Showing Jobs
Stamford, CT
On-Site
Job Title: Customer Experience Quality Analyst
Location: Stamford, CT (onsite 4 days, remote 1 day)
Duration: Through End of Year (EOY) – Potential for Extension
About the Role:
Join a high-impact project with a leading telecommunications client focused on transforming the customer experience. You’ll play a critical role in supporting the development of cutting-edge AI-powered tools by analyzing real customer interactions and surfacing key insights that drive innovation.
What You Bring:
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5+ years of experience as a Business Analyst, Data Analyst, or similar role with a focus on customer data or service metrics
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Proficiency in PowerPoint, Excel, and Word
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Exceptional written and verbal communication skills
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Strong attention to detail and the ability to stay organized in a fast-paced setting
Bonus Points For:
- Prior experience in the telecommunications industry
- Familiarity with customer service environments or AI-powered tools
What You'll Do:
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Listen and Analyze: Spend approximately 80% of your time reviewing and analyzing customer service calls to extract actionable data points.
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Spot Trends: Identify themes, patterns, and recurring issues to inform tool development and process improvements.
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Collaborate Cross-Functionally: Partner with AI specialists, training teams, and other departments to enhance the accuracy and performance of intelligent tools.
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Contribute to AI Development: Work closely with teams training AI models—your insights will help improve machine learning outcomes.
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Support Team Goals: Operate within a highly collaborative environment that values precision, critical thinking, and innovation.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Cheyenne, WY
On-Site
Platform Engineer (Onsite; Cheyenne, Wyoming)
We are seeking a skilled Platform Engineer to support and optimize our growing cloud environment. This role plays a key part in deploying, managing, and automating highly virtualized infrastructures across hybrid cloud platforms. You will collaborate with cross-functional teams, working hands-on with VMware, Kubernetes, and automation technologies to build scalable, resilient infrastructure solutions. This role requires the candidate to be onsite in Cheyenne, Wyoming
Platform Engineer Qualification:
Nice-to-Have Skills:
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-RA1
We are seeking a skilled Platform Engineer to support and optimize our growing cloud environment. This role plays a key part in deploying, managing, and automating highly virtualized infrastructures across hybrid cloud platforms. You will collaborate with cross-functional teams, working hands-on with VMware, Kubernetes, and automation technologies to build scalable, resilient infrastructure solutions. This role requires the candidate to be onsite in Cheyenne, Wyoming
Platform Engineer Qualification:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field – or equivalent combination of education and experience
- 3–5 years of hands-on experience with virtualization technologies including VMware ESXi, vSphere, or OpenStack
- Proven experience troubleshooting at the physical and first layer of virtualization
- Strong understanding of Kubernetes and experience troubleshooting clusters
- 2+ years of experience with automation tools such as Ansible, Terraform, GitLab, Jenkins, or similar
- Proficiency in scripting with Python, Bash, or PowerShell to support automation and operations
Nice-to-Have Skills:
- Familiarity with VMware Cloud (VMC) on AWS and hybrid cloud architecture
- Understanding of Software-Defined Networking (SDN) and Virtual Network Functions (VNF)
- Experience with monitoring and logging solutions like Prometheus, FluentBit, or the ELK Stack
- Deploy, configure, and manage highly virtualized environments using VMware ESXi, vSphere, OpenStack, and Wind River
- Assist in the design and implementation of scalable, fault-tolerant virtual infrastructure across multiple data centers
- Support the development and maintenance of virtualization frameworks, optimizing resource allocation, performance, and capacity planning
- Troubleshooting of physical and first layer of virtualization
- Develop and enhance automation for provisioning, monitoring, and managing virtual infrastructure using Ansible, Terraform, and Jenkins
- Support zero-touch provisioning (ZTP) and automated recovery processes to ensure high availability
- Identify and implement optimizations to improve performance while reducing operational overhead
- Work cross-functionally with cloud, networking, and software teams to ensure seamless platform integration
- Provide guidance on best practices for virtualization and automation
- Participate in knowledge-sharing activities, mentoring junior engineers, and contributing to technical documentation
- Monitor and troubleshoot virtual environments to proactively address performance bottlenecks and system failures
- Assist in backup, disaster recovery, and failover strategies to enhance system resilience
- Implement automated responses to incidents to minimize manual intervention
- Contribute to defining and maintaining best practices for virtualization and automation processes
- Maintain detailed documentation of infrastructure configurations and procedures
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Littleton, CO
On-Site
Quickbase Application Developer - Littleton, CO (ONSITE)
The Select Group is looking for a Quickbase Application Developer to join the team at one of our telecommunications clients in the Littleton, CO area.
Currently, the client is taking over Quickbase from another business unit. This project will be focused on optimizing workflows, data management, and IAM for the Quickbase application.
Requirements:
- 3-5 years of experience developing applications using QuickBase platform
- Strong problem-solving skills, attention to detail, and ability to work independently or as part of a team
- Excellent communication skills to effectively collaborate with team members across various departments
- Solid understanding of Software Development Life Cycle
- Working knowledge of JavaScript, HTML, and CSS
- Understanding of database concepts and relational data design
- Experience with QuickBase formulas, pipelines, and automation features
- Experience working with MySQL databases for data management tasks (preferred)
- Basic understanding of API concepts and web services
- Familiarity with business process analysis and improvement methodologies
Education/Certification Requirements:
- Bachelor's degree in Computer Science, Information Technology, Business, or related field
Day to day responsibilities:
- Designing and creating new applications and features based on business requirements
- Supporting quickbase application development, to include Quickbase 'pipelines' management and jinja coding
- Developing custom forms, reports, and dashboards to meet user needs
- Providing support by debugging issues, answering questions about system functionality, and completing enhancement requests
- Creating automated workflows and business process improvements
- Data modeling and relationship configuration between applications
- Translation of business requirements and process documentation into technical requirements, solution design, and reporting design
- Application testing, quality assurance, and user acceptance testing support
- Basic API integration and data import/export functionality
- Create and maintain effective application documentation and user support materials
- Collaborate with stakeholders to gather requirements and provide technical guidance
- Performance monitoring and optimization of existing applications
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-CZ1
The Select Group is looking for a Quickbase Application Developer to join the team at one of our telecommunications clients in the Littleton, CO area.
Currently, the client is taking over Quickbase from another business unit. This project will be focused on optimizing workflows, data management, and IAM for the Quickbase application.
Requirements:
- 3-5 years of experience developing applications using QuickBase platform
- Strong problem-solving skills, attention to detail, and ability to work independently or as part of a team
- Excellent communication skills to effectively collaborate with team members across various departments
- Solid understanding of Software Development Life Cycle
- Working knowledge of JavaScript, HTML, and CSS
- Understanding of database concepts and relational data design
- Experience with QuickBase formulas, pipelines, and automation features
- Experience working with MySQL databases for data management tasks (preferred)
- Basic understanding of API concepts and web services
- Familiarity with business process analysis and improvement methodologies
Education/Certification Requirements:
- Bachelor's degree in Computer Science, Information Technology, Business, or related field
Day to day responsibilities:
- Designing and creating new applications and features based on business requirements
- Supporting quickbase application development, to include Quickbase 'pipelines' management and jinja coding
- Developing custom forms, reports, and dashboards to meet user needs
- Providing support by debugging issues, answering questions about system functionality, and completing enhancement requests
- Creating automated workflows and business process improvements
- Data modeling and relationship configuration between applications
- Translation of business requirements and process documentation into technical requirements, solution design, and reporting design
- Application testing, quality assurance, and user acceptance testing support
- Basic API integration and data import/export functionality
- Create and maintain effective application documentation and user support materials
- Collaborate with stakeholders to gather requirements and provide technical guidance
- Performance monitoring and optimization of existing applications
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-CZ1
Ashburn, VA
On-Site
Senior Security Engineer –Fortinet SME
Join a dedicated lab team supporting one of the world’s largest telecom providers and its U.S. government customer as they adopt next generation Fortinet security platforms. You will design, build, and certify complex Fortinet architectures in a controlled environment before they are rolled into mission-critical production networks.
This opportunity is open to candidates local to Ashburn, VA, with the expectation of being on-site two days per week.
Senior Security Engineer requirements/qualification:
- Security Clearance: Active or obtainable U.S. Public Trust.
- 7+ years hands on with FortiGate, FortiManager, and FortiAnalyzer; deep expertise in routing, SD-WAN, SSL/IPSec VPN, UTM/NGFW policies, and multi-VDOM design.
- Proven experience architecting, configuring, and troubleshooting FortiGate HA clusters; skilled at diagnosing split brain and sync failure conditions.
- Practical knowledge of FortiWeb, FortiMail, FortiAuthenticator, FortiSandbox, and related solutions.
- Proficient in Python or Bash scripting
- Comfortable developing detailed test plans, executing complex upgrade/rollback scenarios, and analyzing results.
- Clear technical writing, diagramming (Visio / draw.io), and the ability to brief both engineers and executives.
Senior Security Engineer responsibility
- Create detailed test plans covering functional, performance, resiliency, and security use cases aligned to customer requirements and DISA STIG / NIST controls.
- Execute regression, upgrade, and rollback testing; simulate split brain, sync failure, and session handling scenarios in HA clusters.
- Author Method-of-Procedure (MOP) and Standard Operating Procedure (SOP) documents; peer-review with Operations to ensure smooth production deployment.
- Produce design certification reports and executive briefs summarizing findings, risk, and mitigation steps.
- Partner with planning, engineering, and customer security teams to refine requirements and translate them into lab objectives.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-JW3
Stamford, CT
On-Site
Job Title: Manager - Sales, Comm, and Data Analytics
Job Duration: Long term contract (potential to extend or convert)
Location: Stamford, CT
Onsite: 4 days onsite, 1 day remote
Project Details:
Must Have Skills:
Nice to Have Skills:
Day to day responsibilities:
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-KG1
Job Duration: Long term contract (potential to extend or convert)
Location: Stamford, CT
Onsite: 4 days onsite, 1 day remote
Project Details:
We are seeking a highly skilled Data Engineering Manager / Senior Data Analyst with deep technical expertise in SQL, ETL development, and Alteryx, coupled with strong leadership and project management abilities. This is a hands-on role managing a team that builds and maintains complex data workflows in Alteryx powering critical incentive and compensation programs. The ideal candidate is an adaptable professional who thrives in a fast-moving environment and can provide both strategic guidance and day-to-day technical solutions.
Must Have Skills:
- 6–7 years of professional experience (or 4–5 years with a Master’s degree) in data engineering, data analytics, or related roles.
- 2 years of experience managing a team of developers or analysts.
- Deep expertise in SQL, including complex stored procedures.
- Strong experience with ETL processes—designing, building, and maintaining pipelines to clean and aggregate data.
- Hands-on experience building and supporting Alteryx workflows.
- Familiarity with Amazon Redshift or other cloud data warehouses.
- Ability to thrive in an agile, fast-paced, and dynamic environment, adapting priorities quickly
- Excellent communication skills, comfortable interfacing with both technical teams and business leaders.
- Strong problem-solving and analytical mindset—comfortable working with complex data and numbers.
Nice to Have Skills:
- Prior experience coaching teams through process improvement, education, and solution development.
- Experience with compensation, incentives, or payroll data.
- Telecom industries experience.
Day to day responsibilities:
- Lead and manage a team of developers and analysts responsible for designing, building, and maintaining data workflows and pipelines.
- Develop, maintain, and optimize SQL stored procedures, ETL processes, and data aggregation pipelines.
- Oversee and expand Alteryx workflows to automate daily reporting and data processing; monitor and troubleshoot issues proactively.
- Support Amazon Redshift and other data warehouse environments, ensuring scalable and reliable data architecture.
- Convert complex business requirements (incentive/compensation rules) into executable logic and code for reporting and payment generation.
- Communicate regularly with business stakeholders and leadership to understand requirements, share progress, and educate teams on data solutions.
- Deliver projects end to end: requirements gathering, development, testing, deployment, and post-launch support.
- Maintain a proactive approach to issue identification, resolution, and escalation when needed.
- Coach and mentor team members, providing guidance on best practices and professional development.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Toronto, ON
Remote
SENIOR ARCHITECT
Job Duration: 4 months
Location: Remote- CANADA (candidates must be local to Canada)
Project Details:
We are seeking a GCP Data Architect with deep expertise in Google Cloud Platform (GCP) and a proven track record in data migrations. The ideal candidate will possess strong architectural skills in designing and optimizing data pipelines, as well as hands-on engineering capabilities to support data platform modernization.
This role requires a combination of data architecture design, engineering best practices, and BI platform expertise, particularly in enabling seamless transitions to GCP-based data ecosystems.
Must Have Skills:
Nice to Have Skills:
Day to day responsibilities:
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-KG1
Job Duration: 4 months
Location: Remote- CANADA (candidates must be local to Canada)
Project Details:
We are seeking a GCP Data Architect with deep expertise in Google Cloud Platform (GCP) and a proven track record in data migrations. The ideal candidate will possess strong architectural skills in designing and optimizing data pipelines, as well as hands-on engineering capabilities to support data platform modernization.
This role requires a combination of data architecture design, engineering best practices, and BI platform expertise, particularly in enabling seamless transitions to GCP-based data ecosystems.
Must Have Skills:
- 7+ years of experience in data engineering and data architecture roles.
- Expertise in Google Cloud Platform (GCP) data services including BigQuery, Dataflow, Pub/Sub, Cloud Storage, Cloud Composer.
- Hands-on experience migrating data from Domo to GCP/Tableau, or similar BI/data platforms.
- Strong proficiency in SQL, Python, and data modeling for analytics workloads.
- Deep understanding of data pipeline orchestration and workflow automation using tools like Apache Airflow.
- Experience in data governance, data security, and compliance within cloud environments.
- Familiarity with Tableau integration with GCP data sources.
Nice to Have Skills:
- GCP Professional Data Engineer or Architect certification.
- Experience with Looker, Power BI, or other visualization tools alongside Tableau.
- Familiarity with data lakehouse architectures.
- Exposure to Terraform, CI/CD for data pipelines, and infrastructure as code.
Day to day responsibilities:
- Architect and implement scalable GCP data solutions to support enterprise BI and analytics needs.
- Lead the migration of data platforms and pipelines from Domo to GCP, enabling downstream Tableau visualizations.
- Design and optimize ETL/ELT processes using GCP services like BigQuery, Dataflow, Pub/Sub, Cloud Composer (Airflow).
- Collaborate with data analysts, visualization teams, and business stakeholders to define data models and requirements.
- Ensure data integrity, governance, and security throughout the migration and integration process.
- Implement best practices for data architecture, data lake / warehouse design, and performance optimization in GCP.
- Provide technical leadership and mentorship to engineering teams on GCP data engineering patterns.
- Develop and maintain comprehensive documentation on data architectures, pipelines, and transformations.
- Troubleshoot and resolve data pipeline and platform issues as they arise.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-KG1