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Cupertino, CA

On-Site

Job Title: Shopper Experience Product Manager

Location: Cupertino, CA (remote with ability to travel onsite for meetings as needed)
Duration: 12 months with a strong chance of extension to 18 months


Overview

We are seeking a Shopper Experience Product Manager to reimagine the customer journey across the online store. This role will focus on the buyflow experience — everything from when the customer first sees a marketing message through the point they add a product to their shopping bag. The Product Manager will serve as the Voice of the Customer, ensuring a seamless, intuitive, and impactful end-to-end shopping experience.


Key Responsibilities

  • Lead and deliver in-progress projects that directly impact the shopper journey and buyflow.

  • Balance business priorities with technical feasibility when making project recommendations.

  • Collaborate with 200+ cross-functional stakeholders across business, engineering, UX, legal, and operations to align on project goals and execution.

  • Author and review clear, detailed product requirements with a strong understanding of APIs, backend systems, and their impact on the customer experience.

  • Partner with peers to ensure timely execution and achievement of all project milestones.

  • Conduct technical and business landscape analysis to inform recommendations to leadership.

  • Communicate project status, risks, and issues clearly to teams and senior leadership.

  • Drive risk assessment and develop mitigation strategies as needed.

  • Manage priorities across multiple intersecting workstreams while maintaining both big picture vision and day-to-day details.


Top Skills & Qualifications

  • Senior-level Product Management experience in large-scale eCommerce environments (e.g., Walmart, Target, Macy’s, eBay, Amazon, Best Buy).

  • Proven success designing eCommerce buyflow UX products at scale.

  • Strong grasp of eCommerce fundamentals including content publishing workflows, dependencies, and end-to-end operational handoffs.

  • Excellent communication, presentation, and interpersonal skills</strong>; comfortable pitching to VP+ level executives.

  • Strong leadership skills with the ability to influence and align large, global cross-functional teams.

  • Technical acumen with the ability to understand APIs, backend platforms, and recommend improvements at a high level.

  • Demonstrated experience navigating complex product lifecycles involving multiple teams and dependencies.


Preferred Background/Industry Experience

  • Deep experience in eCommerce and digital retail, ideally with companies known for large-scale operations and complex shopper experiences.

  • Open to candidates with smaller company experience if coupled with strong eCommerce buyflow expertise.


    TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    #LI-AM1

Seattle, Washington

Remote

Account Manager – Technology Industry – Seattle, WA (Relocation Assistance Provided) 

Company Overview:         
The Select Group (TSG) is a privately held technology consulting firm headquartered in Raleigh, North Carolina. Since 1999, we’ve been at the forefront of delivering end-to-end consulting services to clients across diverse industries throughout the U.S. and Canada. We help clients solve their toughest challenges, inspire digital innovation and drive meaningful results.  

We are committed to supporting various client needs, helping them to address ever-evolving trends across various industries. Our service areas—Cloud & Infrastructure, Cybersecurity, Data & AI, Digital Transformation, Learning & Development, and Project Management & Agile—are designed to create long-term success by aligning with your business goals and advancing to meet future demands.  

Key Differentiators:   

  • Industry Expertise: TSG's team possesses deep industry knowledge and experience across a wide range of sectors, including Communications, Consumer & Industrials, Energy & Utilities Federal, Financial Services, Healthcare and Technology. This expertise allows TSG to understand the unique challenges and opportunities within each industry and deliver tailored solutions that address specific client needs.   
  • Quality and Compliance: TSG is committed to maintaining the highest standards of quality and compliance in all aspects of its operations.    
  • Client-Centric Approach: At the heart of TSG's business philosophy is a commitment to client satisfaction. The company takes a collaborative approach to client engagement, working closely with clients to understand their goals, challenges, and priorities, and delivering customized solutions that exceed expectations.   
  • Innovation and Adaptability: TSG prides itself on its ability to innovate and adapt to changing market dynamics and client needs. The company continuously invests in technology, processes, and people development to stay ahead of industry trends and deliver cutting-edge solutions that drive value for clients.   

About the Job: Account Manager – Technology Industry

Location:  To be considered for this position, candidates must live within a commutable distance of our client(s) in Seattle, WA due to the requirement of frequent onsite meetings in the local region. We offer comprehensive relocation support for qualified candidates. 

Key Responsibilities: 

Business Development:   
  • Client Acquisition: Proactively identify, target, and engage potential clients to generate new business opportunities. This includes generating sales leads and cold-calling prospective clients. 
  • Proposal Development: Collaborate with internal teams to develop compelling proposals, presentations, and RFP responses tailored to client needs.  
  • Pipeline Management: Maintain and grow a robust sales pipeline using CRM tools, ensuring consistent follow-ups and progress tracking.  
  • Revenue Goals: Achieve or exceed quarterly and annual sales goals and other KPIs set by leadership.  

Client Engagement & Activity:  
  • Relationship Management: As part of client engagement, you will build and maintain strong client relationships by serving as the primary point of contact, prioritizing in-person interactions, and leveraging virtual platforms when needed. You will also travel frequently to client locations to provide hands-on support and represent the firm at industry events, conferences, and networking opportunities to strengthen partnerships and enhance visibility. 
  • Needs Assessment: Partner with clients to understand their business challenges and objectives, aligning TSG’s core service areas to meet their needs.  
  • Client Advocacy: Serve as a client advocate within the firm, ensuring expectations are met and requests are responded to promptly.  
  • Stakeholder Engagement: Engage with senior client personnel and decision-makers to establish and sustain strong professional relationships.  
  • Account Planning: Develop and execute detailed account plans, outlining strategies for growth and alignment with client business goals.   

Internal Collaboration:  
  • Solutions Development: Partner closely with the technical solutions development team to design and present tailored solutions that address client needs and demonstrate the firm's capabilities.  
  • Service Delivery: Collaborate with the project delivery team to ensure seamless execution of deliverables, maintaining alignment with client expectations and project timelines.  
  • Sales Support: Work with the sales support team to develop comprehensive proposals, pricing strategies, and contracts that align with business objectives and client requirements.  
  • Marketing: Coordinate with the marketing team to leverage campaigns, collateral, and events to support business development efforts and strengthen client engagement.  
  • Cross-Functional Communication: Act as a liaison between client-facing teams and internal departments to ensure alignment, efficiency, and a unified approach to achieving client success.  

Key Qualifications: 
  • At least 1 year of business development and professional selling experience. 
  • Experience selling IT Consulting Services or Technology Solutions required. 
  • Sales experience within the Technology Industry is highly preferred. 
  • Proven track record of consistently exceeding objectives and quotas.  
  • Successful experience with new account development and/or large account management.  
  • Proven prospecting and sales cycle management skills.  
  • High levels of social perceptiveness with a passion for understanding and exceeding client expectations. 
  • Excellent communication, presentation, and negotiation skills.  
  • Bachelor's degree or equivalent business experience. 
    Our Culture: 
    At TSG, our culture is grounded in taking care of one another. Through our CSR program focused on the wellbeing of our people, we foster a high-performing environment. We remain committed to shaping a more inclusive future for our company and the communities we serve. By prioritizing wellbeing, growth, and inclusivity, we build a foundation of trust, innovation, and shared success—one that multiplies the achievements of our employees, our clients, and our business.

    Equal Opportunity Employer: 
    The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

    If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact hr@selectgroup.com for assistance.

    For California Applicants, please visit the following website to view our CCPA Notice - https://www.selectgroup.com/ccpa-notice/ 

    Connect with us:  
    • See our culture in action on LinkedIn and  Instagram 
    • Know someone who would be perfect for this role? Share this career opportunity with them. 

    Questions? Reach out to our talent acquisition team. 




    #LI-NA1
  • DC, DC

    On-Site

    Position Title: Litigation Technologist/Advisor
    Start Date: ASAP
    Location: Washington, DC

    Program Mission:  
    Work to improve the discovery and document production process for the FBI, within the Litigation Branch, Discovery Management Section (DMS), and in partnership with IT Branch professional staff and business process engineering staff.
     

    Contract Ultimate Expiration Date: 06/29/29

    LCAT Job Title: Litigation Technologist, Senior


    Minimum LCAT Requirements –

    • Certifications: n/a
    • Years of Experience: 5+
    • Clearance: Top Secret

    Must Haves:

    • Minimum of 5 years of experience with data collection, use of technology to facilitate discovery, management or training of discovery teams and familiarity with litigation practices
    • Experience maintaining case-related documents in litigation support and document management databases.
    • Experience organizing and overseeing document collections, uploads, processing, and productions.
    • Technical ability to validate collection sets for accuracy and gaps.
    • Expert technical user of eDiscovery tools.
    • Demonstrated experience in beta testing eDiscovery tools, applications, and/or upgrades prior to release.
    • Ability to advise and develop documentation on technical best practices in eDiscovery.
    • Demonstrated strong oral and written communication skills, particularly in translating legal requirements into technical requirements and to provide end-user training to non-technical users.
    • Experience creating standard operating procedures and/or best practices of technical applications for end users.
    • Demonstrated successful coordination with IT partners in analysis of discovery tools and practices.
    • Demonstrated ability to work as part of a team and manage complex relationships with all stakeholders.

    Preferred:
    • Law Degree (JD), current or prior Bar admission

    TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    #LI-HM1
     

    Fort Wayne, IN

    On-Site

    Electrical Engineer- Fort Wayne, IN
    We are looking for an experienced Data Center Electrical Engineer to lead design reviews, oversee construction quality, and ensure mission-critical electrical systems meet the highest standards of safety, reliability, and efficiency. This role supports both retrofits and greenfield projects, partnering closely with construction, operations, and engineering teams from concept through commissioning.


    Must Have Skills
    • 5+ years of Electrical Engineering experience in large-scale construction environments
    • QA/QC testing and commissioning experience
    • Strong MEP, A/E, and AC/DC systems background
    • Experience designing and supporting mission-critical facility electrical infrastructure
    • Bachelor’s degree in Electrical Engineering, Power Engineering, or related technical field (or equivalent experience)

    Nice to Have Skills
    • Experience in military, semiconductor, or power plant electrical projects
    • Fabrication/welding/metal work background
    • PE license or Master’s degree in Engineering or Business
    • Experience with substations, switchgear, ATS, SCADA tools, and electrical protection
    • Knowledge of high-voltage, medium/low-voltage distribution and data center equipment (generators, transformers, monitoring and fire safety systems)
    • Strong junior profiles (2–3 years) with excellent communication skills and a strong desire to learn will also be considered

    Day-to-Day Responsibilities
    • Lead design reviews at 30%, 60%, and 95% phases, focusing on constructability, standards, and value engineering
    • Partner with construction teams to ensure quality execution, adherence to standards, and timely delivery
    • Act as the electrical systems subject matter expert during construction and post-occupancy
    • Participate in commissioning meetings, review submittals, track engineering updates, and validate temporary service plans
    • Conduct site inspections, review First-of-a-Kind installations, perform QA/QC checks, validate punch lists, and ensure as-built/redline accuracy


    TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    #LI-JW3

    Dallas, Texas

    Remote

    Senior Account Manager – Communications Industry – Remote (Dallas, TX) 

    Company Overview:         
    The Select Group (TSG) is a privately held technology consulting firm headquartered in Raleigh, North Carolina. Since 1999, we’ve been at the forefront of delivering end-to-end consulting services to clients across diverse industries throughout the U.S. and Canada. We help clients solve their toughest challenges, inspire digital innovation and drive meaningful results.  

    We are committed to supporting various client needs, helping them to address ever-evolving trends across various industries. Our service areas—Cloud & Infrastructure, Cybersecurity, Data & AI, Digital Transformation, Learning & Development, and Project Management & Agile—are designed to create long-term success by aligning with your business goals and advancing to meet future demands.  

    Key Differentiators:   

    • Industry Expertise: TSG's team possesses deep industry knowledge and experience across a wide range of sectors, including Communications, Consumer & Industrials, Energy & Utilities Federal, Financial Services, Healthcare and Technology. This expertise allows TSG to understand the unique challenges and opportunities within each industry and deliver tailored solutions that address specific client needs.   
    • Quality and Compliance: TSG is committed to maintaining the highest standards of quality and compliance in all aspects of its operations.    
    • Client-Centric Approach: At the heart of TSG's business philosophy is a commitment to client satisfaction. The company takes a collaborative approach to client engagement, working closely with clients to understand their goals, challenges, and priorities, and delivering customized solutions that exceed expectations.   
    • Innovation and Adaptability: TSG prides itself on its ability to innovate and adapt to changing market dynamics and client needs. The company continuously invests in technology, processes, and people development to stay ahead of industry trends and deliver cutting-edge solutions that drive value for clients.   


    About the Job: Account Manager – Communications Industry 

    Location: Dallas, Texas 

    Remote Office: To be considered for this position, candidates must live within a commutable distance of our client(s) in Dallas, TX due to the requirement of frequent onsite meetings in the local region. 

    Key Responsibilities:  

    Business Development:   

    • Client Acquisition: Proactively identify, target, and engage potential clients to generate new business opportunities. This includes generating sales leads and cold-calling prospective clients. 
    • Proposal Development: Collaborate with internal teams to develop compelling proposals, presentations, and RFP responses tailored to client needs.  
    • Pipeline Management: Maintain and grow a robust sales pipeline using CRM tools, ensuring consistent follow-ups and progress tracking.  
    • Revenue Goals: Achieve or exceed quarterly and annual sales goals and other KPIs set by leadership.  
    Client Engagement & Activity:  
    • Relationship Management: As part of client engagement, you will build and maintain strong client relationships by serving as the primary point of contact, prioritizing in-person interactions, and leveraging virtual platforms when needed. You will also travel frequently to client locations to provide hands-on support and represent the firm at industry events, conferences, and networking opportunities to strengthen partnerships and enhance visibility. 
    • Needs Assessment: Partner with clients to understand their business challenges and objectives, aligning TSG’s core service areas to meet their needs.  
    • Client Advocacy: Serve as a client advocate within the firm, ensuring expectations are met and requests are responded to promptly.  
    • Stakeholder Engagement: Engage with senior client personnel and decision-makers to establish and sustain strong professional relationships.  
    • Account Planning: Develop and execute detailed account plans, outlining strategies for growth and alignment with client business goals.   
    Internal Collaboration:  
    • Solutions Development: Partner closely with the technical solutions development team to design and present tailored solutions that address client needs and demonstrate the firm's capabilities.  
    • Service Delivery: Collaborate with the project delivery team to ensure seamless execution of deliverables, maintaining alignment with client expectations and project timelines.  
    • Sales Support: Work with the sales support team to develop comprehensive proposals, pricing strategies, and contracts that align with business objectives and client requirements.  
    • Marketing: Coordinate with the marketing team to leverage campaigns, collateral, and events to support business development efforts and strengthen client engagement.  
    • Cross-Functional Communication: Act as a liaison between client-facing teams and internal departments to ensure alignment, efficiency, and a unified approach to achieving client success.  

    Key Qualifications: 
    • 3+ years of business development and professional selling experience. 
    • Experience selling IT Consulting Services or Technology Solutions required. 
      • Sales experience within the Communications Industry is highly preferred. 
    • Proven track record of consistently exceeding objectives and quotas.  
    • Successful experience with new account development and/or large account management.  
    • Proven prospecting and sales cycle management skills.  
    • High levels of social perceptiveness with a passion for understanding and exceeding client expectations. 
    • Excellent communication, presentation, and negotiation skills.  
    • Bachelor's degree or equivalent business experience. 

    Our Culture:  
    At TSG, our culture is grounded in taking care of one another. Through our CSR program focused on the wellbeing of our people, we foster a high-performing environment. We remain committed to shaping a more inclusive future for our company and the communities we serve. By prioritizing wellbeing, growth, and inclusivity, we build a foundation of trust, innovation, and shared success—one that multiplies the achievements of our employees, our clients, and our business.

    Equal Opportunity Employer: 
    The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. 

    If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact hr@selectgroup.com for assistance. 

    For California Applicants, please visit the following website to view our CCPA Notice - https://www.selectgroup.com/ccpa-notice/ 

    Connect with us:  

    • See our culture in action on LinkedIn and Instagram 
    • Know someone who would be perfect for this role? Share this career opportunity with them. 

    Questions? Reach out to our talent acquisition team. 

     
    #LI-LW1

     

    Stamford, CT

    On-Site

    Position Overview
    We are seeking a strategic and results-driven Senior Business Analyst to support critical initiatives within our Customer Operations function. This role will serve as a key liaison between business stakeholders and technical teams, ensuring alignment between strategic goals and implementation outcomes. The successful candidate will be responsible for documenting, validating, and refining business requirements and experience flows, with a strong focus on delivering clear and compelling materials to executive leadership.

    Key Responsibilities
    • Act as the first line of review and validation for business requirements before escalation to senior leadership.
    • Develop and finalize Business Requirements Documents (BRDs) and detailed customer experience workflows.
    • Facilitate cross-functional collaboration and discussions to gather, clarify, and refine business needs.
    • Prepare presentation materials and lead pre-meetings with leadership to ensure alignment and readiness for executive discussions.
    • Deliver executive-level storytelling through polished presentations (PowerPoint) and business documents (Word).
    • Partner with product owners and other business leaders to align customer experience strategies with technical solutions.
    • Support decision-making processes by connecting business objectives with user and operational impact.

    Must-Have Skills & Experience
    • 7–9 years of experience in a Business Analyst role, preferably with a focus on customer experience or business strategy.
    • Proven track record of facilitating meetings, driving alignment, and leading cross-functional collaboration.
    • Ability to think both strategically and analytically, and to translate complex requirements into actionable insights.
    • Strong interpersonal and communication skills with demonstrated ability to interact with senior stakeholders.
    • High proficiency in PowerPoint and Word, with an emphasis on storytelling and visual communication.

    Nice-to-Have
    • Experience working within the telecommunications industry.

    Responsibilities
    • 70% – Drafting and finalizing BRDs, creating experience flows, preparing materials, and leading internal pre-meetings.
    • 30% – Facilitating collaborative sessions across functional teams and stakeholders.
    • Serve as the first line of review and validation for business requirements before escalation to senior leadership.
    • Draft and finalize Business Requirements Documents (BRDs) and experience workflows.
    • Collaborate with cross-functional teams to facilitate discussions, clarify business needs, and translate them into clear documentation.
    • Prepare for and lead pre-meetings ahead of executive sessions.
    • Ensure executive-level storytelling through polished presentations (PowerPoint) and documents (Word).
    • Partner with leadership to align business strategies with customer experience flows.
    • Work closely with product owners to refine requirements and avoid misalignment between business expectations and technical output.

    TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    #LI-WV1