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TECHNICAL PRODUCT MANAGER
The Select Group is currently hiring for a Technical Product Manager to join as a resource for one of our clients within the Telecommunication industry that will a hybrid schedule in Basking Ridge, NJ. This Product Manager will assist with developing/deploying new products and services to this clients business customers focused on expanding beyond its industry-leading wireless cell service. This team is within the Business Devices department responsible for new product development, certification, and lifecycle management of device OEMs who integrate and commercialize new eSIM features for business-to-business markets. If this is something you are a fit for and interested in, please apply today!

TECHNICAL PRODUCT MANAGER REQUIREMENTS: 

• Must possess previous professional experience working on projects related to Wireless Device Technologies - specifically SIM & eSIM (Digital SIM cards to wireless networking device/technologies or mobile devices/technologies)
• Possessing at least 3 Years professional experience as a Technical Product Manager, Product Manager, or Product Analyst
• Expertise launching multiple products, OEM devices, or physical mobile devices ideally within an enterprise environment
• Must be comfortable during a lifecycle process execution, development, and deployment of products and new technologies
• Experienced with identifying and delivering creative opportunities to achieve business organization goals
• Strong ability to collaborate with stakeholder and cross-functional teams to identify true requirements and product roadmaps, as well as to identify roadblocks and realistic timelines of deployments
• Ideally possessing previous Telecommunication industry experience of strong industry knowledge

TECHNICAL PRODUCT MANAGER RESPONSIBILITIES:

• Define product requirements for connected devices to meet business and technical needs
• Collaborate with OEMs and third-party partners to ensure successful integration and commercialization of new eSIM features for B2B markets
• Conduct post-launch analysis to identify optimization areas, system updates, or additional feature releases for eSIM Number Transfer process
• Implement a streamlined onboarding and development process for new devices and features, including technical testing with partners (OEMs)
• Coordinate feature request handling and stakeholder feedback incorporation to improve the development process and product quality
• Communicate product development milestones, service feature updates, and project timelines to internal teams and external stakeholders

Job Title: Customer Experience Quality Analyst
Location: Stamford, CT (onsite 4 days, remote 1 day)
Duration: Through End of Year (EOY) – Potential for Extension

About the Role:

Join a high-impact project with a leading telecommunications client focused on transforming the customer experience. You’ll play a critical role in supporting the development of cutting-edge AI-powered tools by analyzing real customer interactions and surfacing key insights that drive innovation.

What You Bring:

• 5+ years of experience as a Business Analyst, Data Analyst, or similar role with a focus on customer data or service metrics

• Proficiency in PowerPoint, Excel, and Word

• Exceptional written and verbal communication skills

• Strong attention to detail and the ability to stay organized in a fast-paced setting

Bonus Points For:

• Prior experience in the telecommunications industry
• Familiarity with customer service environments or AI-powered tools

What You'll Do:

• Listen and Analyze: Spend approximately 80% of your time reviewing and analyzing customer service calls to extract actionable data points.

• Spot Trends: Identify themes, patterns, and recurring issues to inform tool development and process improvements.

• Collaborate Cross-Functionally: Partner with AI specialists, training teams, and other departments to enhance the accuracy and performance of intelligent tools.

• Contribute to AI Development: Work closely with teams training AI models—your insights will help improve machine learning outcomes.

• Support Team Goals: Operate within a highly collaborative environment that values precision, critical thinking, and innovation.
  
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Platform Engineer (Onsite; Cheyenne, Wyoming)
We are seeking a skilled Platform Engineer to support and optimize our growing cloud environment. This role plays a key part in deploying, managing, and automating highly virtualized infrastructures across hybrid cloud platforms. You will collaborate with cross-functional teams, working hands-on with VMware, Kubernetes, and automation technologies to build scalable, resilient infrastructure solutions. This role requires the candidate to be onsite in Cheyenne, Wyoming
 
Platform Engineer Qualification:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field – or equivalent combination of education and experience
• 3–5 years of hands-on experience with virtualization technologies including VMware ESXi, vSphere, or OpenStack
• Proven experience troubleshooting at the physical and first layer of virtualization
• Strong understanding of Kubernetes and experience troubleshooting clusters
• 2+ years of experience with automation tools such as Ansible, Terraform, GitLab, Jenkins, or similar
• Proficiency in scripting with Python, Bash, or PowerShell to support automation and operations

Nice-to-Have Skills:

• Familiarity with VMware Cloud (VMC) on AWS and hybrid cloud architecture
• Understanding of Software-Defined Networking (SDN) and Virtual Network Functions (VNF)
• Experience with monitoring and logging solutions like Prometheus, FluentBit, or the ELK Stack 

Platform Engineer responsibilities:

• Deploy, configure, and manage highly virtualized environments using VMware ESXi, vSphere, OpenStack, and Wind River
• Assist in the design and implementation of scalable, fault-tolerant virtual infrastructure across multiple data centers
• Support the development and maintenance of virtualization frameworks, optimizing resource allocation, performance, and capacity planning
• Troubleshooting of physical and first layer of virtualization
• Develop and enhance automation for provisioning, monitoring, and managing virtual infrastructure using Ansible, Terraform, and Jenkins
• Support zero-touch provisioning (ZTP) and automated recovery processes to ensure high availability
• Identify and implement optimizations to improve performance while reducing operational overhead
• Work cross-functionally with cloud, networking, and software teams to ensure seamless platform integration
• Provide guidance on best practices for virtualization and automation
• Participate in knowledge-sharing activities, mentoring junior engineers, and contributing to technical documentation
• Monitor and troubleshoot virtual environments to proactively address performance bottlenecks and system failures
• Assist in backup, disaster recovery, and failover strategies to enhance system resilience
• Implement automated responses to incidents to minimize manual intervention
• Contribute to defining and maintaining best practices for virtualization and automation processes
• Maintain detailed documentation of infrastructure configurations and procedures

 
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Quickbase Application Developer - Littleton, CO (ONSITE) 
The Select Group is looking for a Quickbase Application Developer to join the team at one of our telecommunications clients in the Littleton, CO area. 
Currently, the client is taking over Quickbase from another business unit. This project will be focused on optimizing workflows, data management, and IAM for the Quickbase application.

Requirements: 
- 3-5 years of experience developing applications using QuickBase platform
- Strong problem-solving skills, attention to detail, and ability to work independently or as part of a team
- Excellent communication skills to effectively collaborate with team members across various departments
- Solid understanding of Software Development Life Cycle
- Working knowledge of JavaScript, HTML, and CSS
- Understanding of database concepts and relational data design
- Experience with QuickBase formulas, pipelines, and automation features
- Experience working with MySQL databases for data management tasks (preferred)
- Basic understanding of API concepts and web services
- Familiarity with business process analysis and improvement methodologies


Education/Certification Requirements:
- Bachelor's degree in Computer Science, Information Technology, Business, or related field

Day to day responsibilities:
- Designing and creating new applications and features based on business requirements
- Supporting quickbase application development, to include Quickbase 'pipelines' management and jinja coding
- Developing custom forms, reports, and dashboards to meet user needs
- Providing support by debugging issues, answering questions about system functionality, and completing enhancement requests
- Creating automated workflows and business process improvements
- Data modeling and relationship configuration between applications
- Translation of business requirements and process documentation into technical requirements, solution design, and reporting design
- Application testing, quality assurance, and user acceptance testing support
- Basic API integration and data import/export functionality
- Create and maintain effective application documentation and user support materials
- Collaborate with stakeholders to gather requirements and provide technical guidance
- Performance monitoring and optimization of existing applications


TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Senior Security Engineer –Fortinet SME
Join a dedicated lab team supporting one of the world’s largest telecom providers and its U.S. government customer as they adopt next generation Fortinet security platforms. You will design, build, and certify complex Fortinet architectures in a controlled environment before they are rolled into mission-critical production networks.

This opportunity is open to candidates local to Ashburn, VA, with the expectation of being on-site two days per week.

Senior Security Engineer requirements/qualification:

• Security Clearance: Active or obtainable U.S. Public Trust.
• 7+ years hands on with FortiGate, FortiManager, and FortiAnalyzer; deep expertise in routing, SD-WAN, SSL/IPSec VPN, UTM/NGFW policies, and multi-VDOM design.
• Proven experience architecting, configuring, and troubleshooting FortiGate HA clusters; skilled at diagnosing split brain and sync failure conditions.
• Practical knowledge of FortiWeb, FortiMail, FortiAuthenticator, FortiSandbox, and related solutions.
• Proficient in Python or Bash scripting 
• Comfortable developing detailed test plans, executing complex upgrade/rollback scenarios, and analyzing results.
• Clear technical writing, diagramming (Visio / draw.io), and the ability to brief both engineers and executives.

Senior Security Engineer responsibility

• Create detailed test plans covering functional, performance, resiliency, and security use cases aligned to customer requirements and DISA STIG / NIST controls.
• Execute regression, upgrade, and rollback testing; simulate split brain, sync failure, and session handling scenarios in HA clusters.
• Author Method-of-Procedure (MOP) and Standard Operating Procedure (SOP) documents; peer-review with Operations to ensure smooth production deployment.
• Produce design certification reports and executive briefs summarizing findings, risk, and mitigation steps.
• Partner with planning, engineering, and customer security teams to refine requirements and translate them into lab objectives.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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