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Austin, Texas
On-Site
Position Overview
We are seeking an experienced Functional UAT Lead to support a fast-paced enterprise environment. This is a hands-on manual testing role responsible for creating test plans, writing and executing test scripts, managing defects, and partnering with Product, Project Management, and Development teams to validate new functionality before release.
This role supports a high volume of short-duration enhancements rather than a few long-term projects. The ideal candidate is highly organized, collaborative, and experienced leading manual UAT efforts within large enterprise environments.
Responsibilities
- Create and execute manual test plans, test cases, and test scripts from business requirements.
- Perform functional, regression, integration, and end-to-end testing.
- Document, track, and retest defects using Jira, Azure DevOps, or similar tools.
- Partner with Product Managers, Project Managers, Developers, and business stakeholders to resolve issues and validate fixes.
- Communicate testing progress, risks, and release readiness.
- Manage multiple concurrent testing efforts in a fast-paced environment.
- Maintain accurate testing documentation and traceability.
Required Qualifications
- 8+ years of experience in Manual QA, Functional Testing, or User Acceptance Testing (UAT).
- Proven experience creating manual test plans and test scripts from business requirements.
- Strong experience with functional, regression, integration, and end-to-end testing.
- Experience working in enterprise environments supporting frequent software releases.
- Hands-on experience with Jira, Azure DevOps, or similar defect management tools.
- Strong communication, organization, and stakeholder management skills.
Preferred Qualifications
- Experience testing SAP applications (SAP Commerce, SAP S/4HANA, or similar).
- Background supporting retail, e-commerce, contact center, or customer service platforms.
- Experience working in Agile environments.
- ISTQB certification is a plus.
Ideal Candidate
We're looking for someone who has led manual UAT efforts in a high-volume enterprise environment. Rather than spending months on a single implementation, you've successfully managed multiple testing initiatives simultaneously—creating test plans, executing testing, driving defect resolution, and partnering cross-functionally to deliver high-quality releases.Location: Austin, TX (hybrid onsite Tuesday - Thursday)
Employment Type: W2 Only (No C2C or Third-Party Vendors)
Work Authorization: Must be authorized to work in the U.S. without sponsorship now or in the future
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-AL3
Toronto, Ontario
Remote
SENIOR PROGRAM MANAGER - REMOTE CANADA
TSG is seeking a Senior Program Manager to lead execution of a network modernization and franchise enablement initiative. This is a dedicated, full-time delivery role supporting the transition of corporate and franchise locations from a flat, vendor-managed network to a standardized, zero-trust architecture.
The successful candidate will bring strong program execution discipline, stakeholder accountability, and enough technical fluency to understand network and infrastructure work without being responsible for architecture design. This person will manage near-term procurement activities alongside longer-term rollout planning and execution.
What You'll Bring:
- 7+ years of Senior Program Management or Project Management experience
- Experience leading complex, multi-stakeholder technology initiatives independently
- Background managing IT infrastructure, network, retail technology, franchise technology, or similar operational rollouts
- Working technical fluency in networking concepts, including segmentation, zero-trust architecture, vendor coordination, and hardware deployment
- Strong vendor management, stakeholder management, and executive communication skills
- Comfortable operating in ambiguity with evolving scope and competing priorities
- Experience in compliance-driven or regulated environments
Bonus Experience:
- PCI DSS exposure
- Retail, franchise, or multi-site location rollout experience
- Experience coordinating network modernization or security-related initiatives
- Experience working in a large enterprise environment
What You'll Do:
- Drive execution across corporate and franchise workstreams
- Hold internal teams, vendors, legal, network/security, and franchise stakeholders accountable to timelines and commitments
- Coordinate parallel workstreams, including a near-term procurement deadline and longer-term rollout phases
- Translate technical progress into clear, concise executive and business updates
- Track milestones, dependencies, risks, scope changes, and cross-team decisions
- Escalate blockers that could affect timeline, delivery, or stakeholder alignment
- Facilitate working sessions and maintain momentum across a fast-moving initiative
- Support continuity between planning, procurement, ordering/fulfillment, and deployment activities
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-KG1
Raleigh, North Carolina
Remote
We are seeking a mid-to-senior level Network Engineer to support a large-scale Cisco Catalyst switch refresh initiative across a multi-site healthcare environment. This individual be responsible for coordinating and executing network changes, maintenance windows, hardware replacements, and cutover activities with a high degree of accuracy and attention to detail.
Network Engineer Key Responsibilities:
- Execute Cisco Catalyst switch refreshes and network hardware replacement projects.
- Coordinate and participate in planned maintenance windows, cutovers, and migration activities.
- Implement network changes in accordance with established change management procedures.
- Perform configuration, validation, testing, and post-cutover support activities.
- Troubleshoot network issues related to implementation and migration activities.
- Maintain accurate implementation documentation and change records.
- Collaborate with client technical teams and stakeholders to ensure successful project execution.
- Support multiple healthcare facilities and locations throughout the greater Raleigh area.
Network Engineer Required Qualifications:
- 5+ years of enterprise network engineering experience.
- Strong hands-on experience with Cisco Catalyst switching platforms.
- Experience implementing network changes in large enterprise environments.
- Proven ability to independently execute switch replacements, cutovers, and network migrations.
- Strong troubleshooting skills related to Layer 2 and Layer 3 networking.
- Experience following formal change management processes.
- Strong documentation and communication skills.
- Ability to work independently while coordinating with multiple stakeholders.
Montreal, Quebec
Remote
We are hiring a remote Network Architect located in Montreal, Canada or Quebec, Canada area.
Key Responsibilities
- Lead customer-facing network readiness assessments across the client’s enterprise environments.
- Conduct technical assessments to identify gaps, risks, and areas of misalignment against best practices.
- Document findings and clearly explain the delta between current-state and desired-state architecture.
- Develop remediation plans to address technical, operational, and architectural gaps.
- Build architectural roadmaps aligned to customer priorities and technology direction.
- Lead technical discussions with client stakeholders and internal teams.
- Support transformation activities involving campus networking, data center, wireless, and security technologies.
- Provide guidance across enterprise networking solutions, including SDA, Catalyst Center, ACI, and route/switch.
- Partner with SMEs for deeper technical expertise when required.
- Translate complex technical findings into clear recommendations and action plans.
- Support workshops, discovery sessions, and architecture review meetings.
- Support engagements in both French and English across Montreal and Quebec City sites.
Required Qualifications
- Strong experience as a Network Architect, Senior Network Consultant, or similar customer-facing technical role.
- Bilingual French and English communication skills.
- Strong consulting experience, including customer workshops, technical assessments, and executive-level communication.
- Deep expertise in at least one to two core Cisco technology areas, with broad knowledge across the wider Cisco portfolio.
- Strong campus networking experience, including route/switch and enterprise LAN design.
- Experience with Cisco ACI in data center environments.
- Experience with Cisco SDA / Software-Defined Access.
- Experience with Cisco DNA Center / Catalyst Center.
- Strong data center networking experience.
- Ability to perform gap analysis and develop remediation plans.
- Ability to create architecture roadmaps and technical recommendations.
- Strong communication, documentation, and stakeholder management skills.
- Comfortable operating as a lead technical advisor while leveraging SMEs as needed.
- Ability to travel occasionally between Montreal and Quebec City client sites as required.
| #LI-ES1 |
Maynard, Massachusetts
On-Site
We are hiring a Warehouse and Logistics Coordinator to support production planning and global logistics operations. This is a fast-paced, startup-style environment that requires someone who can perform multiple functions with minimal supervision. This role supports production control, inventory management across remote contract manufacturing facilities, direct order fulfillment, and worldwide logistics coordination. This position is fully onsite in Manynard, MA.
Key Responsibilities
- Support production control activities in alignment with manufacturing schedules
- Create and update purchase orders in Oracle Cloud or SAP
- Receive inventory into the ERP system and issue materials to manufacturing
- Track inventory levels across remote contract manufacturing partners
- Perform inventory reconciliation between physical shipments and ERP system records
- Manage shipment confirmations and monitor delivery status
- Support direct order fulfillment in a ship-to-customer model
- Coordinate domestic and international shipments, including preparation of international shipping documentation
- Provide worldwide logistics support across multiple stakeholders
Required Qualifications
- 3+ years of warehouse or distribution experience
- Shipping and receiving experience
- Basic Excel skills and comfort working with numbers
- ERP system experience, preferably Oracle Cloud or SAP
- Strong communication skills and proactive mindset
- Ability to take initiative and work independently in a fast-moving environment
- Ability to lift 15–20 pounds
- Comfortable with extended periods of sitting, bending, lifting, and reaching
Preferred Qualifications
- International shipping experience
- Oracle Cloud experience
- Experience working with major carriers such as UPS and FedEx
- Inventory management experience
| #LI-KN1 |
Houston, Texas
On-Site
SENIOR DISTRIBUTED GENERATION APPLICATION PROCESSOR (Onsite-Houston, TX)
POSITION OVERVIEW
Senior-level role responsible for reviewing and processing residential Distributed Generation (DG) interconnection applications. This position requires the ability to independently review one-line electrical drawings, verify application completeness against standards, and serve as a subject matter expert for the application processing team. The Senior Processor will handle complex applications, assist with training new team members, and participate in regular touchpoints.
ESSENTIAL RESPONSIBILITIES
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Review and process residential DG interconnection applications daily through portal system
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Analyze one-line electrical drawings to verify compliance with distribution criteria and application specifications
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Independently identify application deficiencies and communicate standardized feedback to installers/customers via portal
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Handle escalated or complex applications requiring additional technical review
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Maintain turnaround time SLA for applications in queue
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Track and report on processing metrics (applications completed, common errors, timeline exceptions)
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Mentor mid-level and junior processors on technical standards and portal workflows
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Participate in weekly/bi-weekly status meetings with team
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Review final-stage application photos to ensure installation matches approved specifications
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Identify systemic issues and recommend process improvements to stakeholders
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Assist with onboarding and training new team members in sandbox environment
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Escalate applications requiring system upgrades to internal engineering team
REQUIRED QUALIFICATIONS
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3+ years of experience in utility applications processing, permitting, or technical document review
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Demonstrated ability to read and interpret electrical one-line drawings and utility distribution diagrams
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Strong understanding of residential solar/DG systems and interconnection requirements
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Experience with utility or engineering portal systems and workflow management
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Excellent attention to detail and ability to work independently with minimal supervision
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Strong written and verbal communication skills for customer/installer interactions
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Proficiency in Microsoft Office suite and ability to learn new portal systems quickly
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Experience training or mentoring junior staff members
PREFERRED QUALIFICATIONS
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Previous experience with Utility systems or Texas utility interconnection processes
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Familiarity with NEC, IEEE 1547, or other DG interconnection standards
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Background in electrical construction, solar installation, or utility operations
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Experience with Salesforce or similar CRM/portal platforms
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Call center or customer service experience in technical environment
KEY COMPETENCIES
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Technical aptitude for understanding electrical systems without formal engineering degree
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Ability to manage variable workload (1500-1750 applications/month team capacity)
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Process adherence and quality focus
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Problem-solving and critical thinking for application deficiency identification
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Adaptability to new portal system and evolving processes (AI integration planned)
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Collaborative approach for working with internal teams and vendor colleagues
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-KL1