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Charlotte, NC
On-Site
Length: 12+ month contract
Location: Charlotte, NC (4 days per week on site; 1 day per week remote)
We are seeking a highly skilled and experienced Senior Business Analyst to join the Customer Operations Business Team. This role will serve as a strategic liaison between Channel Owners, Journey Owners, IT teams, and vendors to define and design enhanced customer service experiences. The ideal candidate will have a deep understanding of customer operations and IT systems and work independently with minimal supervision to align business needs with technology solutions.
Sr. Business Analyst Requirements:
- 10+ years of experience in business analysis/systems analysis
- Strong analytical, problem-solving, and organizational skills with attention to detail
- Ability to manage multiple priorities, meet deadlines, and perform under pressure
- Proven leadership skills and ability to work independently
- Excellent communication skills – both verbal and written
- Skilled in using Microsoft Office tools, including Word, Excel, and Visio
Sr. Business Analyst Responsibilities:
- Actively support initiatives to simplify and improve the overall customer experience.
- Analyze current business operations to identify strengths, weaknesses, and opportunities for automation.
- Elicit, document, and manage complex business requirements and process flows.
- Facilitate clear communication between business units and IT to ensure solution alignment with strategic goals.
- Drive alignment and commitment from all stakeholders through negotiation and collaboration.
- Partner with business teams to integrate technology solutions into broader business strategies.
- Support project execution by updating project plans and collaborating with Project Managers.
- Conduct cost-benefit and data analysis to evaluate the feasibility and efficiency of solutions.
- Work closely with reporting teams to support report analysis, triage issues, and validate accuracy of next best actions.
- Develop and execute test plans for functional and user acceptance testing (UAT).
- Perform additional duties as required in a fast-paced and dynamic environment.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-ES1
EST, VA
Remote
We are seeking a talented Regional Program Manager to support large-scale data center and infrastructure projects. As the Regional Program Manager (RPM), you will be responsible for a host of duties related to end-to-end infrastructure, utility, & construction delivery of their data center sites. You will lead complex multi-disciplinary projects focused on data center development and utility management. This role involves managing the full project lifecycle, from master planning to construction readiness, including coordinating with various stakeholders, managing schedules, budgets, and ensuring adherence to timelines and costs. This is a remote opportunity that will require occasional travel (once/quarter) and must sit in Eastern Time Zone.
REGIONAL PROGRAM MANAGER MUST HAVE SKILLS:
- 6 - 12 years of Construction-based Project Management or Program Management experience
- Mission critical, hyperscale, and/or heavy civil experience
- Project budgeting, cost management/coordination, & schedule management, experience
- Contract Management experience
- Procurement processes, due diligence, contract negotiations, submitting change orders, managing purchase orders, submitting RFI's, etc.
REGIONAL PROGRAM MANAGER NICE TO HAVE SKILLS:
- Data Center delivery experience or other mission critical construction
- Substation construction or power development delivery experience
- Exposure to land acquisition processes (negotiations, zoning, permitting, etc.)
- PMP or similar project management certification
- OSHA Certifications
- Familiarity with power purchase agreements (PPAs) or utility interconnection processes
- Electrical or Civil Engineering degree. Engineering background (civil, electrical, or mechanical)
REGIONAL PROGRAM MANAGER RESPONSBILITIES:
- Maintain quality of projects, which each can be at different stages of the construction lifecycle - including preconstruction phases.
- Monitor project performance in terms of safety, quality, cost, and schedule.
- Handle project handover, closeout, data capture, and benchmarking.
- Track project progress and communicate updates to stakeholders, including potential delays, risks, and mitigation strategies.
- Collaborate with vendors and external contractors to manage timelines, budgets, and deliverables.
- Manage scope changes to balance project flexibility with budgetary and timeline constraints.
- Drive process improvements related to infrastructure, billing tools, and operational workflows.
- Experience with capacity planning, planning data center infrastructure, or managing large scale distributed systems.
- Experience leading cross-functional process improvements and holding project leads accountable to the greater project goals.
- Provide ownership over end-to-end project life-cycle.
- Manage large capital expense portfolio.
- Collaborate and influence across multiple levels of an organization
#LI-MT1
Greenwood Village, CO
On-Site
Product Manager – HYBRID: Greenwood Village, CO
Overview:
We’re seeking a Product Manager to join an innovative Emerging Technologies team focused on building next-generation connectivity solutions. This team is driving the development of a Network-as-a-Service (NaaS) platform designed to provide developers with secure, privacy-friendly API access across wired and wireless networks.
Key Responsibilities
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Define and prioritize product requirements for new APIs and platform features.
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Collaborate with engineering, design, and cross-functional stakeholders to move products from concept to launch.
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Conduct market research and gather developer feedback to inform product decisions.
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Develop and maintain a product roadmap that aligns with business objectives and customer needs.
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Act as the primary point of contact for product-related inquiries and issue resolution.
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Analyze product performance and user feedback to identify and execute on improvements.
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Foster a culture of innovation, collaboration, and continuous improvement within the product team.
Must-Have Skills
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5–10 years of Product Management experience (8 years is the ideal range).
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Proven ability to define requirements, document processes, and translate business needs into technical deliverables.
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Experience with Jira, Confluence, and/or SharePoint.
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Strong presentation and executive reporting skills (PowerPoint proficiency required).
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Excellent written and verbal communication abilities.
Nice-to-Have Skills
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Background or experience in telecommunications, networking, or API platforms.
Ideal Candidate Profile
The ideal candidate brings a strategic lens with hands-on execution ability. You’re comfortable working in an agile, fast-paced environment with evolving requirements, not a traditional PM setting. You can adapt quickly, drive urgency, and take a proof of concept from idea to launch with limited direction.
Role Details
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Location: Greenwood Village, CO (Hybrid – 4 days onsite / 1 remote)
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Contract Length: 12–24+ months, with potential for extension
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Work Authorization: U.S. Citizen or Green Card holder only
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-CZ1
Toronto, ON
Remote
TSG - MDM Support - Senior Business Data
Analyst
Role Overview
Our client is seeking a Business/Data Analyst with a strong blend of business acumen and technical data skills to support their Master Data Management (MDM) initiative. This individual will work closely with the client’s Data Product team to establish data rules, protocols, and processes that enable a single customer view across ~70,000 global employer customers.
The role requires someone who can bridge business understanding with hands-on technical execution, ensuring that existing MDM tools and data cleansing processes are leveraged effectively. This is an execution-focused role (not product ownership), working alongside technical resources and business stakeholders to deliver actionable, high-quality data outputs.
Key Responsibilities
• Partner with OUR CLIENT Health’s Data Product team to define and implement data
rules and governance protocols that support a unified customer view.
• Work hands-on with data cleansing, standardization, and matching processes using OUR
CLIENT’s existing MDM tools.
• Execute data analysis and transformation tasks in BigQuery, Oracle, and SQL
environments.
• Collaborate with technical teams to validate outputs and ensure consistency with
business objectives.
• Manage and interpret outputs from existing MDM platforms (TBS) and prepare them for
business consumption.
• Engage confidently with stakeholders across technical and business teams, providing
clear insights and status updates.
• Support interim MDM initiatives ahead of full MDM rollout, creating a parallel data
abstraction layer to accelerate delivery.
Required Skills & Experience
• Strong data analysis and business analysis background with proven ability to work
across technical and non-technical stakeholders.
• Hands-on experience with BigQuery, Oracle, and SQL (BitQuery exposure is a plus).
• Demonstrated ability to perform data cleansing, transformation, and standardization.
• Ability to connect data quality and structure to business outcomes (customer view,
reporting accuracy, data governance).
• Strong communication and stakeholder management skills; comfortable presenting to
both executives and technical teams.
• Experience with Master Data Management (MDM) concepts preferred (hands-on MDM
experience not mandatory).
• Exposure to Unimatic or similar tools is an asset.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-PJ1
Stamford, CT
On-Site
We are seeking a skilled Project Manager to support the management of highly visible, cross-functional projects within the telecom industry. The roles requires the candidate to be onsite 4 days a week in Stamford, CT.
Project Manager Skills:
- 5–7 years of project management experience
- Proficiency with project management tools: MS Project, Visio, Excel, Word, PowerPoint
- Strong written and verbal communication skills
- Excellent interpersonal, negotiation, and leadership abilities
- Proven judgment, decision-making, and problem-solving skills
- Demonstrated ability to manage change and navigate cross-functional stakeholder groups
- Strong time management and organizational skills
- Experience in the telecommunications or media industry
- PMP or similar certification
- Familiarity with Agile and Waterfall methodologies
- Experience with executive-level reporting and stakeholder management
- Manage the full lifecycle of key projects, from initiation to delivery
- Develop detailed project plans, track milestones, and monitor progress
- Lead day-to-day operations and provide direction to project resources
- Establish and maintain effective communication with stakeholders and project teams
- Identify and mitigate risks and blockers through proactive issue resolution
- Prepare status reports, budget updates, and other relevant documentation
- Drive project outcomes while maintaining scope, cost, and quality targets
- Lead cross-functional meetings and facilitate decision-making processes
- Ensure alignment and timely escalation of critical issues
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-RA1
Austin, TX
On-Site
Contract Duration: 12 months +
Work Location: Austin, TX - Will be one week onsite and one week offsite. Could eventually be remote
Project Details:
The Global Planning, Portfolio, and Change team needs two change management consultants on large, cross-functional system/process implementations and providing change management training, tools, templates and support to our internal Project Managers. Consultants will partner with project and functional teams based in the US, EMEIA and APAC to help support the roll out of a multi-year disclosed program.
Qualifications:
- At least 5 years of Enterprise Change Management experience with a large corporation.
- Experience with change management concepts (i.e., PROSCI), tools and implementations
- Proven project management experience
- Ability to gain trust and solicit action from project partners
- Effective communication and interpersonal skills across project teams, management and internal partners
- Ability to identify and implement improvement opportunities
- Ability to work with teams from multi-cultural backgrounds, countries, and time zones
- Excellent organizational and documentation skills
Description:
Consultants will execute change management on a large, cross-functional initiative, including stakeholder analysis, change impact analysis, and communications and training plans.- Execute and deliver proprietary methodology and templates acting as a reference point for queries and information from stakeholders
- Maintain and update change management framework and templates
- Work independently while providing visibility and status reporting to project team, change management team and leadership
#LI-AM1