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Sr. Business Analyst
Length: 12+ month contract
Location: Charlotte, NC (4 days per week on site; 1 day per week remote)

We are seeking a highly skilled and experienced Senior Business Analyst to join the Customer Operations Business Team. This role will serve as a strategic liaison between Channel Owners, Journey Owners, IT teams, and vendors to define and design enhanced customer service experiences. The ideal candidate will have a deep understanding of customer operations and IT systems and work independently with minimal supervision to align business needs with technology solutions.

Sr. Business Analyst Requirements:

• 10+ years of experience in business analysis/systems analysis
• Strong analytical, problem-solving, and organizational skills with attention to detail
• Ability to manage multiple priorities, meet deadlines, and perform under pressure
• Proven leadership skills and ability to work independently
• Excellent communication skills – both verbal and written
• Skilled in using Microsoft Office tools, including Word, Excel, and Visio

Sr. Business Analyst Responsibilities:

• Actively support initiatives to simplify and improve the overall customer experience.
• Analyze current business operations to identify strengths, weaknesses, and opportunities for automation.
• Elicit, document, and manage complex business requirements and process flows.
• Facilitate clear communication between business units and IT to ensure solution alignment with strategic goals.
• Drive alignment and commitment from all stakeholders through negotiation and collaboration.
• Partner with business teams to integrate technology solutions into broader business strategies.
• Support project execution by updating project plans and collaborating with Project Managers.
• Conduct cost-benefit and data analysis to evaluate the feasibility and efficiency of solutions.
• Work closely with reporting teams to support report analysis, triage issues, and validate accuracy of next best actions.
• Develop and execute test plans for functional and user acceptance testing (UAT).
• Perform additional duties as required in a fast-paced and dynamic environment.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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TECHNICAL PRODUCT MANAGER
The Select Group is currently hiring for a Technical Product Manager to join as a resource for one of our clients within the Telecommunication industry that will a hybrid schedule in Basking Ridge, NJ. This Product Manager will assist with developing/deploying new products and services to this clients business customers focused on expanding beyond its industry-leading wireless cell service. This team is within the Business Devices department responsible for new product development, certification, and lifecycle management of device OEMs who integrate and commercialize new eSIM features for business-to-business markets. If this is something you are a fit for and interested in, please apply today!

TECHNICAL PRODUCT MANAGER REQUIREMENTS: 

• Must possess previous professional experience working on projects related to Wireless Device Technologies - specifically SIM & eSIM (Digital SIM cards to wireless networking device/technologies or mobile devices/technologies)
• Possessing at least 3 Years professional experience as a Technical Product Manager, Product Manager, or Product Analyst
• Expertise launching multiple products, OEM devices, or physical mobile devices ideally within an enterprise environment
• Must be comfortable during a lifecycle process execution, development, and deployment of products and new technologies
• Experienced with identifying and delivering creative opportunities to achieve business organization goals
• Strong ability to collaborate with stakeholder and cross-functional teams to identify true requirements and product roadmaps, as well as to identify roadblocks and realistic timelines of deployments
• Ideally possessing previous Telecommunication industry experience of strong industry knowledge

TECHNICAL PRODUCT MANAGER RESPONSIBILITIES:

• Define product requirements for connected devices to meet business and technical needs
• Collaborate with OEMs and third-party partners to ensure successful integration and commercialization of new eSIM features for B2B markets
• Conduct post-launch analysis to identify optimization areas, system updates, or additional feature releases for eSIM Number Transfer process
• Implement a streamlined onboarding and development process for new devices and features, including technical testing with partners (OEMs)
• Coordinate feature request handling and stakeholder feedback incorporation to improve the development process and product quality
• Communicate product development milestones, service feature updates, and project timelines to internal teams and external stakeholders

Mechanical Engineer – Fort Wayne, IN
We’re looking for an experienced Data Center Mechanical Engineer to design, build, and optimize mission-critical infrastructure. This role blends technical depth, hands-on fieldwork, and cross-functional collaboration to deliver both retrofit and greenfield data center projects.
You’ll serve as a mechanical subject matter expert…guiding designs, reviewing contractor work, overseeing system commissioning, and ensuring the highest standards of performance, efficiency, and safety.

Must-Have Skills

• 5+ years in mission-critical facility design and construction, with expertise in mechanical infrastructure.
• Hands-on experience with MEP systems and construction safety procedures.
• Experience designing, constructing, or commissioning at least one of:
• Chilled water cooling systems
• Air handling systems
• Fire suppression systems
• Plumbing systems
• Underground dry/wet utilities

• Bachelor’s degree in Mechanical or Industrial Engineering (or equivalent practical experience).
  Nice-to-Have Skills
  • Background in military, semiconductor, or power plant engineering projects.
  • Professional Engineering license or Master’s degree.
  • Experience with mechanical cooling plants, modular assemblies, and mechanical design for production-scale builds.
  • Strong communication skills and eagerness to learn—open to junior candidates (2–3 years) with the right drive and aptitude.
  
  Day to Day Responsibilities
  • Lead and participate in mechanical design reviews at key project milestones (30/60/90/IFC) for chilled water plants, CRAC/CRAH units, HVAC systems, plumbing, fire suppression, and fuel oil systems.
  • Oversee on-site installation, QA/QC inspections, and commissioning (L1–L5) of mission-critical systems.
  • Collaborate with electrical, structural, and controls teams to ensure seamless MEP integration.
  • Review and approve RFIs, submittals, and change orders; ensure alignment with codes (ASHRAE, NFPA, IBC) and best practices.
  • Troubleshoot and validate mechanical systems, ensuring operational readiness and reliability.
  • Drive innovation in cooling technologies, system redundancy (N+1, 2N), and energy efficiency strategies.

Electrical Engineer- Fort Wayne, IN
We are looking for an experienced Data Center Electrical Engineer to lead design reviews, oversee construction quality, and ensure mission-critical electrical systems meet the highest standards of safety, reliability, and efficiency. This role supports both retrofits and greenfield projects, partnering closely with construction, operations, and engineering teams from concept through commissioning.

Must Have Skills

• 5+ years of Electrical Engineering experience in large-scale construction environments
• QA/QC testing and commissioning experience
• Strong MEP, A/E, and AC/DC systems background
• Experience designing and supporting mission-critical facility electrical infrastructure
• Bachelor’s degree in Electrical Engineering, Power Engineering, or related technical field (or equivalent experience)

Nice to Have Skills

• Experience in military, semiconductor, or power plant electrical projects
• Fabrication/welding/metal work background
• PE license or Master’s degree in Engineering or Business
• Experience with substations, switchgear, ATS, SCADA tools, and electrical protection
• Knowledge of high-voltage, medium/low-voltage distribution and data center equipment (generators, transformers, monitoring and fire safety systems)
• Strong junior profiles (2–3 years) with excellent communication skills and a strong desire to learn will also be considered

Day-to-Day Responsibilities

• Lead design reviews at 30%, 60%, and 95% phases, focusing on constructability, standards, and value engineering
• Partner with construction teams to ensure quality execution, adherence to standards, and timely delivery
• Act as the electrical systems subject matter expert during construction and post-occupancy
• Participate in commissioning meetings, review submittals, track engineering updates, and validate temporary service plans
• Conduct site inspections, review First-of-a-Kind installations, perform QA/QC checks, validate punch lists, and ensure as-built/redline accuracy

DATA DEVELOPER (Connectivity Insights)

We are looking for a Data Developer to join our Telecommunications client onsite in Greenwood Village, CO for a long-term rolling contract.


This role focuses on building and maintaining dashboards and pipelines for defect tracking, release monitoring, and vendor scorecard as part of broader analytics initiatives. The position supports multiple projects across the company, not just a single effort. A key focus is delivering data insights that ensure our client’s customer commitments—such as internet speed, uptime, and latency—are consistently met. The role involves analyzing internet performance and identifying service gaps, particularly around hi-split projects, to improve reliability. It also requires translating complex technical concepts into clear, actionable insights for non-technical stakeholders and working independently from broad or incomplete requirements. 


Must Have Skills: 

• Strong SQL Querying experience

• Business Intelligence &/or Data Analysis experience

• Data Visualization Experience in Tableau (or similar)

• Data Communication skills - must be able to effectively communicate findings and insights that they draw from the data to relevant stakeholders / requestors

 
Nice to Have Skills:

• Big Data experience

• AWS experience

• Telecom Experience

• Python 

• Analytics mindset

Day to day responsibilities:

• Work with large, high-volume data sets to extract, analyze, and visualize key insights.
• Write complex SQL queries and scripts to support recurring and ad hoc reporting needs.
• Build, maintain, and deploy custom Tableau dashboards to deliver actionable insights to product and leadership teams.
• Translate complex data into clear, digestible visuals and narratives tailored for both technical and non-technical audiences.
• Own end-to-end reporting workflows, including data extraction, monitoring, documentation, and communication of insights.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Data Center Technician (Second Shift)

Location: Atlanta, GA (30318)
Work Schedule: Monday–Friday, 4:00 PM – 12:00 AM
Duration: 12+ month contract with potential to convert or extend
Work Type: 100% On-site

About the Role
Our client, a fast-growing software company, is seeking an experienced Data Center Technician to support the day-to-day operations of their Atlanta data center. This role is highly hands-on and will involve equipment installation, troubleshooting, documentation, and physical infrastructure support across a large-scale environment. The ideal candidate will have a strong mix of hardware skills, attention to detail, and experience using tools like SunbirdDC for asset and infrastructure tracking.

Key Responsibilities

• Install and configure equipment including servers, switches, storage, racks, PDUs, and structured cabling
• Monitor infrastructure performance and proactively prevent service degradation
• Troubleshoot hardware and physical connectivity issues; escalate as needed
• Partner with operations teams for break-fix resolution and preventative maintenance
• Coordinate with remote hands support across other data center locations
• Maintain accurate documentation of the data center environment and updates using SunbirdDC
• Set and uphold operational standards and best practices for data center hygiene and organization
• Perform asset tracking and inventory management (installed and spare equipment)
• Handle all shipping, receiving, and RMA logistics
• Maintain a clean, organized, and safe working environment
• Update tickets and assigned tasks in a timely manner using internal tracking tools
• Follow formal change management processes
• Participate in scheduled off-hours maintenance windows
• Provide 24x7 support coverage as required

Minimum Qualifications

• 2+ years of hands-on experience with data center equipment and infrastructure (servers, storage, network, racks, PDUs, cabling, etc.)
• Experience with SunbirdDC or similar data center infrastructure management (DCIM) tools
• Strong understanding of cooling, power, and space resource planning
• Comfortable performing hardware replacement, cabling, and installation tasks
• Familiarity with Linux/Unix system administration, networking, and SAN connectivity
• Experience coordinating with vendors for quotes, purchases, RMAs, and support
• Proficient with Excel for asset tracking, data manipulation, and reporting
• Experience in shipping/receiving, inventory control, and logistical tracking
• Ability to troubleshoot and resolve hardware issues independently
• Comfortable lifting up to 50 lbs and working in physically active environments
• Scripting experience (e.g., Bash, Python) is a plus
• Prior experience supporting 24x7 production environments
• Bachelor’s degree in Computer Science or related field, or equivalent hands-on experience

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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