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Ashburn, VA
On-Site
raleigh, NC
On-Site
Job Duration: 12+ month, potential to convert
Location: Raleigh, NC (Hybrid. in office 2-3 days a week)
Project Details:
- This position is responsible for projects of a substantial scope and influence to enhance the Bank’s technological capabilities.
- Leverage in depth business and technical knowledge to manage the execution and administration of project life cycle including planning, scope definition, design, and delivery.
- Recognize and drive organizational transformations outside of projects.
- Directs both technical and non-technical aspects with an advanced understanding of project management approaches.
- Tracks and reports progress against milestones, budgetary guidelines, or other performance indicators to analyze strategic impact of project activities.
- Coordinates activities of IT teams with other lines of business to achieve project goals.
- Work with teams to manage and deliver all department projects utilizing Agile methods.
- Set up Agile Pods.
- 10+ years of experience as a Technical Program Manager within a financial institution
- Technical background, requires an understanding of development
- Strong Communication skills and ability to present to key stakeholders
- Must have experience managing large programs with multiple workstreams
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Charlotte, NC
On-Site
Length: 12+ month contract
Location: Charlotte, NC (4 days per week on site; 1 day per week remote)
We are seeking a highly skilled and experienced Senior Business Analyst to join the Customer Operations Business Team. This role will serve as a strategic liaison between Channel Owners, Journey Owners, IT teams, and vendors to define and design enhanced customer service experiences. The ideal candidate will have a deep understanding of customer operations and IT systems and work independently with minimal supervision to align business needs with technology solutions.
Sr. Business Analyst Requirements:
- 10+ years of experience in business analysis/systems analysis
- Strong analytical, problem-solving, and organizational skills with attention to detail
- Ability to manage multiple priorities, meet deadlines, and perform under pressure
- Proven leadership skills and ability to work independently
- Excellent communication skills – both verbal and written
- Skilled in using Microsoft Office tools, including Word, Excel, and Visio
Sr. Business Analyst Responsibilities:
- Actively support initiatives to simplify and improve the overall customer experience.
- Analyze current business operations to identify strengths, weaknesses, and opportunities for automation.
- Elicit, document, and manage complex business requirements and process flows.
- Facilitate clear communication between business units and IT to ensure solution alignment with strategic goals.
- Drive alignment and commitment from all stakeholders through negotiation and collaboration.
- Partner with business teams to integrate technology solutions into broader business strategies.
- Support project execution by updating project plans and collaborating with Project Managers.
- Conduct cost-benefit and data analysis to evaluate the feasibility and efficiency of solutions.
- Work closely with reporting teams to support report analysis, triage issues, and validate accuracy of next best actions.
- Develop and execute test plans for functional and user acceptance testing (UAT).
- Perform additional duties as required in a fast-paced and dynamic environment.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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DC, DC
On-Site
TSG Federal is seeking experienced Paralegals to support the FBI in Washington, DC. The government contract runs through 2029 with intend to continue extending. There are also clear paths to promotion!
Program Mission: Work to improve the discovery and document production process for the FBI, within the Litigation Branch, Discovery Management Section (DMS), and in partnership with IT Branch professional staff and business process engineering staff.
Minimum LCAT Requirements –
- Education/Certifications: Paralegal Certificate or AA in Paralegal Studies
- Years of Experience: 5+
- Clearance: Top Secret, in DISS
Day to day responsibilities:
- Shall analyze and interpret requests from customers
- Shall research, locate, and gather material responsive to DMS requests including conducting outreach and informal interviews to respond to document requests and interrogatories
- Shall assist in preparation declarations
- Shall conduct responsiveness reviews of both ESI and paper materials
- Shall conduct legal privilege reviews using Symantec Clearwell, Adobe Pro with Redax, or other document review platforms provided by the FBI
- Shall analyze documents and proficiently apply deletion codes to diverse types of privileged information
- Shall support effective teams to foster teamwork and planning and decision making
#LI-HM1
DC, DC
On-Site
Position Title: Litigation Technologist/Advisor
Start Date: ASAP
Location: Washington, DC
Program Mission: Work to improve the discovery and document production process for the FBI, within the Litigation Branch, Discovery Management Section (DMS), and in partnership with IT Branch professional staff and business process engineering staff.
Contract Ultimate Expiration Date: 06/29/29
LCAT Job Title: Litigation Technologist, Senior
Minimum LCAT Requirements –
- Certifications: n/a
- Years of Experience: 5+
- Clearance: Top Secret
Must Haves:
- Minimum of 5 years of experience with data collection, use of technology to facilitate discovery, management or training of discovery teams and familiarity with litigation practices
- Experience maintaining case-related documents in litigation support and document management databases.
- Experience organizing and overseeing document collections, uploads, processing, and productions.
- Technical ability to validate collection sets for accuracy and gaps.
- Expert technical user of eDiscovery tools.
- Demonstrated experience in beta testing eDiscovery tools, applications, and/or upgrades prior to release.
- Ability to advise and develop documentation on technical best practices in eDiscovery.
- Demonstrated strong oral and written communication skills, particularly in translating legal requirements into technical requirements and to provide end-user training to non-technical users.
- Experience creating standard operating procedures and/or best practices of technical applications for end users.
- Demonstrated successful coordination with IT partners in analysis of discovery tools and practices.
- Demonstrated ability to work as part of a team and manage complex relationships with all stakeholders.
Preferred:
- Law Degree (JD), current or prior Bar admission
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-HM1
Bellevue, WA
On-Site
Overview:
We are seeking a Senior Product Manager to lead Device Lifecycle Management (DLM) efforts within a high-impact organization supporting handset and supply chain operations. This role is pivotal due to an immediate need and requires a self-starter who can quickly ramp up and drive initiatives independently.
As the DLM Product Manager, you will oversee the product vision, roadmap, and agile execution of device and asset lifecycle processes — including activation, in-life management, warranty/insurance, repair/refurbishment, and reverse logistics. You'll also ensure seamless integration of these processes with enterprise systems like Oracle ERP.
Key Responsibilities:
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Own and manage the backlog for Device Lifecycle Management systems and enhancements.
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Collaborate cross-functionally with handset teams, accounting, operations, and IT.
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Translate business needs into detailed user stories and acceptance criteria.
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Drive agile sprint planning and delivery using Jira or similar tools.
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Ensure device serialization and lifecycle data integrates properly into financial systems.
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Lead process improvements for reverse logistics, repairs, warranty, and insurance workflows.
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Define and communicate roadmap, release plans, and dependencies to key stakeholders.
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Act as the primary product manager for DLM initiatives with minimal supervision.
Must-Have Qualifications:
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5+ years of product management experience in supply chain, operations, or lifecycle management domains.
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Hands-on experience with Oracle ERP (ideally Oracle Fusion).
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Expertise in device or asset lifecycle workflows, including:
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Activation & provisioning
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Serialization & asset tracking
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Repair/refurbishment & reverse logistics
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Warranty & insurance processes
Proficiency in Jira or equivalent Agile backlog management tools.
Strong stakeholder management across IT, finance, and operations.
Ability to work independently in a fast-paced, dynamic environment
Nice-to-Have Qualifications:
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Background in the telecom industry or experience with device ecosystems.
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Familiarity with supply chain data flows and financial system integration.
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Experience leading programs that involve both physical and digital asset management.
Interested candidates should be ready to start by late September and participate in 2–3 interview rounds with senior leadership.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-CZ1