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Senior Microsoft 365 Migration Engineer

The Select Group is looking to bring on a remote, EST based, Senior Microsoft 365 Migration Engineer to support enterprise-wide collaboration modernization and migration initiatives for a rapidly growing global organization. These engineers will provide strategic oversight, technical leadership, and hands-on engineering expertise across Microsoft 365 migrations, tenant integrations, endpoint modernization, and acquisition-related collaboration initiatives. 
                  
Senior Microsoft 365 Migration Engineer Responsibilities:

• Lead enterprise Microsoft 365 migration initiatives including tenant-to-tenant migrations and collaboration modernization programs. 

• Evaluate and improve migration methodologies currently being utilized by third-party vendors. 

• Design migration sequencing, coexistence planning, cutover strategies, rollback procedures, and stabilization planning. 

• Support migration and administration activities across Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Intune, and Entra ID / Azure AD. 

• Lead technical workshops and migration readiness discussions. 

• Support modern workplace transformation initiatives and endpoint readiness planning. 

• Assist with hybrid Microsoft 365 and Google Workspace coexistence environments where applicable. 

• Coordinate closely with infrastructure, networking, and cybersecurity teams during migration activities. 

• Troubleshoot complex post-migration issues related to identity, mail flow, authentication, and collaboration tools. 

• Support M&A integration efforts involving collaboration platforms, user migrations, endpoint transitions, and tenant alignment. 

• Conduct current-state assessments and migration planning for newly acquired organizations. 

• Assist with user experience standardization and operational transition planning. 

• Serve as a senior escalation point during migration and cutover activities. 

• Mentor junior engineers and support personnel. 

• Partner with project managers to support delivery planning and risk management activities. 

• Assist with documentation, knowledge transfer, and operational handoff activities. 

Senior Microsoft 365 Migration Engineer Requirements:

• 7+ years of enterprise Microsoft infrastructure and migration experience. 

• Deep expertise across Microsoft 365 technologies and migration tooling. 

• Strong experience with Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and Entra ID / Azure AD. 

• Experience supporting large-scale migration and integration initiatives. 

• Strong troubleshooting and escalation management capabilities. 

• Experience operating in enterprise or consulting-based delivery environments. 

Tier II Desk-Side Support Engineer - Boston
Join our dynamic team as a Tier II Desk-Side Support Engineer in Boston, where you’ll play a pivotal role in driving enterprise modernization initiatives. This is your chance to deliver exceptional, white-glove support during critical migration and cutover activities, ensuring smooth user experiences and seamless technological transitions for a major enterprise client.
In this fast-paced, client-facing role, you’ll provide onsite technical support, troubleshoot endpoints, assist with Microsoft 365 applications, and support users across multiple office locations. Your expertise will directly impact the success of migration projects involving Microsoft 365, identity transformation, and acquisition integrations, making a real difference in a collaborative, high-touch environment.

Required Skills:

• 3–5+ years of enterprise desktop support experience
• Deep knowledge of Windows 10/11 desktops and laptops
• Hands-on supporting Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, Exchange Online)
• Strong troubleshooting skills in Outlook, Teams, OneDrive, Windows, Active Directory, and network connectivity
• Excellent communication and customer service abilities
• Ability to prioritize multiple support requests in a fast-paced environment

Nice to Have Skills:

• Experience supporting Microsoft 365 migration projects
• Familiarity with Entra ID / Azure AD and modern authentication methods
• Knowledge of Intune or endpoint management platforms
• Exposure to Okta or enterprise IAM solutions
• Experience in M&A support and integration activities
• Background supporting executive or VIP users

Preferred Education and Experience:

• Relevant technical certifications are a plus
• Proven experience supporting onsite end users in corporate environments

Other Requirements:

• Primarily onsite support during migration periods, with limited remote flexibility depending on project phase
• A proactive mindset and a customer-centric approach are essential

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-AM1
 

Desktop Support Engineer

Location: Louisville, CO OR Boulder, CO
Work Model: Primarily Onsite 

Overview

We are seeking customer-focused Desktop Support Engineers to support a large-scale Microsoft 365 modernization initiative while providing day-to-day desktop support for end users in a corporate environment.

This role will serve as the primary onsite IT support presence for one office location, assisting users with Microsoft 365 applications, endpoint support, account access issues, device deployments, and general technical troubleshooting. The ideal candidate is comfortable working directly with end users, providing white-glove support, and operating in a fast-paced environment where customer service is just as important as technical ability.

Responsibilities

• Provide onsite desktop support for end users in a corporate environment

• Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint, and Exchange Online

• Support user authentication issues including password resets, MFA enrollment, account unlocks, and access requests

• Troubleshoot Windows 10/11 operating system, hardware, software, and connectivity issues

• Deploy, configure, and support laptops, desktops, monitors, docking stations, printers, and peripherals

• Assist with user onboarding and offboarding activities

• Support conference room technology and collaboration tools

• Provide hands-on support during Microsoft 365 migration and modernization activities

• Assist users with post-migration questions, troubleshooting, and adoption support

• Document issues, resolutions, and support activities within ticketing systems

• Escalate advanced infrastructure, networking, or identity-related issues when appropriate

• Deliver high-touch support to business users and leadership teams

• Partner closely with project managers, engineers, and infrastructure teams during key project milestones

Required Qualifications

• 2+ years of desktop support, deskside support, or IT support experience

• Experience supporting Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint

• Strong troubleshooting experience in Windows 10/11 environments

• Experience supporting Active Directory user accounts, password resets, permissions, and group memberships

• Familiarity with MFA, authentication, and account access troubleshooting

• Experience supporting laptops, desktops, printers, docking stations, and related hardware

• Strong customer service and communication skills

• Ability to work onsite and provide hands-on support to end users

Preferred Qualifications

• Experience supporting Microsoft 365 migration, deployment, or modernization initiatives

• Familiarity with Entra ID (Azure AD)

• Experience with Intune or endpoint management platforms

• Experience supporting executive or VIP users

• Experience working in enterprise corporate environments

• Prior consulting or managed services experience

Nice to Have

• PowerShell experience

• Experience with Okta or other identity management platforms

• Exposure to device imaging, provisioning, or deployment tools

If you enjoy working directly with end users, solving technical problems, and supporting modern workplace technologies in a hands-on environment, we'd love to hear from you.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-AL3

Desktop Support Engineer

Location: College Park, MD
Work Model: Onsite 

Overview

We are seeking customer-focused Desktop Support Engineers to support a large-scale Microsoft 365 modernization initiative while providing day-to-day desktop support for end users in a corporate environment.

This role will serve as the primary onsite IT support presence for one office location, assisting users with Microsoft 365 applications, endpoint support, account access issues, device deployments, and general technical troubleshooting. The ideal candidate is comfortable working directly with end users, providing white-glove support, and operating in a fast-paced environment where customer service is just as important as technical ability.

Responsibilities

• Provide onsite desktop support for end users in a corporate environment

• Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint, and Exchange Online

• Support user authentication issues including password resets, MFA enrollment, account unlocks, and access requests

• Troubleshoot Windows 10/11 operating system, hardware, software, and connectivity issues

• Deploy, configure, and support laptops, desktops, monitors, docking stations, printers, and peripherals

• Assist with user onboarding and offboarding activities

• Support conference room technology and collaboration tools

• Provide hands-on support during Microsoft 365 migration and modernization activities

• Assist users with post-migration questions, troubleshooting, and adoption support

• Document issues, resolutions, and support activities within ticketing systems

• Escalate advanced infrastructure, networking, or identity-related issues when appropriate

• Deliver high-touch support to business users and leadership teams

• Partner closely with project managers, engineers, and infrastructure teams during key project milestones

Required Qualifications

• 2+ years of desktop support, deskside support, or IT support experience

• Experience supporting Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint

• Strong troubleshooting experience in Windows 10/11 environments

• Experience supporting Active Directory user accounts, password resets, permissions, and group memberships

• Familiarity with MFA, authentication, and account access troubleshooting

• Experience supporting laptops, desktops, printers, docking stations, and related hardware

• Strong customer service and communication skills

• Ability to work onsite and provide hands-on support to end users

Preferred Qualifications

• Experience supporting Microsoft 365 migration, deployment, or modernization initiatives

• Familiarity with Entra ID (Azure AD)

• Experience with Intune or endpoint management platforms

• Experience supporting executive or VIP users

• Experience working in enterprise corporate environments

• Prior consulting or managed services experience

Nice to Have

• PowerShell experience

• Experience with Okta or other identity management platforms

• Exposure to device imaging, provisioning, or deployment tools

If you enjoy working directly with end users, solving technical problems, and supporting modern workplace technologies in a hands-on environment, we'd love to hear from you.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #ES1

Desktop Support Engineer

Location: Centennial, CO OR Louisville, CO OR Boulder, CO
Work Model: Primarily Onsite 

Overview

We are seeking customer-focused Desktop Support Engineers to support a large-scale Microsoft 365 modernization initiative while providing day-to-day desktop support for end users in a corporate environment.

This role will serve as the primary onsite IT support presence for one office location, assisting users with Microsoft 365 applications, endpoint support, account access issues, device deployments, and general technical troubleshooting. The ideal candidate is comfortable working directly with end users, providing white-glove support, and operating in a fast-paced environment where customer service is just as important as technical ability.

Responsibilities

• Provide onsite desktop support for end users in a corporate environment

• Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint, and Exchange Online

• Support user authentication issues including password resets, MFA enrollment, account unlocks, and access requests

• Troubleshoot Windows 10/11 operating system, hardware, software, and connectivity issues

• Deploy, configure, and support laptops, desktops, monitors, docking stations, printers, and peripherals

• Assist with user onboarding and offboarding activities

• Support conference room technology and collaboration tools

• Provide hands-on support during Microsoft 365 migration and modernization activities

• Assist users with post-migration questions, troubleshooting, and adoption support

• Document issues, resolutions, and support activities within ticketing systems

• Escalate advanced infrastructure, networking, or identity-related issues when appropriate

• Deliver high-touch support to business users and leadership teams

• Partner closely with project managers, engineers, and infrastructure teams during key project milestones

Required Qualifications

• 3+ years of desktop support, deskside support, or IT support experience

• Experience supporting Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint

• Strong troubleshooting experience in Windows 10/11 environments

• Experience supporting Active Directory user accounts, password resets, permissions, and group memberships

• Familiarity with MFA, authentication, and account access troubleshooting

• Experience supporting laptops, desktops, printers, docking stations, and related hardware

• Strong customer service and communication skills

• Ability to work onsite and provide hands-on support to end users

Preferred Qualifications

• Experience supporting Microsoft 365 migration, deployment, or modernization initiatives

• Familiarity with Entra ID (Azure AD)

• Experience with Intune or endpoint management platforms

• Experience supporting executive or VIP users

• Experience working in enterprise corporate environments

• Prior consulting or managed services experience

Nice to Have

• PowerShell experience

• Experience with Okta or other identity management platforms

• Exposure to device imaging, provisioning, or deployment tools

If you enjoy working directly with end users, solving technical problems, and supporting modern workplace technologies in a hands-on environment, we'd love to hear from you.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-AL3

EPIC PROJECT MANAGER | REMOTE (EST)
The Select Group is seeking an experienced Epic Project Manager to support a portfolio of enterprise-wide Epic initiatives for a large health system. This highly visible role will lead and coordinate projects spanning clinical, operational, and technical teams while driving execution, stakeholder alignment, and measurable outcomes.

The Project Manager will work across multiple concurrent initiatives including Epic optimization efforts, new location implementations, operational improvements, and adoption of emerging Epic technologies. Success in this role requires strong leadership, adaptability, and the ability to quickly engage in new project areas while maintaining project momentum and delivery excellence. This is an enterprise-facing position supporting a dynamic portfolio of work where priorities may shift based on organizational needs and strategic initiatives.

EPIC PM RESPONSIBILITIES
Program & Project Execution

• Lead and manage enterprise Epic initiatives from planning through execution and completion.
• Support optimization projects, new facility/location implementations, and strategic Epic enhancements.
• Develop and maintain project plans, timelines, milestones, risks, and dependencies.
• Drive project governance, status reporting, and stakeholder communication.
• Ensure projects are delivered on time, within scope, and aligned to business objectives.
• Track and report measurable outcomes and value realization metrics.

Stakeholder & Team Collaboration

• Partner closely with Epic application teams, operational leaders, and technical resources.
• Facilitate cross-functional meetings and decision-making sessions.
• Build alignment across diverse stakeholder groups.
• Communicate project status, risks, and mitigation plans to leadership.
• Coordinate resources and priorities across multiple workstreams.

Adaptive Delivery & Leadership

• Quickly assess project needs and establish direction within new functional areas.
• Manage multiple concurrent initiatives with varying levels of complexity.
• Identify and remove project roadblocks to maintain execution momentum.
• Apply strong project management methodologies and best practices.
• Support evolving organizational priorities while maintaining delivery focus.

EPIC PM REQUIREMENTS

• 5+ years of Project Management experience supporting Epic initiatives.
• Demonstrated experience leading complex healthcare IT projects.
• Strong understanding of Epic implementation, optimization, and enhancement projects.
• Proven ability to manage multiple projects simultaneously.
• Experience working across clinical, operational, and technical stakeholder groups.
• Strong leadership, facilitation, and communication skills.
• Experience managing project plans, risks, issues, and executive-level reporting.
• Ability to quickly adapt to changing priorities and project environments.

Nice to Have Skills

• Previous experience leading Epic implementation or optimization projects.
• Experience supporting Epic Revenue Cycle initiatives or operations.
• PMP certification.
• Experience within large integrated healthcare systems.
• Familiarity with Epic application workflows and governance structures.
• Experience driving organizational change management and adoption efforts.
• Exposure to enterprise portfolio management practices.