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Raleigh, North Carolina
Remote
Senior Director, Information Technology & Digital Enablement – TSG Corporate – Remote
Company Overview:
The Select Group (TSG) is a privately held technology consulting firm headquartered in Raleigh, North Carolina. Since 1999, we’ve been at the forefront of delivering end-to-end consulting services to clients across diverse industries throughout the U.S. and Canada. We help clients solve their toughest challenges, inspire digital innovation and drive meaningful results.
We are committed to supporting various client needs, helping them to address ever-evolving trends across various industries. Our service areas—Cloud & Infrastructure, Cybersecurity, Data & AI, Digital Transformation, Learning & Development, and Project Management & Agile—are designed to create long-term success by aligning with your business goals and advancing to meet future demands.
Key Differentiators:
- Industry Expertise: TSG's team possesses deep industry knowledge and experience across a wide range of sectors, including Communications, Consumer & Industrials, Energy & Utilities Federal, Financial Services, Healthcare and Technology. This expertise allows TSG to understand the unique challenges and opportunities within each industry and deliver tailored solutions that address specific client needs.
- Quality and Compliance: TSG is committed to maintaining the highest standards of quality and compliance in all aspects of its operations.
- Client-Centric Approach: At the heart of TSG's business philosophy is a commitment to client satisfaction. The company takes a collaborative approach to client engagement, working closely with clients to understand their goals, challenges, and priorities, and delivering customized solutions that exceed expectations.
- Innovation and Adaptability: TSG prides itself on its ability to innovate and adapt to changing market dynamics and client needs. The company continuously invests in technology, processes, and people development to stay ahead of industry trends and deliver cutting-edge solutions that drive value for clients.
Key Responsibilities:
The Sr. Leader of Information Technology & Digital Enablement oversees TSG’s IT organization and ensures the reliability, security, and scalability of the systems that power the business. This leader will modernize core IT operations while bringing forward a practical, AI-aware perspective that strengthens TSG’s internal capabilities and complements enterprise-level initiatives led by leadership.
This role will partner closely with leadership to support TSG’s ongoing modernization efforts and based off past experience, contribute technical expertise, operational perspective, and data-driven insight. They will help evaluate the business and implement new tools, automation, and AI capabilities as part of a collaborative effort to improve productivity, enhance decision-making, and elevate the employee experience.
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IT Strategy & Leadership
- Provide strategic leadership for all IT functions including Applications, Infrastructure, and BI.
- Build and execute an IT roadmap aligned with enterprise strategy, ensuring operational excellence and the capacity to scale.
- Strengthening governance, cybersecurity, system reliability, and IT operational processes.
- Manage IT budgeting, spend optimization, and vendor relationships.
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Operational Excellence
- Ensure stable, secure, high-performing systems and infrastructure.
- Oversee core enterprise platforms and integrations, enabling seamless workflows across departments.
- Partner with business leaders to prioritize enhancements and maintain alignment with company needs.
- Implement disciplined processes for project delivery, change control, data governance, and incident management.
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Create AI-Ready, Modern IT Environment
- Evaluate tools, systems, and platform improvements that enable automation, AI capabilities, and data-driven decision-making.
- Support the senior team’s modernization strategy by providing technical insights, feasibility analysis, and implementation expertise.
- Introduce internal enhancements (e.g., workflow automation, knowledge management tools, enhanced data access) that improve productivity.
- Strengthen the data foundation needed for analytics, forecasting, service metrics, and future AI initiatives.
- Contribute to the development of responsible-use guidelines and AI governance frameworks.
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Strategic Partnership & Business Enablement
- Collaborate with leaders across the organization and align IT priorities to improve workflow efficiency and enable better use of data.
- Serve as a thought partner in internal modernization efforts, helping translate strategy into technical execution.
- Provide ongoing insights into emerging technologies and their practical application within TSG.
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Team Development & Leadership
- Lead and grow a high-performing team across Applications, Infrastructure, and BI.
- Establish clear goals and expectations aligned with the larger company strategy.
- Build a culture of continuous improvement, operational excellence, and proactive collaboration.
Key Qualifications:
- 12+ years of progressive IT leadership, including managing multi-disciplinary teams.
- Experience securing and modernizing IT environments, systems, and data foundations in a growth-focused company.
- Strong understanding of data platforms, cloud architecture, security, automation & enterprise applications,
- Familiarity with AI concepts, responsible AI use, and practical applications that improve business workflows.
- Proven ability to collaborate with senior executives and translate business priorities into technology execution.
- Experience in professional services or technology consulting environments is preferred.
- Bachelor’s degree required
- Security, Data or AI certifications preferred
Leadership Competencies
- Collaborative Leadership: Works effectively with executives and stakeholders across the business.
- Strategic Business Leadership: Sees the bigger picture and aligns IT direction with enterprise goals.
- Operational Excellence Mindset: Ensures stability, security, and performance of all systems.
- Innovation Mindset: Identifies practical opportunities to improve processes through automation and modern tools.
- Communication & Influence: Builds trust and alignment through clear, solution-oriented communication.
- Execution & Delivery: Demonstrates strong follow-through and accountability.
Our Culture:
At TSG, our culture is grounded in taking care of one another. Through our CSR program focused on the wellbeing of our people, we foster a high-performing environment. We remain committed to shaping a more inclusive future for our company and the communities we serve. By prioritizing wellbeing, growth, and inclusivity, we build a foundation of trust, innovation, and shared success—one that multiplies the achievements of our employees, our clients, and our business.
Equal Opportunity Employer:
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact hr@selectgroup.com for assistance.
For California Applicants, please visit the following website to view our CCPA Notice - https://www.selectgroup.com/ccpa-notice/
Connect with us:
- See our culture in action on LinkedIn and Instagram
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
| #LI-LW1 |
Cupertino, California
Remote
Carrier Product Manager
Location: Remote
Duration: 18+ month contract
Employment Type: W2 Only (No C2C or sponsorship)
Overview
Our client is seeking an experienced Product Manager to support customer-facing experiences within their online store and mobile app. This role focuses on developing, launching, and optimizing integrated mobile carrier offers—ensuring customers have a clear, intuitive experience when interacting with carrier plans, promotions, and trade-in opportunities.
You will work cross-functionally with Engineering, Design, Carrier partners, Legal, and other key teams to define requirements, improve user journeys, and deliver polished, high-quality digital experiences.
Responsibilities
- Lead the creation of product requirements, including PRDs, BRDs, customer experience documentation, user journeys, and carrier-specific requirements.
- Partner closely with Engineering and Design teams to gather feedback, validate feasibility, and refine product direction.
- Support front-end product design efforts by providing clear guidance on customer experience, UI behavior, and content needs.
- Collaborate with cross-functional stakeholders including Copywriting, Carrier/Client teams, Legal, Merchandising, Privacy, SEO, and Accessibility.
- Participate in testing and validation of new features and carrier integrations.
- Provide clear and consistent updates and launch readiness communication to internal teams.
- Evaluate multiple solution paths, weigh pros and cons, and recommend the best approach based on customer experience and business objectives.
- Manage ambiguity effectively and help align teams on strategy, scope, and timelines.
Required Qualifications
- Experience working with mobile carriers (e.g., AT&T, Verizon, T-Mobile)
- 7+ years of Product Management experience within a large, enterprise environment.
- Proven experience writing PRDs, BRDs, functional specs, and detailed user journeys.
- Strong background in building customer-facing eCommerce products and capabilities.
- Sharp sense of UI/UX, interaction design, and customer experience best practices.
- Excellent written and verbal communication skills, with the ability to present to leadership.
- Demonstrated success working with cross-functional teams across Engineering, Design, Legal, Content, and Marketing.
- Analytical thinker with the ability to dissect complex problems and drive clarity.
- Strong attention to detail and the ability to deliver polished customer experiences.
Preferred Qualifications
- Familiarity with Keynote.
- Experience supporting products with heavy front-end design or UI/UX components.
Education
- Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
- Equivalent professional experience considered in lieu of a degree.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-AL3
South San Francisco, California
On-Site
Bioinformatics Engineer
The Select Group is looking for a Bioinformatics Engineer to join the team at one of our top life sciences clients. The team works with next gen sequencing and diagnostic instruments that help detect lung cancer and reproductive diseases. This person will be working on the bioinformatics pipeline, and will be testing existing and new features on the next gen sequencing applications/platforms.
- Bachelors Degree and 5+ years of work experience OR
- Masters Degree and 3+ years of experience OR
- PhD and 2+ years of experience
- Degree in Bioinformatics, Chemistry, Biology, Biochemistry, Computational Science, + others in the science field
- 3 years of coding experience and proficiency with at least 1 language (preference on Python)
- Familiarity and experience with Linux command lines
- Prior experience with next gen sequencing
- Soft skills: detail oriented, team player, flexible, able to work in fast paced environments
- Analyze the requirements for data analysis pipelines and visualizations to support various applications (Oncology, Reproseq, Immuno-oncology, CarrierSeq etc) and translate them to software specifications.
- Help software development team to understand and design the complex Informatics and Data Visualization features. Work closely with developers to implement software features
- Write and execute test protocols to validate the features and data analysis pipelines
- Troubleshooting the data analysis pipeline and software issues.
- Check the correctness of output Compare output data with other equivalent systems
- Perform system performance profiling
- Perform test automation with Python and Java
- Prepare FDA submission documentation when needed
- Collaborate with cross functional team
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-JD6
Santa Clara, California
On-Site
Start Date: ASAP
Location: Santa Clara, CA – Hybrid (3 days onsite)
Duration: 6+ months, long-term with strong conversion potential
Role Overview
The NPI Operations Manager drives hardware product development from early prototypes through release to manufacturing. About 75% of the role is NPI development and 25% is manufacturing support. Heavy cross-functional work with engineering, manufacturing, and supplier partners.
Ideal Background
- Mechanical Engineer who moved into Program/NPI Operations
- 3–5 years of program management specific to hardware
- Strong experience with PCB design/manufacturing and system-level networking hardware
- Experience in companies like: Cisco, Juniper, HPE, Brocade, EMC, Jabil, Sanmina, Flex
Thermal engineering, liquid cooling, mechanical product design, rack-mounted systems.
Tools are flexible (Office, Google Suite, Smartsheet, MS Project).
Must-Have Skills
- 3+ years managing hardware programs
- Strong NPI experience; multiple NPI cycles completed
- PCB manufacturing/program experience
- Routing/switching/networking hardware (system-level)
- Scheduling, prototype planning, and build oversight
- Executive-level communication and status reporting
- Experience managing internal (EE/ME teams) + external (CMs) stakeholders
- Familiarity with Agile project practices
- Mechanical Engineering degree or similar technical background
Day-to-Day Breakdown
- 50% – Work with hardware engineering on schedules, prototypes, milestones, and build tracking
- 25% – Internal meetings and executive reporting
- 25% – Work with contract manufacturers; align on build readiness and schedule adherence
Core Responsibilities
- Lead cross-functional teams (HW, SW, Diagnostics, Manufacturing, PM, Customer Support)
- Build and drive the master program schedule
- Oversee prototype builds and ensure alignment across engineering and CMs
- Monitor cost, schedule, and readiness across lifecycle phases
- Identify and resolve cross-functional issues; escalate where needed
- Predict downstream impact of delays/quality issues and build contingency plans
- Support continuous improvement of product development processes
Arista Networks – NPI Operations Manager
Start Date: ASAP
Location: Santa Clara, CA – Hybrid (3 days onsite)
Duration: 6+ months, long-term with strong conversion potential
Role Overview
The NPI Operations Manager drives hardware product development from early prototypes through release to manufacturing. About 75% of the role is NPI development and 25% is manufacturing support. Heavy cross-functional work with engineering, manufacturing, and supplier partners.
Ideal Background
- Mechanical Engineer who moved into Program/NPI Operations
- 3–5 years of program management specific to hardware
- Strong experience with PCB design/manufacturing and system-level networking hardware
- Experience in companies like: Cisco, Juniper, HPE, Brocade, EMC, Jabil, Sanmina, Flex
Thermal engineering, liquid cooling, mechanical product design, rack-mounted systems.
Tools are flexible (Office, Google Suite, Smartsheet, MS Project).
Must-Have Skills
- 3+ years managing hardware programs
- Strong NPI experience; multiple NPI cycles completed
- PCB manufacturing/program experience
- Routing/switching/networking hardware (system-level)
- Scheduling, prototype planning, and build oversight
- Executive-level communication and status reporting
- Experience managing internal (EE/ME teams) + external (CMs) stakeholders
- Familiarity with Agile project practices
- Mechanical Engineering degree or similar technical background
Day-to-Day Breakdown
- 50% – Work with hardware engineering on schedules, prototypes, milestones, and build tracking
- 25% – Internal meetings and executive reporting
- 25% – Work with contract manufacturers; align on build readiness and schedule adherence
Core Responsibilities
- Lead cross-functional teams (HW, SW, Diagnostics, Manufacturing, PM, Customer Support)
- Build and drive the master program schedule
- Oversee prototype builds and ensure alignment across engineering and CMs
- Monitor cost, schedule, and readiness across lifecycle phases
- Identify and resolve cross-functional issues; escalate where needed
- Predict downstream impact of delays/quality issues and build contingency plans
- Support continuous improvement of product development processes
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-AM1
Morrisville, North Carolina
Remote
EPIC WILLOW PHARMACIST/ANALYST | REMOTE (EST)
The Select Group is seeking an experienced Epic Willow Pharmacist/Analyst to support one of our leading healthcare partners. In this role, you will play a critical part in the successful integration of BD Alaris pumps with Epic Willow Inpatient, helping streamline medication workflows, enhance patient safety, and optimize infusion documentation. You’ll collaborate with cross-functional teams, leverage your clinical pharmacy expertise, and contribute to ongoing system improvement initiatives.
EPIC WILLOW PHARMACIST/ANALYST REQUIREMENTS
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5+ years of Epic Willow experience
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Epic Willow certification
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Hands-on experience with BD Alaris pump integrations
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Ability to provide effective knowledge transfer to internal team members
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Strong teamwork, communication, and documentation skills
EPIC WILLOW PHARMACIST/ANALYST RESPONSIBILITIES
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Partner with clinical, pharmacy, and technical teams to design and configure the integration between BD Alaris pumps and the Epic Willow Inpatient module.
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Configure Epic Willow Inpatient to support the Alaris interface, including dosing parameters, infusion protocols, and device management workflows.
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Conduct unit, integration, and user acceptance testing (UAT) to validate accurate data transmission, medication infusion documentation, and real-time synchronization of pump settings.
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Troubleshoot and resolve issues or discrepancies identified during testing and validation.
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Support implementation activities and provide go-live assistance to ensure a seamless transition for end users.
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Deliver both on-site and remote support post-go-live, addressing challenges and ensuring effective adoption of the new workflows.
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Collaborate with IT and clinical informatics teams to identify and implement future system optimizations based on feedback and evolving standards.
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Assist in day-to-day system support and ongoing optimization efforts, maintaining a high level of customer service and responsiveness.
WHAT YOU'LL CONTRIBUTE
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Improve medication safety and workflow efficiency through reliable device integration and optimized clinical processes.
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Act as a clinical and technical bridge, ensuring pharmacy and nursing teams receive accurate guidance and well-structured documentation.
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Strengthen the organization’s readiness and long-term success through thoughtful configuration, testing, training, and knowledge transfer.
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Help enhance the overall EHR ecosystem by contributing to continuous improvement initiatives that directly impact patient care quality.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-MD5
Morrisville, North Carolina
Remote
EPIC CLINDOC ANALYST | REMOTE (EST)
The Select Group is seeking a highly skilled Epic ClinDoc Analyst with deep experience in BD Alaris integration to support a variety of strategic initiatives. In this role, you will partner closely with clinical, technical, and operational stakeholders to drive successful implementations, optimize workflows, and resolve complex issues. This is an opportunity to play a key role in advancing clinical documentation capabilities, enhancing patient safety, and improving data accuracy across the organization.
EPIC CLINDOC ANALYST REQUIREMENTS
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5+ years of Epic ClinDoc experience
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Epic ClinDoc certification
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Proven experience leading projects and system implementations
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Demonstrated ability to conduct effective knowledge transfer to internal teams
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Strong teamwork, communication, and documentation skills
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Hands-on experience with BD Alaris pumps
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Bonus: Experience with Epic Orders, Bugsy, ASAP, or Stork
EPIC CLINDOC ANALYST RESPONSIBILITIES
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Design and configure the integration between BD Alaris pumps and the Epic ClinDoc module to ensure accurate and seamless data exchange.
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Support the implementation of workflows that capture infusion pump data (e.g., start time, dosage, rate, completion) directly within Epic ClinDoc.
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Collaborate with nursing, pharmacy, biomedical engineering, and technical teams to identify, refine, and optimize workflows that support the integration.
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Build and customize documentation templates, flowsheets, and clinical decision support tools within Epic ClinDoc to support automated data flow from Alaris pumps.
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Conduct unit, integration, and user acceptance testing (UAT) to ensure reliable data exchange, documentation accuracy, and appropriate alerting.
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Provide both on-site and remote support during go-live and post-implementation phases, addressing issues and ensuring a smooth transition.
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Partner with IT and clinical teams to troubleshoot and resolve system issues, ensuring optimal performance and user experience.
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Contribute to ongoing system maintenance and optimization efforts while maintaining a strong customer-service mindset and timely responsiveness.
WHAT YOU'LL CONTRIBUTE
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Drive improvements that enhance clinical documentation accuracy and workflow efficiency.
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Serve as a trusted technical and clinical liaison, helping teams adopt best practices and leverage new capabilities.
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Strengthen organizational readiness through clear communication, effective training, and thorough documentation.
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Play a key role in ensuring safe, reliable integration of critical clinical systems that directly impact patient care.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-MD5