Find Your Next Role

Sr. Business Analyst
Length: 12+ month contract
Location: Charlotte, NC (4 days per week on site; 1 day per week remote)

We are seeking a highly skilled and experienced Senior Business Analyst to join the Customer Operations Business Team. This role will serve as a strategic liaison between Channel Owners, Journey Owners, IT teams, and vendors to define and design enhanced customer service experiences. The ideal candidate will have a deep understanding of customer operations and IT systems and work independently with minimal supervision to align business needs with technology solutions.

Sr. Business Analyst Requirements:

• 10+ years of experience in business analysis/systems analysis
• Strong analytical, problem-solving, and organizational skills with attention to detail
• Ability to manage multiple priorities, meet deadlines, and perform under pressure
• Proven leadership skills and ability to work independently
• Excellent communication skills – both verbal and written
• Skilled in using Microsoft Office tools, including Word, Excel, and Visio

Sr. Business Analyst Responsibilities:

• Actively support initiatives to simplify and improve the overall customer experience.
• Analyze current business operations to identify strengths, weaknesses, and opportunities for automation.
• Elicit, document, and manage complex business requirements and process flows.
• Facilitate clear communication between business units and IT to ensure solution alignment with strategic goals.
• Drive alignment and commitment from all stakeholders through negotiation and collaboration.
• Partner with business teams to integrate technology solutions into broader business strategies.
• Support project execution by updating project plans and collaborating with Project Managers.
• Conduct cost-benefit and data analysis to evaluate the feasibility and efficiency of solutions.
• Work closely with reporting teams to support report analysis, triage issues, and validate accuracy of next best actions.
• Develop and execute test plans for functional and user acceptance testing (UAT).
• Perform additional duties as required in a fast-paced and dynamic environment.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-ES1

TECHNICAL PRODUCT MANAGER
The Select Group is currently hiring for a Technical Product Manager to join as a resource for one of our clients within the Telecommunication industry that will a hybrid schedule in Basking Ridge, NJ. This Product Manager will assist with developing/deploying new products and services to this clients business customers focused on expanding beyond its industry-leading wireless cell service. This team is within the Business Devices department responsible for new product development, certification, and lifecycle management of device OEMs who integrate and commercialize new eSIM features for business-to-business markets. If this is something you are a fit for and interested in, please apply today!

TECHNICAL PRODUCT MANAGER REQUIREMENTS: 

• Must possess previous professional experience working on projects related to Wireless Device Technologies - specifically SIM & eSIM (Digital SIM cards to wireless networking device/technologies or mobile devices/technologies)
• Possessing at least 3 Years professional experience as a Technical Product Manager, Product Manager, or Product Analyst
• Expertise launching multiple products, OEM devices, or physical mobile devices ideally within an enterprise environment
• Must be comfortable during a lifecycle process execution, development, and deployment of products and new technologies
• Experienced with identifying and delivering creative opportunities to achieve business organization goals
• Strong ability to collaborate with stakeholder and cross-functional teams to identify true requirements and product roadmaps, as well as to identify roadblocks and realistic timelines of deployments
• Ideally possessing previous Telecommunication industry experience of strong industry knowledge

TECHNICAL PRODUCT MANAGER RESPONSIBILITIES:

• Define product requirements for connected devices to meet business and technical needs
• Collaborate with OEMs and third-party partners to ensure successful integration and commercialization of new eSIM features for B2B markets
• Conduct post-launch analysis to identify optimization areas, system updates, or additional feature releases for eSIM Number Transfer process
• Implement a streamlined onboarding and development process for new devices and features, including technical testing with partners (OEMs)
• Coordinate feature request handling and stakeholder feedback incorporation to improve the development process and product quality
• Communicate product development milestones, service feature updates, and project timelines to internal teams and external stakeholders

Job Title: Supply Chain Business Data Analyst
Location: Cupertino, CA (Hybrid – Tuesday to Thursday Onsite)
Duration: 12+ months

OVERVIEW:
We are seeking a Supply Chain Business Data Analyst to join a global supply chain operations team. This role focuses heavily on data validation, SQL and Excel-based analysis, and vendor component quote management. The ideal candidate will be highly detail-oriented, technically strong with data, and experienced working in supply chain or manufacturing environments.

MUST-HAVE SKILLS:

• Advanced SQL skills: ability to query, validate, and analyze large datasets.
• Advanced Excel proficiency: pivot tables, VLOOKUP, advanced formulas, etc.
• Experience working with Tableau or other BI tools.
• Experience navigating large enterprise databases (preferably Snowflake).
• Experience with ERP system implementations or upgrades, ideally SAP S/4HANA.
• Familiarity with UAT and functional testing in system rollouts.
• Strong understanding of Costed Bills of Materials (BOMs) and cost structures.
• Excellent written and verbal communication skills for presenting findings to leadership.
• Strong presentation skills; Keynote experience preferred.

RESPONSIBILITIES:

• Validate vendor component quote data monthly to ensure competitive pricing across the business.
• Cross-reference and compare vendor quotes with internal pricing records; identify discrepancies and resolve issues with vendors.
• Publish validated pricing and cost records into internal systems (e.g., SAP) and compile reports for leadership and stakeholders.
• Analyze, synthesize, and interpret large datasets using SQL and Excel to help drive decision-making.
• Manage ad-hoc data aggregation and reporting requests related to inventory, costs, and BOMs.
• Support UAT and functional testing related to a SAP S/4HANA implementation; assist in migrating and validating supply chain data.
• Drive process improvement initiatives across the pricing validation workflow and implement those improvements cross-functionally.
• Partner with global teams on supply chain cost strategy and vendor alignment.

NICE-TO-HAVE SKILLS:

• Exposure to working with manufacturing vendors in Asia.

WHY JOIN?

• Collaborate with a global technology leader in a high-impact supply chain analytics role.
• Work cross-functionally with teams in procurement, finance, and manufacturing operations.
• Gain visibility into supply chain pricing strategies and help drive operational improvements.

  
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.