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Carlsbad, CA
Remote
Position Title: Business Systems Analyst
Location: Remote
Contract Duration: 6 mo. with potential to extend – rolling or converting
Interview Process: 2 rounds
Project Details:
This person will be responsible for building and maintaining Insurance Programs via our client's technology platforms and operational workflows, as well as supporting upcoming M&A activities which will require managing large system integrations. Overseeing program development, integration, overseeing the configuration of rate/quote/bind/issuance systems, and connecting business unit stakeholders across the company and leading M&A integrations.
Must-Have Skills:
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-CN1
Location: Remote
Contract Duration: 6 mo. with potential to extend – rolling or converting
Interview Process: 2 rounds
Project Details:
This person will be responsible for building and maintaining Insurance Programs via our client's technology platforms and operational workflows, as well as supporting upcoming M&A activities which will require managing large system integrations. Overseeing program development, integration, overseeing the configuration of rate/quote/bind/issuance systems, and connecting business unit stakeholders across the company and leading M&A integrations.
Must-Have Skills:
- Experience as a Business Systems Analyst managing insurance programs (5 years)
- Experience performing technical configurations and managing data
- Hands on experience with Vertafore Insurance plaforms
- Must come for an insurance background - specifically P&C Property and Casualty. General Liability will be the most helpful
- Experience working in a high paced environmen with the ability to manage 5-6 workstreams.
- Strong communication skills, and the ability to tailor a message to the right audience
Day to Day:- Hands on within the insurance platforms and programs
- Presenting to leadership
- Hands on technical work within modules, preforming system configurations
- Assisting with technical needs - working cross functionally
- Documentation
- Assigning and tracking work
- Creating schedules.
- Laying out workflows.
- Choosing the right tools and resources.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-CN1
Atlanta, Georgia
On-Site
Data Center Technician (Second Shift)
Location: Atlanta, GA (30318)
Work Schedule: Monday–Friday, 4:00 PM – 12:00 AM
Duration: 12+ month contract with potential to convert or extend
Work Type: 100% On-site
About the Role
Our client, a fast-growing software company, is seeking an experienced Data Center Technician to support the day-to-day operations of their Atlanta data center. This role is highly hands-on and will involve equipment installation, troubleshooting, documentation, and physical infrastructure support across a large-scale environment. The ideal candidate will have a strong mix of hardware skills, attention to detail, and experience using tools like SunbirdDC for asset and infrastructure tracking.
Key Responsibilities
Minimum Qualifications
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-AL3
Location: Atlanta, GA (30318)
Work Schedule: Monday–Friday, 4:00 PM – 12:00 AM
Duration: 12+ month contract with potential to convert or extend
Work Type: 100% On-site
About the Role
Our client, a fast-growing software company, is seeking an experienced Data Center Technician to support the day-to-day operations of their Atlanta data center. This role is highly hands-on and will involve equipment installation, troubleshooting, documentation, and physical infrastructure support across a large-scale environment. The ideal candidate will have a strong mix of hardware skills, attention to detail, and experience using tools like SunbirdDC for asset and infrastructure tracking.
Key Responsibilities
- Install and configure equipment including servers, switches, storage, racks, PDUs, and structured cabling
- Monitor infrastructure performance and proactively prevent service degradation
- Troubleshoot hardware and physical connectivity issues; escalate as needed
- Partner with operations teams for break-fix resolution and preventative maintenance
- Coordinate with remote hands support across other data center locations
- Maintain accurate documentation of the data center environment and updates using SunbirdDC
- Set and uphold operational standards and best practices for data center hygiene and organization
- Perform asset tracking and inventory management (installed and spare equipment)
- Handle all shipping, receiving, and RMA logistics
- Maintain a clean, organized, and safe working environment
- Update tickets and assigned tasks in a timely manner using internal tracking tools
- Follow formal change management processes
- Participate in scheduled off-hours maintenance windows
- Provide 24x7 support coverage as required
Minimum Qualifications
- 2+ years of hands-on experience with data center equipment and infrastructure (servers, storage, network, racks, PDUs, cabling, etc.)
- Experience with SunbirdDC or similar data center infrastructure management (DCIM) tools
- Strong understanding of cooling, power, and space resource planning
- Comfortable performing hardware replacement, cabling, and installation tasks
- Familiarity with Linux/Unix system administration, networking, and SAN connectivity
- Experience coordinating with vendors for quotes, purchases, RMAs, and support
- Proficient with Excel for asset tracking, data manipulation, and reporting
- Experience in shipping/receiving, inventory control, and logistical tracking
- Ability to troubleshoot and resolve hardware issues independently
- Comfortable lifting up to 50 lbs and working in physically active environments
- Scripting experience (e.g., Bash, Python) is a plus
- Prior experience supporting 24x7 production environments
- Bachelor’s degree in Computer Science or related field, or equivalent hands-on experience
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-AL3
DC, DC
On-Site
Senior Discovery Paralegal
TSG Federal is seeking experienced Paralegals to support the FBI in Washington, DC. The government contract runs through 2029 with intend to continue extending. There are also clear paths to promotion!
Program Mission: Work to improve the discovery and document production process for the FBI, within the Litigation Branch, Discovery Management Section (DMS), and in partnership with IT Branch professional staff and business process engineering staff.
#LI-HM1
TSG Federal is seeking experienced Paralegals to support the FBI in Washington, DC. The government contract runs through 2029 with intend to continue extending. There are also clear paths to promotion!
Program Mission: Work to improve the discovery and document production process for the FBI, within the Litigation Branch, Discovery Management Section (DMS), and in partnership with IT Branch professional staff and business process engineering staff.
Minimum LCAT Requirements –
- Education/Certifications: Paralegal Certificate or AA in Paralegal Studies
- Years of Experience: 5+
- Clearance: Top Secret, in DISS
Day to day responsibilities:
- Shall analyze and interpret requests from customers
- Shall research, locate, and gather material responsive to DMS requests including conducting outreach and informal interviews to respond to document requests and interrogatories
- Shall assist in preparation declarations
- Shall conduct responsiveness reviews of both ESI and paper materials
- Shall conduct legal privilege reviews using Symantec Clearwell, Adobe Pro with Redax, or other document review platforms provided by the FBI
- Shall analyze documents and proficiently apply deletion codes to diverse types of privileged information
- Shall support effective teams to foster teamwork and planning and decision making
#LI-HM1
Stamford, CT
On-Site
Position Overview
We are seeking a strategic and results-driven Senior Business Analyst to support critical initiatives within our Customer Operations function. This role will serve as a key liaison between business stakeholders and technical teams, ensuring alignment between strategic goals and implementation outcomes. The successful candidate will be responsible for documenting, validating, and refining business requirements and experience flows, with a strong focus on delivering clear and compelling materials to executive leadership.
Key Responsibilities
Must-Have Skills & Experience
Nice-to-Have
Responsibilities
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-WV1
We are seeking a strategic and results-driven Senior Business Analyst to support critical initiatives within our Customer Operations function. This role will serve as a key liaison between business stakeholders and technical teams, ensuring alignment between strategic goals and implementation outcomes. The successful candidate will be responsible for documenting, validating, and refining business requirements and experience flows, with a strong focus on delivering clear and compelling materials to executive leadership.
Key Responsibilities
- Act as the first line of review and validation for business requirements before escalation to senior leadership.
- Develop and finalize Business Requirements Documents (BRDs) and detailed customer experience workflows.
- Facilitate cross-functional collaboration and discussions to gather, clarify, and refine business needs.
- Prepare presentation materials and lead pre-meetings with leadership to ensure alignment and readiness for executive discussions.
- Deliver executive-level storytelling through polished presentations (PowerPoint) and business documents (Word).
- Partner with product owners and other business leaders to align customer experience strategies with technical solutions.
- Support decision-making processes by connecting business objectives with user and operational impact.
Must-Have Skills & Experience
- 7–9 years of experience in a Business Analyst role, preferably with a focus on customer experience or business strategy.
- Proven track record of facilitating meetings, driving alignment, and leading cross-functional collaboration.
- Ability to think both strategically and analytically, and to translate complex requirements into actionable insights.
- Strong interpersonal and communication skills with demonstrated ability to interact with senior stakeholders.
- High proficiency in PowerPoint and Word, with an emphasis on storytelling and visual communication.
Nice-to-Have
- Experience working within the telecommunications industry.
Responsibilities
- 70% – Drafting and finalizing BRDs, creating experience flows, preparing materials, and leading internal pre-meetings.
- 30% – Facilitating collaborative sessions across functional teams and stakeholders.
- Serve as the first line of review and validation for business requirements before escalation to senior leadership.
- Draft and finalize Business Requirements Documents (BRDs) and experience workflows.
- Collaborate with cross-functional teams to facilitate discussions, clarify business needs, and translate them into clear documentation.
- Prepare for and lead pre-meetings ahead of executive sessions.
- Ensure executive-level storytelling through polished presentations (PowerPoint) and documents (Word).
- Partner with leadership to align business strategies with customer experience flows.
- Work closely with product owners to refine requirements and avoid misalignment between business expectations and technical output.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-WV1
DC, DC
On-Site
Position Title: Litigation Technologist/Advisor
Start Date: ASAP
Location: Washington, DC
Program Mission: Work to improve the discovery and document production process for the FBI, within the Litigation Branch, Discovery Management Section (DMS), and in partnership with IT Branch professional staff and business process engineering staff.
Contract Ultimate Expiration Date: 06/29/29
LCAT Job Title: Litigation Technologist, Senior
Minimum LCAT Requirements –
- Certifications: n/a
- Years of Experience: 5+
- Clearance: Top Secret
Must Haves:
- Minimum of 5 years of experience with data collection, use of technology to facilitate discovery, management or training of discovery teams and familiarity with litigation practices
- Experience maintaining case-related documents in litigation support and document management databases.
- Experience organizing and overseeing document collections, uploads, processing, and productions.
- Technical ability to validate collection sets for accuracy and gaps.
- Expert technical user of eDiscovery tools.
- Demonstrated experience in beta testing eDiscovery tools, applications, and/or upgrades prior to release.
- Ability to advise and develop documentation on technical best practices in eDiscovery.
- Demonstrated strong oral and written communication skills, particularly in translating legal requirements into technical requirements and to provide end-user training to non-technical users.
- Experience creating standard operating procedures and/or best practices of technical applications for end users.
- Demonstrated successful coordination with IT partners in analysis of discovery tools and practices.
- Demonstrated ability to work as part of a team and manage complex relationships with all stakeholders.
Preferred:
- Law Degree (JD), current or prior Bar admission
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-HM1
DC, DC
On-Site
Ediscovery Technical Advisor
TSG Federal is seeking individuals with a strong background in ediscovery to support the FBI in Washington, DC. The government contract runs through 2029 with intend to continue extending. There are also clear paths to promotion!
Minimum LCAT Requirements –
- Years of Experience: 5+
- Clearance: Top Secret, in DISS
- Experience with technology and data collection to facilitate criminal, civil, and/or FOIA discovery
- Experience using eDiscovery software to perform collection of ESI
Day to day responsibilities:
- Provide expertise in identifying, preserving, collecting, processing, and producing ESI in support of civil litigation, select FOIA requests, Congressional and other external inquiries;
- Provide expertise specifically in criminal discovery support to include identifying, preserving, collecting, processing, and producing ESI;
#LI-GN1