Showing Jobs
Ashburn, VA
On-Site
In this role you will be instrumental in ensuring customers enjoy a seamless, stable, and reliable home internet experience. This is a unique opportunity to not only work side-by-side with one of the largest telecom companies in the world, but also to gain valuable experience in a wide range of skills. If interested apply now!
Skills:
- Solid understanding of fundamental networking concepts
- (TCP/IP, DHCP, DNS, LAN/WAN, Wi-Fi).
- Experience with Linux environments
- including comfort with command-line operations for log retrieval and analysis.
- A strong "tester's mindset"
- exceptional troubleshooting skills and a keen eye for detail.
- Excellent problem-solving abilities and the capacity to analyze complex technical issues.
- Strong communication skills
- with the ability to clearly articulate technical issues to developers.
- Ability to thrive in a dynamic, fast-paced, and collaborative team environment.
- Passion for Technology:
- We are looking for people that have a passion for IT and are looking to build their career in this field
- Has personal tech hobbies/projects
- Has a hunger for learning new technology
Preferred Certifications
- CCNA
- CompTIA Network+
- CompTIA Linux+
Nice to Have Skills:
- Direct experience with device management protocols, specifically TR-069 (CWMP), or similar protocols like SNMP.
- Familiarity with Auto Configuration Servers (ACS) or other remote management platforms.
- Hands-on experience using JIRA for test case management and defect tracking.
- Previous experience in a QA or testing role for networking hardware or embedded systems.
- Scripting skills (e.g., Bash, Python) for test automation is a plus.
Daily Responsibilities:
- Perform comprehensive lab testing of TR-069 (CWMP) Remote Management functionalities on Verizon customer premise equipment (CPE), including routers, extenders and Set Top Boxes.
- Conduct rigorous testing for software upgrades and downgrades on CPE devices to ensure smooth deployments and device stability.
- Review technical requirements and provide feedback on their clarity and completeness and create detailed test cases based on requirements to ensure our devices adhere to all specifications.
- Identify, document, and meticulously track software defects and inconsistencies using our issue tracking system, JIRA.
- Replicate and troubleshoot remote management issues reported from production environment to assist in root cause analysis.
- Deep dive into device logs to find evidence, troubleshoot problems, and provide clear, actionable information to the development team.
- Work closely with development and production support teams to explain identified issues, assist in troubleshooting, and support software deployments.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-WV1
Cupertino, CA
On-Site
Job Title: Shopper Experience Product Manager
Location: Cupertino, CA (remote with ability to travel onsite for meetings as needed)
Duration: 12 months with a strong chance of extension to 18 months
Overview
We are seeking a Shopper Experience Product Manager to reimagine the customer journey across the online store. This role will focus on the buyflow experience — everything from when the customer first sees a marketing message through the point they add a product to their shopping bag. The Product Manager will serve as the Voice of the Customer, ensuring a seamless, intuitive, and impactful end-to-end shopping experience.
Key Responsibilities
-
Lead and deliver in-progress projects that directly impact the shopper journey and buyflow.
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Balance business priorities with technical feasibility when making project recommendations.
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Collaborate with 200+ cross-functional stakeholders across business, engineering, UX, legal, and operations to align on project goals and execution.
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Author and review clear, detailed product requirements with a strong understanding of APIs, backend systems, and their impact on the customer experience.
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Partner with peers to ensure timely execution and achievement of all project milestones.
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Conduct technical and business landscape analysis to inform recommendations to leadership.
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Communicate project status, risks, and issues clearly to teams and senior leadership.
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Drive risk assessment and develop mitigation strategies as needed.
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Manage priorities across multiple intersecting workstreams while maintaining both big picture vision and day-to-day details.
Top Skills & Qualifications
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Senior-level Product Management experience in large-scale eCommerce environments (e.g., Walmart, Target, Macy’s, eBay, Amazon, Best Buy).
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Proven success designing eCommerce buyflow UX products at scale.
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Strong grasp of eCommerce fundamentals including content publishing workflows, dependencies, and end-to-end operational handoffs.
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Excellent communication, presentation, and interpersonal skills</strong>; comfortable pitching to VP+ level executives.
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Strong leadership skills with the ability to influence and align large, global cross-functional teams.
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Technical acumen with the ability to understand APIs, backend platforms, and recommend improvements at a high level.
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Demonstrated experience navigating complex product lifecycles involving multiple teams and dependencies.
Preferred Background/Industry Experience
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Deep experience in eCommerce and digital retail, ideally with companies known for large-scale operations and complex shopper experiences.
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Open to candidates with smaller company experience if coupled with strong eCommerce buyflow expertise.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-AM1
Seattle, Washington
Remote
Account Manager – Technology Industry – Seattle, WA (Relocation Assistance Provided)
Company Overview:
The Select Group (TSG) is a privately held technology consulting firm headquartered in Raleigh, North Carolina. Since 1999, we’ve been at the forefront of delivering end-to-end consulting services to clients across diverse industries throughout the U.S. and Canada. We help clients solve their toughest challenges, inspire digital innovation and drive meaningful results.
We are committed to supporting various client needs, helping them to address ever-evolving trends across various industries. Our service areas—Cloud & Infrastructure, Cybersecurity, Data & AI, Digital Transformation, Learning & Development, and Project Management & Agile—are designed to create long-term success by aligning with your business goals and advancing to meet future demands.
Key Differentiators:
- Industry Expertise: TSG's team possesses deep industry knowledge and experience across a wide range of sectors, including Communications, Consumer & Industrials, Energy & Utilities Federal, Financial Services, Healthcare and Technology. This expertise allows TSG to understand the unique challenges and opportunities within each industry and deliver tailored solutions that address specific client needs.
- Quality and Compliance: TSG is committed to maintaining the highest standards of quality and compliance in all aspects of its operations.
- Client-Centric Approach: At the heart of TSG's business philosophy is a commitment to client satisfaction. The company takes a collaborative approach to client engagement, working closely with clients to understand their goals, challenges, and priorities, and delivering customized solutions that exceed expectations.
- Innovation and Adaptability: TSG prides itself on its ability to innovate and adapt to changing market dynamics and client needs. The company continuously invests in technology, processes, and people development to stay ahead of industry trends and deliver cutting-edge solutions that drive value for clients.
About the Job: Account Manager – Technology Industry
Location: To be considered for this position, candidates must live within a commutable distance of our client(s) in Seattle, WA due to the requirement of frequent onsite meetings in the local region. We offer comprehensive relocation support for qualified candidates.
Key Responsibilities:
Business Development:
- Client Acquisition: Proactively identify, target, and engage potential clients to generate new business opportunities. This includes generating sales leads and cold-calling prospective clients.
- Proposal Development: Collaborate with internal teams to develop compelling proposals, presentations, and RFP responses tailored to client needs.
- Pipeline Management: Maintain and grow a robust sales pipeline using CRM tools, ensuring consistent follow-ups and progress tracking.
- Revenue Goals: Achieve or exceed quarterly and annual sales goals and other KPIs set by leadership.
Client Engagement & Activity:
- Relationship Management: As part of client engagement, you will build and maintain strong client relationships by serving as the primary point of contact, prioritizing in-person interactions, and leveraging virtual platforms when needed. You will also travel frequently to client locations to provide hands-on support and represent the firm at industry events, conferences, and networking opportunities to strengthen partnerships and enhance visibility.
- Needs Assessment: Partner with clients to understand their business challenges and objectives, aligning TSG’s core service areas to meet their needs.
- Client Advocacy: Serve as a client advocate within the firm, ensuring expectations are met and requests are responded to promptly.
- Stakeholder Engagement: Engage with senior client personnel and decision-makers to establish and sustain strong professional relationships.
- Account Planning: Develop and execute detailed account plans, outlining strategies for growth and alignment with client business goals.
Internal Collaboration:
- Solutions Development: Partner closely with the technical solutions development team to design and present tailored solutions that address client needs and demonstrate the firm's capabilities.
- Service Delivery: Collaborate with the project delivery team to ensure seamless execution of deliverables, maintaining alignment with client expectations and project timelines.
- Sales Support: Work with the sales support team to develop comprehensive proposals, pricing strategies, and contracts that align with business objectives and client requirements.
- Marketing: Coordinate with the marketing team to leverage campaigns, collateral, and events to support business development efforts and strengthen client engagement.
- Cross-Functional Communication: Act as a liaison between client-facing teams and internal departments to ensure alignment, efficiency, and a unified approach to achieving client success.
Key Qualifications:
- At least 1 year of business development and professional selling experience.
- Experience selling IT Consulting Services or Technology Solutions required.
- Sales experience within the Technology Industry is highly preferred.
Our Culture:
At TSG, our culture is grounded in taking care of one another. Through our CSR program focused on the wellbeing of our people, we foster a high-performing environment. We remain committed to shaping a more inclusive future for our company and the communities we serve. By prioritizing wellbeing, growth, and inclusivity, we build a foundation of trust, innovation, and shared success—one that multiplies the achievements of our employees, our clients, and our business.
Equal Opportunity Employer:
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact hr@selectgroup.com for assistance.
For California Applicants, please visit the following website to view our CCPA Notice - https://www.selectgroup.com/ccpa-notice/
Connect with us:
- See our culture in action on LinkedIn and Instagram
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
#LI-NA1
Fort Wayne, IN
On-Site
We are looking for an experienced Data Center Electrical Engineer to lead design reviews, oversee construction quality, and ensure mission-critical electrical systems meet the highest standards of safety, reliability, and efficiency. This role supports both retrofits and greenfield projects, partnering closely with construction, operations, and engineering teams from concept through commissioning.
Must Have Skills
- 5+ years of Electrical Engineering experience in large-scale construction environments
- QA/QC testing and commissioning experience
- Strong MEP, A/E, and AC/DC systems background
- Experience designing and supporting mission-critical facility electrical infrastructure
- Bachelor’s degree in Electrical Engineering, Power Engineering, or related technical field (or equivalent experience)
Nice to Have Skills
- Experience in military, semiconductor, or power plant electrical projects
- Fabrication/welding/metal work background
- PE license or Master’s degree in Engineering or Business
- Experience with substations, switchgear, ATS, SCADA tools, and electrical protection
- Knowledge of high-voltage, medium/low-voltage distribution and data center equipment (generators, transformers, monitoring and fire safety systems)
- Strong junior profiles (2–3 years) with excellent communication skills and a strong desire to learn will also be considered
Day-to-Day Responsibilities
- Lead design reviews at 30%, 60%, and 95% phases, focusing on constructability, standards, and value engineering
- Partner with construction teams to ensure quality execution, adherence to standards, and timely delivery
- Act as the electrical systems subject matter expert during construction and post-occupancy
- Participate in commissioning meetings, review submittals, track engineering updates, and validate temporary service plans
- Conduct site inspections, review First-of-a-Kind installations, perform QA/QC checks, validate punch lists, and ensure as-built/redline accuracy
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-JW3
Dallas, Texas
Remote
Senior Account Manager – Communications Industry – Remote (Dallas, TX)
Company Overview:
The Select Group (TSG) is a privately held technology consulting firm headquartered in Raleigh, North Carolina. Since 1999, we’ve been at the forefront of delivering end-to-end consulting services to clients across diverse industries throughout the U.S. and Canada. We help clients solve their toughest challenges, inspire digital innovation and drive meaningful results.
We are committed to supporting various client needs, helping them to address ever-evolving trends across various industries. Our service areas—Cloud & Infrastructure, Cybersecurity, Data & AI, Digital Transformation, Learning & Development, and Project Management & Agile—are designed to create long-term success by aligning with your business goals and advancing to meet future demands.
Key Differentiators:
- Industry Expertise: TSG's team possesses deep industry knowledge and experience across a wide range of sectors, including Communications, Consumer & Industrials, Energy & Utilities Federal, Financial Services, Healthcare and Technology. This expertise allows TSG to understand the unique challenges and opportunities within each industry and deliver tailored solutions that address specific client needs.
- Quality and Compliance: TSG is committed to maintaining the highest standards of quality and compliance in all aspects of its operations.
- Client-Centric Approach: At the heart of TSG's business philosophy is a commitment to client satisfaction. The company takes a collaborative approach to client engagement, working closely with clients to understand their goals, challenges, and priorities, and delivering customized solutions that exceed expectations.
- Innovation and Adaptability: TSG prides itself on its ability to innovate and adapt to changing market dynamics and client needs. The company continuously invests in technology, processes, and people development to stay ahead of industry trends and deliver cutting-edge solutions that drive value for clients.
About the Job: Account Manager – Communications Industry
Location: Dallas, Texas
Remote Office: To be considered for this position, candidates must live within a commutable distance of our client(s) in Dallas, TX due to the requirement of frequent onsite meetings in the local region.
Key Responsibilities:
Business Development:
- Client Acquisition: Proactively identify, target, and engage potential clients to generate new business opportunities. This includes generating sales leads and cold-calling prospective clients.
- Proposal Development: Collaborate with internal teams to develop compelling proposals, presentations, and RFP responses tailored to client needs.
- Pipeline Management: Maintain and grow a robust sales pipeline using CRM tools, ensuring consistent follow-ups and progress tracking.
- Revenue Goals: Achieve or exceed quarterly and annual sales goals and other KPIs set by leadership.
- Relationship Management: As part of client engagement, you will build and maintain strong client relationships by serving as the primary point of contact, prioritizing in-person interactions, and leveraging virtual platforms when needed. You will also travel frequently to client locations to provide hands-on support and represent the firm at industry events, conferences, and networking opportunities to strengthen partnerships and enhance visibility.
- Needs Assessment: Partner with clients to understand their business challenges and objectives, aligning TSG’s core service areas to meet their needs.
- Client Advocacy: Serve as a client advocate within the firm, ensuring expectations are met and requests are responded to promptly.
- Stakeholder Engagement: Engage with senior client personnel and decision-makers to establish and sustain strong professional relationships.
- Account Planning: Develop and execute detailed account plans, outlining strategies for growth and alignment with client business goals.
- Solutions Development: Partner closely with the technical solutions development team to design and present tailored solutions that address client needs and demonstrate the firm's capabilities.
- Service Delivery: Collaborate with the project delivery team to ensure seamless execution of deliverables, maintaining alignment with client expectations and project timelines.
- Sales Support: Work with the sales support team to develop comprehensive proposals, pricing strategies, and contracts that align with business objectives and client requirements.
- Marketing: Coordinate with the marketing team to leverage campaigns, collateral, and events to support business development efforts and strengthen client engagement.
- Cross-Functional Communication: Act as a liaison between client-facing teams and internal departments to ensure alignment, efficiency, and a unified approach to achieving client success.
Key Qualifications:
- 3+ years of business development and professional selling experience.
- Experience selling IT Consulting Services or Technology Solutions required.
- Sales experience within the Communications Industry is highly preferred.
- Proven track record of consistently exceeding objectives and quotas.
- Successful experience with new account development and/or large account management.
- Proven prospecting and sales cycle management skills.
- High levels of social perceptiveness with a passion for understanding and exceeding client expectations.
- Excellent communication, presentation, and negotiation skills.
- Bachelor's degree or equivalent business experience.
Our Culture:
At TSG, our culture is grounded in taking care of one another. Through our CSR program focused on the wellbeing of our people, we foster a high-performing environment. We remain committed to shaping a more inclusive future for our company and the communities we serve. By prioritizing wellbeing, growth, and inclusivity, we build a foundation of trust, innovation, and shared success—one that multiplies the achievements of our employees, our clients, and our business.
Equal Opportunity Employer:
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact hr@selectgroup.com for assistance.
For California Applicants, please visit the following website to view our CCPA Notice - https://www.selectgroup.com/ccpa-notice/
Connect with us:
- See our culture in action on LinkedIn and Instagram
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
| #LI-LW1 |
Stamford, CT
On-Site
We are seeking a strategic and results-driven Senior Business Analyst to support critical initiatives within our Customer Operations function. This role will serve as a key liaison between business stakeholders and technical teams, ensuring alignment between strategic goals and implementation outcomes. The successful candidate will be responsible for documenting, validating, and refining business requirements and experience flows, with a strong focus on delivering clear and compelling materials to executive leadership.
Key Responsibilities
- Act as the first line of review and validation for business requirements before escalation to senior leadership.
- Develop and finalize Business Requirements Documents (BRDs) and detailed customer experience workflows.
- Facilitate cross-functional collaboration and discussions to gather, clarify, and refine business needs.
- Prepare presentation materials and lead pre-meetings with leadership to ensure alignment and readiness for executive discussions.
- Deliver executive-level storytelling through polished presentations (PowerPoint) and business documents (Word).
- Partner with product owners and other business leaders to align customer experience strategies with technical solutions.
- Support decision-making processes by connecting business objectives with user and operational impact.
Must-Have Skills & Experience
- 7–9 years of experience in a Business Analyst role, preferably with a focus on customer experience or business strategy.
- Proven track record of facilitating meetings, driving alignment, and leading cross-functional collaboration.
- Ability to think both strategically and analytically, and to translate complex requirements into actionable insights.
- Strong interpersonal and communication skills with demonstrated ability to interact with senior stakeholders.
- High proficiency in PowerPoint and Word, with an emphasis on storytelling and visual communication.
Nice-to-Have
- Experience working within the telecommunications industry.
Responsibilities
- 70% – Drafting and finalizing BRDs, creating experience flows, preparing materials, and leading internal pre-meetings.
- 30% – Facilitating collaborative sessions across functional teams and stakeholders.
- Serve as the first line of review and validation for business requirements before escalation to senior leadership.
- Draft and finalize Business Requirements Documents (BRDs) and experience workflows.
- Collaborate with cross-functional teams to facilitate discussions, clarify business needs, and translate them into clear documentation.
- Prepare for and lead pre-meetings ahead of executive sessions.
- Ensure executive-level storytelling through polished presentations (PowerPoint) and documents (Word).
- Partner with leadership to align business strategies with customer experience flows.
- Work closely with product owners to refine requirements and avoid misalignment between business expectations and technical output.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-WV1