
• Bridges the conceptual gap between the technical and management teams.
• Participates in identifying skill gaps across teams and arranges the needed knowledge transfer and training sessions in an effort to mitigate constraints based on knowledge gaps
• Works alongside the team to ensure that the goals and objectives are sensible, attainable, and ordered based on priorities/capacity
• Collects and monitors team and project performance data to identify areas of improvement and optimization.
• Studies the need of resources and tools for specific projects for the purpose of projects’ timely delivery.
• Leads the scrum and technical teams in self-organization.
• Leads the team to reach an agile/scrum maturity.
• Ability to work with cross-functional teams to establish and maintain our roadmap, setting appropriate expectations and ensuring that our products and services meet our high operational excellence standards.
• Document all aspects of the project including requirements, risks, issues, project schedules, and meeting agendas/notes.
• Quickly escalates issues to other groups or departments where support is needed and tracks for resolution and completion.

Planning Program Manager (Supply Chain Systems Transformation)
Location: Remote (must be within ~50 miles of San Jose, Austin, or RTP)

Overview

This opportunity sits within a centralized operations group supporting a complex silicon/hardware supply chain, with a focus on evolving and stabilizing planning capabilities across demand, supply, and IBP/S&OP.

The environment today is somewhat fragmented across systems, processes, and ownership. The goal of this role is to bring structure, alignment, and long-term direction to the planning function by evaluating the current landscape and driving a more cohesive, scalable approach.

This is less about day-to-day program execution and more about strategic transformation. The team is looking for someone who can step back, assess where things stand, and define and drive an end-to-end roadmap across planning systems, data, and workflows.

What You’ll Be Responsible For

• Assessing current planning systems, processes, and data flows to identify gaps and opportunities
• Building and owning a long-term roadmap for planning system improvements and integrations
• Leading end-to-end implementation or migration efforts, including detailed cutover planning
• Driving alignment across planning, IT, and business stakeholders to ensure execution
• Ensuring continuity across data, reporting, and planning outputs during system transitions
• Establishing governance, prioritization, and structure across a portfolio of planning initiatives
• Tracking progress and driving execution across multiple, concurrent workstreams

What Success Looks Like

• Bringing clarity and structure to a previously fragmented planning environment
• Delivering a well-defined, executable roadmap for planning transformation
• Successfully leading system implementations or migrations with minimal disruption
• Creating alignment across cross-functional teams and improving planning outcomes

What They’re Looking For

• 8+ years of program or portfolio management within supply chain environments
• Strong foundation in supply planning, demand planning, and IBP/S&OP
• Direct experience with Oracle Supply Chain Planning
• Proven ownership of end-to-end planning system implementations or migrations
• Experience developing roadmaps, integration strategies, and cutover plans
• Ability to connect systems, data, reporting, and planning workflows
• Experience working across IT, planning, and business teams
• Background in semiconductor or hardware supply chains

Additional Experience That Stands Out

• Experience operating as a planning systems consultant or solution architect
• Exposure to tools like SAP, Kinaxis, or Blue Yonder
• PMP or similar certification

• Certified ScrumMaster (CSM) required
• 7+ years of experience in Agile environments, including experience as a Scrum Master across multiple teams
• Proven experience leading or mentoring other Scrum Masters (program-level or group leadership experience preferred)
• Experience supporting data-focused teams (data platforms, data engineering, analytics, or data ingestion pipelines)
• Strong experience facilitating PI Planning and scaled Agile delivery
• Hands-on experience with Azure DevOps (ADO) for backlog management and refinement
• Excellent communication and stakeholder management skills
• Ability to identify gaps and drive process improvements across teams and programs

• Experience in utilities, energy, or large enterprise environments
• Familiarity with Asset Integrity, data governance, or enterprise data platforms
• Experience working within hybrid or customized Agile frameworks
• Agile certifications (SAFe, PMI-ACP, etc.) strongly preferred

• Strong leadership presence with the ability to influence without authority
• Highly organized with the ability to manage multiple teams and priorities
• Proactive problem-solver who can identify and address operational gaps
• Collaborative and adaptable, with a focus on continuous improvement

• Lead and mentor a team of Scrum Masters supporting multiple Agile product teams
• Drive and facilitate Program Increment (PI) Planning, ensuring alignment across teams and stakeholders
• Oversee Agile execution across teams, ensuring consistency while adapting frameworks to fit program needs
• Partner with Product Owners to manage backlogs, priorities, and workload balancing across teams
• Facilitate Agile ceremonies and ensure effective use of Azure DevOps (ADO) for backlog refinement and tracking
• Identify operational gaps, inefficiencies, and opportunities for process improvement across the program
• Coach teams and stakeholders on Agile best practices and foster a culture of continuous improvement
• Act as a key liaison between technical teams, business stakeholders, and leadership
• Ensure clear communication, transparency, and accountability across all levels of the program

Epic Ambulatory Analyst - REMOTE

Project Overview & Details:

The Select Group is seeking an Epic Ambulatory Analyst to support both operational stability and targeted workflow optimization initiatives across ambulatory services. The role spans Epic Ambulatory support, ServiceNow ticketing, and workflow optimization including prior authorization enablement and early-stage automation initiatives.

What you will bring: 

• Active Epic Ambulatory Certification 
• Epic Ambulatory build/support experience
• Experience managing ServiceNow tickets and end-user support
• Strong understanding of clinical workflows (orders, referrals, documentation)
• Experience supporting workflow optimization or system enhancement work
• Strong communication and stakeholder coordination skills

Nice to Have Qualifications

• Active Epic Orders or Referrals Certification 
• Experience supporting prior authorization workflows within Epic Ambulatory
• Exposure to healthcare automation or AI-enabled workflow initiatives
• Experience in large, complex ambulatory environments
• Familiarity with revenue cycle concepts related to prior authorization

Day to Day Responsibilities: 

• Perform build, maintenance, and configuration within Epic
• Troubleshoot Epic Ambulatory workflow and system issues
• Manage and resolve ServiceNow tickets related to Epic Ambulatory issues
• Provide end-user support for providers, clinic staff, and operational teams
• Prioritize and manage ServiceNow intake to prevent backlog and ensure timely resolution
• Support Epic Ambulatory workflows that enable and streamline prior authorization processes
• Configure and maintain order entry workflows, SmartSets, preference lists, and BPA (BestPractice Advisory) rules
• Support referral workflows and clinical decision support logic tied to authorization requirements
• Ensure alignment between clinical ordering workflows and downstream authorization processes
• Identify workflow inefficiencies impacting provider experience or authorization delays
• Coordinate with revenue cycle teams as needed for end-to-end workflow alignment

• Support encounter and documentation workflow optimization efforts

• Participate in early-stage automation and/or AI-enabled workflow initiatives
• Assist with ambulatory optimization initiatives as priorities are defined

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-JD6

AWS Full-Stack Developer:

The Select Group's Telecommunication vertical  is looking for a Full Stack Developer. This opportunity will be focused on supporting a platform modernization initiative. Your main responsibilities will include continued support, troubleshooting, and monitoring of the platform, as well as working with the UI/UX Design team to refresh the user interface. The role will consist of 70% Front-end focus and 30% Back-end.

AWS Full-Stack Developer Requirements:

• 5 years of Full Stack Development experience
• AWS proficiency (EC2, Lambda, S3, RDS)
• Strong Vue.js framework experience
• Strong python development experience 
• Experience with REST APIs and deploying microservices
• Containerization experience (Docker or Kubernetes) 
• Strong communication, business acumen

• French fluency is a plus
• Experience working for a network security provider or cybersecurity service considered an asset
• Any AWS certifications (CCP, SA, CS, etc.)
   

• Design, developer, and maintain scalable web applications using AWS services  

• Implement server-side logic and integrate with front-end interfaces  

• Optimize application performance, responsiveness, and cloud resource utilization  

• Collaborate with UI/UX designers to implement intuitive and responsive user interfaces  

• Ensure cross-browser compatibility and mobile responsiveness of web applications 

• Implement security best practices and maintain compliance standards  

• Participate in code reviews and contribute to technical documentation 

• Stay updates with the latest web development trends and AWS services  

• Troubleshoot, debug, and optimize application code  

• Collaborate with cross-functional teams to deliver high-quality web solutions