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Position Overview
We are seeking a strategic and results-driven Senior Business Analyst to support critical initiatives within our Customer Operations function. This role will serve as a key liaison between business stakeholders and technical teams, ensuring alignment between strategic goals and implementation outcomes. The successful candidate will be responsible for documenting, validating, and refining business requirements and experience flows, with a strong focus on delivering clear and compelling materials to executive leadership.

Key Responsibilities

• Act as the first line of review and validation for business requirements before escalation to senior leadership.
• Develop and finalize Business Requirements Documents (BRDs) and detailed customer experience workflows.
• Facilitate cross-functional collaboration and discussions to gather, clarify, and refine business needs.
• Prepare presentation materials and lead pre-meetings with leadership to ensure alignment and readiness for executive discussions.
• Deliver executive-level storytelling through polished presentations (PowerPoint) and business documents (Word).
• Partner with product owners and other business leaders to align customer experience strategies with technical solutions.
• Support decision-making processes by connecting business objectives with user and operational impact.

Must-Have Skills & Experience

• 7–9 years of experience in a Business Analyst role, preferably with a focus on customer experience or business strategy.
• Proven track record of facilitating meetings, driving alignment, and leading cross-functional collaboration.
• Ability to think both strategically and analytically, and to translate complex requirements into actionable insights.
• Strong interpersonal and communication skills with demonstrated ability to interact with senior stakeholders.
• High proficiency in PowerPoint and Word, with an emphasis on storytelling and visual communication.

Nice-to-Have

• Experience working within the telecommunications industry.

Responsibilities

• 70% – Drafting and finalizing BRDs, creating experience flows, preparing materials, and leading internal pre-meetings.
• 30% – Facilitating collaborative sessions across functional teams and stakeholders.
• Serve as the first line of review and validation for business requirements before escalation to senior leadership.
• Draft and finalize Business Requirements Documents (BRDs) and experience workflows.
• Collaborate with cross-functional teams to facilitate discussions, clarify business needs, and translate them into clear documentation.
• Prepare for and lead pre-meetings ahead of executive sessions.
• Ensure executive-level storytelling through polished presentations (PowerPoint) and documents (Word).
• Partner with leadership to align business strategies with customer experience flows.
• Work closely with product owners to refine requirements and avoid misalignment between business expectations and technical output.

Data Center Technician (Second Shift)

Location: Atlanta, GA (30318)
Work Schedule: Monday–Friday, 4:00 PM – 12:00 AM
Duration: 12+ month contract with potential to convert or extend
Work Type: 100% On-site

About the Role
Our client, a fast-growing software company, is seeking an experienced Data Center Technician to support the day-to-day operations of their Atlanta data center. This role is highly hands-on and will involve equipment installation, troubleshooting, documentation, and physical infrastructure support across a large-scale environment. The ideal candidate will have a strong mix of hardware skills, attention to detail, and experience using tools like SunbirdDC for asset and infrastructure tracking.

Key Responsibilities

• Install and configure equipment including servers, switches, storage, racks, PDUs, and structured cabling
• Monitor infrastructure performance and proactively prevent service degradation
• Troubleshoot hardware and physical connectivity issues; escalate as needed
• Partner with operations teams for break-fix resolution and preventative maintenance
• Coordinate with remote hands support across other data center locations
• Maintain accurate documentation of the data center environment and updates using SunbirdDC
• Set and uphold operational standards and best practices for data center hygiene and organization
• Perform asset tracking and inventory management (installed and spare equipment)
• Handle all shipping, receiving, and RMA logistics
• Maintain a clean, organized, and safe working environment
• Update tickets and assigned tasks in a timely manner using internal tracking tools
• Follow formal change management processes
• Participate in scheduled off-hours maintenance windows
• Provide 24x7 support coverage as required

Minimum Qualifications

• 2+ years of hands-on experience with data center equipment and infrastructure (servers, storage, network, racks, PDUs, cabling, etc.)
• Experience with SunbirdDC or similar data center infrastructure management (DCIM) tools
• Strong understanding of cooling, power, and space resource planning
• Comfortable performing hardware replacement, cabling, and installation tasks
• Familiarity with Linux/Unix system administration, networking, and SAN connectivity
• Experience coordinating with vendors for quotes, purchases, RMAs, and support
• Proficient with Excel for asset tracking, data manipulation, and reporting
• Experience in shipping/receiving, inventory control, and logistical tracking
• Ability to troubleshoot and resolve hardware issues independently
• Comfortable lifting up to 50 lbs and working in physically active environments
• Scripting experience (e.g., Bash, Python) is a plus
• Prior experience supporting 24x7 production environments
• Bachelor’s degree in Computer Science or related field, or equivalent hands-on experience

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-AL3

IT CLASSROOM ASSISTANT | Lake Norman, NC
The Select Group is looking for a talented IT Classroom Assistant to support the preparation for an upcoming GoLive of the new Lake Norman Hospital. This role will support adult learners as they learn Epic’s EMR. This person will help individuals from all backgrounds and varying technological proficiency levels in the classroom while they complete their mandatory EMR training. The consultant will train end users in accessing their computer workstations in the classroom/lab, log into their computers, log into an Epic training environment, as well as participate in a Zoom meeting with the online instructor to complete training.  This will be onsite assistance. 

IT CLASSROOM ASSISTANT RESPONSIBILITIES

• Provide one-on-one and small-group assistance with computer tasks (e.g., Epic training environment access, joining Zoom meetings for training, accessing the Learning Management System to complete end-of-class quizzes).
• Help instructors set up hardware, software, and training materials before each session.
• Support learners during training by helping learners communicate with the remote instructors.
• Assist with troubleshooting basic tech issues during class.
• Turn in Service Now tickets for technical issues that cannot be immediately resolved.
• Track attendance, organize digital handouts, and maintain training resources.
• Create a welcoming and inclusive classroom space for adult learners.

IT CLASSROOM ASSISTANT REQUIREMENTS

• Familiarity with common computer applications (Microsoft Office, email platforms, browsers, etc.).
• Comfort working with adults from a variety of educational and cultural backgrounds.
• Excellent communication skills with a focus on patience and clarity.
• Ability to multitask and support learners at different levels simultaneously.
• Ability to work independently and within a team in a high-pressure environment
• Flexibility and adaptability in a fast-paced setting

Education Requirements:

• Associates degree in IT or Bachelor’s degree in a related field or 1+ years of equivalent technical or call center experience

Remote Info: This position is onsite in Lake Norman.  Drug Test and Background check required.  Flu vaccination required during flu season

Position Schedule: Flexible to training schedule needs. Monday through Saturday 9:00am-5:30pm. Every other Saturday. 5-6 shifts per week.


TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-MD5

Electrical Engineer- Fort Wayne, IN
We are looking for an experienced Data Center Electrical Engineer to lead design reviews, oversee construction quality, and ensure mission-critical electrical systems meet the highest standards of safety, reliability, and efficiency. This role supports both retrofits and greenfield projects, partnering closely with construction, operations, and engineering teams from concept through commissioning.

Must Have Skills

• 5+ years of Electrical Engineering experience in large-scale construction environments
• QA/QC testing and commissioning experience
• Strong MEP, A/E, and AC/DC systems background
• Experience designing and supporting mission-critical facility electrical infrastructure
• Bachelor’s degree in Electrical Engineering, Power Engineering, or related technical field (or equivalent experience)

Nice to Have Skills

• Experience in military, semiconductor, or power plant electrical projects
• Fabrication/welding/metal work background
• PE license or Master’s degree in Engineering or Business
• Experience with substations, switchgear, ATS, SCADA tools, and electrical protection
• Knowledge of high-voltage, medium/low-voltage distribution and data center equipment (generators, transformers, monitoring and fire safety systems)
• Strong junior profiles (2–3 years) with excellent communication skills and a strong desire to learn will also be considered

Day-to-Day Responsibilities

• Lead design reviews at 30%, 60%, and 95% phases, focusing on constructability, standards, and value engineering
• Partner with construction teams to ensure quality execution, adherence to standards, and timely delivery
• Act as the electrical systems subject matter expert during construction and post-occupancy
• Participate in commissioning meetings, review submittals, track engineering updates, and validate temporary service plans
• Conduct site inspections, review First-of-a-Kind installations, perform QA/QC checks, validate punch lists, and ensure as-built/redline accuracy

Procedural Technical Artist

Location: Sunnyvale, CA or Seattle, WA (Hybrid: Tues–Thurs onsite)
Duration: 12+ months rolling contract

Overview
We are seeking a Procedural Technical Artist to join a team developing high-fidelity 3D synthetic data that powers next-generation computer vision and machine perception technologies. This role is focused on procedural workflows, automation, and building scalable systems. You will use Houdini and Maya to transform individual assets (objects, environments, characters) into large-scale, production-ready content pipelines. Instead of manually building assets, you will design systems that enable efficient content generation while maintaining visual quality.

Responsibilities

• Design and implement procedural systems to generate scalable 3D assets for machine learning and computer vision pipelines

• Partner with artists to identify opportunities for automation and efficiency improvements

• Build tools, scripts, and workflows to accelerate large-scale asset creation

• Translate creative requirements into technical solutions without sacrificing quality

• Produce technical documentation and training materials to support new tools and pipelines

• Prototype quickly in a fast-paced environment while balancing performance and quality constraints

Required Skills

• Expertise in Houdini and Maya (required)

• Proven experience creating procedural/parametric content pipelines for games, film, VFX, VR/AR/MR

• Strong scripting background: VEX required; Python strongly preferred; C# a plus

• Track record of building tools and systems from scratch for large-scale procedural asset creation

• Experience with multiple asset types (environments, objects, characters)

• Familiarity with version control systems such as Perforce, Git, or FTrack

• Strong problem-solving mindset and ability to work in rapid prototyping environments

• Knowledge of AI/ML applications in procedural content generation is a plus

• Comfortable working in both Mac OS and Windows environments

Qualifications

• Bachelor’s or Master’s degree in Computer Arts or equivalent professional experience

• Portfolio demonstrating:

• Tools developed for automation

• Houdini networks or scripts

• Before/after examples of procedural scaling (terrain, environments, or object replication at scale)

Why Join
This role offers the opportunity to work on cutting-edge technology at the intersection of art and automation. You will help design scalable systems from the ground up, collaborating with a team that values both creativity and technical innovation.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-AL3

TECHNICAL PRODUCT MANAGER
The Select Group is currently hiring for a Technical Product Manager to join as a resource for one of our clients within the Telecommunication industry that will a hybrid schedule in Basking Ridge, NJ. This Product Manager will assist with developing/deploying new products and services to this clients business customers focused on expanding beyond its industry-leading wireless cell service. This team is within the Business Devices department responsible for new product development, certification, and lifecycle management of device OEMs who integrate and commercialize new eSIM features for business-to-business markets. If this is something you are a fit for and interested in, please apply today!

TECHNICAL PRODUCT MANAGER REQUIREMENTS: 

• Must possess previous professional experience working on projects related to Wireless Device Technologies - specifically SIM & eSIM (Digital SIM cards to wireless networking device/technologies or mobile devices/technologies)
• Possessing at least 3 Years professional experience as a Technical Product Manager, Product Manager, or Product Analyst
• Expertise launching multiple products, OEM devices, or physical mobile devices ideally within an enterprise environment
• Must be comfortable during a lifecycle process execution, development, and deployment of products and new technologies
• Experienced with identifying and delivering creative opportunities to achieve business organization goals
• Strong ability to collaborate with stakeholder and cross-functional teams to identify true requirements and product roadmaps, as well as to identify roadblocks and realistic timelines of deployments
• Ideally possessing previous Telecommunication industry experience of strong industry knowledge

TECHNICAL PRODUCT MANAGER RESPONSIBILITIES:

• Define product requirements for connected devices to meet business and technical needs
• Collaborate with OEMs and third-party partners to ensure successful integration and commercialization of new eSIM features for B2B markets
• Conduct post-launch analysis to identify optimization areas, system updates, or additional feature releases for eSIM Number Transfer process
• Implement a streamlined onboarding and development process for new devices and features, including technical testing with partners (OEMs)
• Coordinate feature request handling and stakeholder feedback incorporation to improve the development process and product quality
• Communicate product development milestones, service feature updates, and project timelines to internal teams and external stakeholders