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We are seeking an experienced Agile Project Manager/Scrum Master to support enterprise-scale initiatives for a leading telecom client, working onsite 5 days a week in Littleton, CO.

This role will lead the implementation of Agile practices across software, cloud engineering, and automation teams, fostering cross-functional collaboration and continuous improvement. The ideal candidate will also play a key role in developing a unified KPI and data framework, bringing together performance metrics from multiple teams to deliver clear, actionable insights that drive delivery excellence and operational efficiency.


Must-Have Skills

• 5+ years managing Agile projects (ex, software development, cloud engineering, or automation/observability or other)

• Proven track record in data analysis and KPI framework development to measure delivery and operational performance.

• Strong collaboration and facilitation skills for cross-functional team alignment and problem-solving.

• Skilled in requirements documentation, conflict resolution, and stakeholder communication.

• Experience managing multiple vendors across large-scale or nationwide technology deployments.

• Proficiency in Agile collaboration tools: Jira, Confluence, or Miro.

• Excellent written and verbal communication skills, capable of translating technical concepts for business audiences.

Nice-to-Have Skills

• In-depth knowledge of SDLC methodologies (Agile, SAFe, Waterfall)
• Cloud Platforms – AWS (EC2, Lambda, S3)
• Containerization & Orchestration – Kubernetes
• Scripting & Automation – Python
• Monitoring & Observability – Grafana, Prometheus
• Hands-on experience with quality control and process improvement (Lean, Six Sigma, or Kaizen).
• Familiarity with DevOps practices and CI/CD pipeline management
• Experience with telecom networks, platforms, and deployment operations.

Education & Certifications

• Bachelor’s or Master’s degree in Engineering, Computer Science, IT, or Project Management (or equivalent technical discipline).

• CSM, CSPO, PMP, PMI-ACP, or SAFe certification preferred.

Key Responsibilities

• Lead the implementation of Agile frameworks, guiding teams through ceremonies, sprint planning, and retrospectives to drive continuous improvement and alignment.

• Serve as an Agile leader guiding multiple teams (software development, cloud engineering, automation, and SysOps) through iterative planning, execution, and delivery.

• Facilitate cross-functional collaboration across engineering, data, and business teams to align priorities, dependencies, and delivery milestones.

• Lead the development of a data-driven KPI framework, unifying metrics from multiple sources into a cohesive view for performance tracking and strategic insights.

• Partner with technical teams to ensure data quality, transparency, and traceability in KPI reporting and project dashboards.

• Drive Agile maturity and best practices across teams by coaching on Scrum, Kanban, and SAFe principles.

• Build and maintain project roadmaps, negotiate timelines, and ensure goals are realistic, measurable, and aligned to capacity.

• Bridge the gap between business stakeholders and technical teams, translating requirements into actionable delivery plans.

• Identify and address knowledge gaps or skill constraints, coordinating training and knowledge transfer where needed.

• Implement continuous improvement practices using Lean, Six Sigma, or Kaizen techniques to enhance quality and delivery efficiency.

• Monitor and analyze project and team performance data to identify trends, bottlenecks, and optimization opportunities.

• Manage and align multiple vendors across national deployments, ensuring consistent delivery standards and communication.

• Maintain comprehensive project documentation including requirements, risks, issues, decisions, and post-mortems.

• Proactively escalate and resolve cross-team issues, ensuring smooth coordination and timely completion of deliverables.
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  #LI-KG1

THIRD PARTY APPLICATION MANAGER | REMOTE (EST)
The Select Group is looking for a talented Third Party Application Manager to join one of our top healthcare partners to manage its third-party revenue cycle applications and provide leadership to a small team of analysts. This role will focus on stability, process improvement, and optimization of core systems such as SSI, Availity, and EDI (Provider Enrollment).  

THIRD PARTY APPLICATION MANAGER REQUIREMENTS

• 7+ years of experience supporting or managing revenue cycle applications
• Strong knowledge of SSI, Availity, and EDI systems
• Proven leadership and vendor management experience
• Technical proficiency with scripting languages (Python, VBScript, PowerShell, etc.)
• Experience with data integrations and automation in healthcare settings

• Epic Revenue Cycle experience (HB, PB, Claims, etc.)
• Project management or team leadership experience in a large health system
• Familiarity with HL7 interfaces or integration tools (Cloverleaf, Rhapsody, etc.)

• Oversee ongoing maintenance, upgrades, and integrations across the revenue cycle application suite
• Serve as the primary liaison between IT, business operations, and vendors
• Drive performance improvements and support automation initiatives through scripting and workflow enhancement

Sustainability Program Manager/Analyst (Onsite;Greenwood Village, CO)
The Select Group's client is seeking a hands-on Sustainability Program Manager/Analyst to join their growing Sustainability Data & Reporting team. This role will be instrumental in tracking and reporting GHG emissions, supporting energy efficiency initiatives, and advancing the company’s sustainability strategy. The ideal candidate is data-driven, knowledgeable in GHG accounting, and thrives in a fast-paced, collaborative environment.

What you’ll bring:

• Strong proficiency in Microsoft Excel (VLOOKUPs, PivotTables) and PowerPoint.
• Experience in corporate sustainability, GHG, and carbon emissions reporting.
• Familiarity with Scope 1, 2, and 3 emissions.
• Hands-on GHG accounting experience; familiarity with Salesforce NetZero Cloud a plus.
• Knowledge of greenhouse gas data controls and documentation standards.
• Self-starter with an entrepreneurial mindset; able to work independently and manage multiple priorities.

• Direct experience with Salesforce NetZero Cloud.
• Background in analyst roles with heavy data analysis and reporting.
• Understanding of energy efficiency metrics and sustainability dashboards.

• Own GHG inventory reporting, including Excel spreadsheets, PowerPoint presentations, and dashboards, segmented by scope, goals, and business divisions.
• Analyze and translate sustainability data into actionable insights that support energy efficiency and carbon reduction projects.
• Collaborate cross-functionally with internal teams and site managers to validate data and collect emissions inputs.
• Support site-level sustainability dashboards and identify opportunities to reduce the company’s carbon footprint.
• Develop business cases for sustainability initiatives, including cost and energy savings analysis.
• Conduct research on GHG accounting protocols and perform quality checks on emissions reduction initiatives.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-RA1

Business Systems Analyst / Customer Experience Analyst (Stamford, CT)

We’re seeking a highly collaborative and detail-oriented Business Systems Analyst / Customer Experience Analyst to support initiatives that enhance both customer and agent experiences through AI-driven insights. This is a high-visibility role within a dynamic, cross-functional environment where curiosity, communication, and teamwork are key.  The ideal candidate will analyze recorded customer interactions to identify trends, pain points, and opportunities for improvement. They will play a crucial part in training and refining AI models by maintaining accuracy trackers, producing actionable insights, and communicating findings clearly to stakeholders.

Candidates must be local to Stamford, CT or able to commute 5 days onsite. 
 

• 3–5 years of professional experience in customer service, customer success, retention, or call center analytics roles
• Proven ability to work collaboratively in a team-oriented environment.
• Exceptional attention to detail and commitment to data accuracy.
• Strong communication skills, both written and verbal, with the ability to present findings clearly.
• Advanced proficiency in Microsoft Excel, PowerPoint, and Word.
• Highly organized, with strong note-taking and documentation skills.
• Analytical mindset with intellectual curiosity and critical thinking skills.
• Adaptable and comfortable with changing priorities or timelines.
• Open to feedback and dedicated to personal and professional growth.

• Experience in the telecommunications industry.
• 1+ years of experience creating data visualizations in Excel.
• Familiarity with Large Language Models (LLMs) or machine learning concepts.

• Review and analyze recorded customer calls to identify common themes, challenges, and improvement opportunities.
• Capture and organize key data points with accuracy and consistency.
• Maintain and enhance tracking systems to monitor AI model accuracy and performance.
• Communicate insights clearly through reports and visualizations using Excel and PowerPoint.
• Collaborate closely with AI specialists, analysts, and cross-functional partners to align findings with broader business goals.
• Contribute to a team culture built on openness, accountability, and continuous improvement.

• 80%: Listening to and analyzing customer interactions, documenting key patterns.
• 20%: Collaboration and communication with cross-functional teams.

• 5+ years of Product Management experience supporting finance or accounting systems.
• Deep understanding of Record to Report processes (general ledger, financial close, reconciliations, reporting, variance analysis).
• Hands-on experience with Oracle ERP (Oracle Fusion), with familiarity across key RTR modules.
• Proven ability to improve or automate close and reporting processes.
• Experience managing a product backlog in Jira or similar Agile tools.
• Strong communication, stakeholder management, and cross-functional collaboration skills.
• Background in Accounting, Finance, or related discipline preferred.

• Define and own the product vision and roadmap for Oracle ERP RTR functions, ensuring alignment with Finance and enterprise goals.
• Collaborate closely with Accounting, FP&A, and IT to translate financial and operational needs into actionable system enhancements.
• Manage and prioritize the Oracle ERP backlog, ensuring focus on initiatives that drive measurable business value and efficiency.
• Develop and refine requirements and user stories, partnering with Agile teams to deliver features that reduce close timelines and improve data integrity.
• Lead efforts to optimize and automate financial close, reporting, and reconciliation processes.
• Oversee the end-to-end delivery lifecycle for system improvements, from discovery through deployment and change adoption.
• Partner with Compliance and Audit teams to maintain financial reporting accuracy and adherence to governance requirements.
• Communicate product roadmap, progress, and outcomes to executive and operational stakeholders.

We are seeking a highly skilled Senior Full Stack Developer to support our privacy-focused initiatives. The ideal candidate will have a strong background in backend development using Python, RESTful API design, CI/CD automation, and modern JavaScript frameworks. You will play a key role in building and maintaining systems that ensure compliance, data protection, and privacy excellence.

Responsibilities

• Design, develop, and maintain robust full stack applications for privacy-related projects.
• Build scalable RESTful APIs in Python and integrate with various internal and external systems.
• Implement and optimize CI/CD pipelines to ensure smooth deployments and continuous quality.
• Collaborate with data privacy teams to support compliance and security objectives.
• Develop user-facing components using JavaScript and integrate them with backend services.
• Work with SAS products as part of existing analytic and privacy workflows.
• Troubleshoot and optimize backend and frontend performance.
• Document technical designs, processes, and best practices.

Qualifications

• Minimum 6 years of experience in full stack development.
• Strong proficiency in Python and JavaScript.
• Proven experience building and managing REST APIs.
• Experience setting up and maintaining CI/CD pipelines.
• Working knowledge of SAS products and their integration in enterprise environments.
• Strong understanding of data security and privacy concepts.

Nice to Have

• Background in banking or financial industries.
• Experience with SQL and database optimization.
• Familiarity with OneTrust or BigID privacy management tools.