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• 5-7 Years’ experience in Product Management
• Experience launching customer facing products
  • Strong understanding of how product decisions impact both internal and external users (e.g., customers, support agents, technicians) throughout the full development lifecycle
• Experience working within complex technologies; telecom, WiFi, Mobile, Networking, or hardware.
• Strong Story Telling experience with PowerPoint.
• Ability to work in cross-functional environments.
• Strong written and verbal communication skills.

• Jira

• Market Research: Conducts research to understand market trends, customer needs, and competitive products.

• Feature Evaluation: Assesses the effectiveness of current product features and recommends new features or enhancements.
• Requirements Gathering: Elicits and documents business requirements from stakeholders to inform project scope and objectives.
• Stakeholder Communication: Acts as a liaison between business and other stakeholders to ensure alignment, includes the ability to compile executive facing materials (eg PowerPoint)
• Collaboration with Cross Functional Teams: Works closely with Engineering, IT, among others to ensure that the product meets user needs and business goals.
• User Story Development: Leading use case development to outline the customer experience based on associated product requirements and business rules
• Define Go-To-Market: Partner with Mobile product and Marketing Offer Mgmt on the go to market approach

• Lifecycle Management/Product Operations Evaluation
• Performance investigations
• Defect Triage and Prioritization

• 12+ years of construction management experience 
• Strong background in mission-critical, heavy civil, or industrial construction
• Experience supporting at least two of the following:
  • Data centers (preferred)
  • Heavy industrial
  • Civil infrastructure
  • Utilities, pipelines, oil & gas
• Proven experience with large-scale infrastructure projects such as:
  • Earthwork, underground utilities, water/wastewater systems
  • Road infrastructure, substations, transmission lines, power generation
• Strong field-based experience managing multiple sites and General Contractors
• Experience working for or alongside a General Contractor (GC)
• Excellent communication skills with the ability to provide clear updates and recommendations
• Ability to operate independently, identify risks, and drive solutions in real time

• Data center delivery (hyperscale preferred)
• Commissioning and startup experience
• Previous experience as an Owner’s Representative
• Project scheduling and budget tracking experience
• OSHA certifications (10, 30, etc.)
• Familiarity with power purchase agreements (PPAs) or utility interconnection
• Engineering background (Civil, Electrical, or Mechanical)

• Serve as the on-site Owner’s Representative across 2–3 concurrent data center construction sites
• Conduct daily site walks to monitor progress, safety, and quality
• Ensure alignment with construction plans, sequencing, and timelines
• Provide oversight of General Contractors and subcontractors (non-directive leadership)
• Identify risks, gaps, and execution challenges; escalate with clear recommendations
• Coordinate across field teams, project managers, and internal stakeholders
• Track project progress, schedules, and budgets; support risk mitigation strategies
• Assist with construction lifecycle phases including planning, execution, commissioning, and startup
• Review design documents and contribute to project planning and process improvements
• Deliver clear, actionable reporting to internal and external stakeholders
• On-site presence required 5 days/week across sites within ~90-mile radius
• ~48 hours/week expected (overtime eligible)
• Occasional weekend or off-hours based on construction activity

• 12–15 years of Professional Experience
• Deep knowledge of cost estimation methodologies and benchmarking frameworks within the utility sector
• Experience supporting utility infrastructure projects, including Power transmission/distribution, Substations, Water or wastewater infrastructure, Underground or overhead utilities, Heavy civil infrastructure
• Background working with large-scale construction GCs, utility companies, or power providers
• Strong communication skills with a collaborative and proactive mindset

• Develop and maintain Class 1–5 cost estimates for offsite infrastructure scopes such as substations, transmission systems, water/wastewater infrastructure, and heavy civil works.
• Build and manage cost benchmarking frameworks using internal historical data, industry databases, and regional utility cost curves.
• Identify cost outliers and perform comparative cost analysis across geographies, vendors, and delivery models (EPC vs. design-bid-build).
• Validate quantities, unit rates, and productivity assumptions in collaboration with engineering, procurement, and construction teams.

• Establish and enforce project cost baselines, tracking budget vs. forecast vs. actuals across multiple infrastructure projects.
• Lead cost risk and contingency analysis, including probabilistic modeling such as Monte Carlo simulations.
• Produce executive-level dashboards and reporting highlighting cost performance, benchmark alignment, and risk exposure.

• Partner with engineering, construction, procurement, permitting, and land acquisition teams to incorporate external cost drivers into project forecasts.
• Maintain and continuously improve cost data libraries and benchmarking intelligence for future infrastructure development

I have stripped out all references to the previous company and the pool/spa industry. This is now a standardized, industry-agnostic job description for a Regulatory Compliance Specialist in a high-tech or industrial manufacturing environment.

Regulatory Compliance Specialist

Department: Engineering Services / Quality & Compliance

Reports To: Engineering Manager / Director of Compliance

Role Summary

The Regulatory Compliance Specialist is responsible for enabling the certification and global approval of engineered products and equipment. This self-motivated, hands-on individual is vital in informing engineering teams of regulatory requirements during the design process, developing and implementing pre-compliance test plans, and coordinating testing at internal and external laboratories to ensure compliance with UL, CSA, IEC, and other international standards.

Essential Duties & Responsibilities

• Compliance Expert: Serve as the primary product compliance authority during the development of new solutions, acting as both an individual contributor and technical leader.

• Design Support: Provide technical interpretation of agency standards during the design, development, and prototyping phases to ensure "compliance by design."

• Agency Liaison: Serve as the direct interface and facilitator between internal development teams and external regulatory agencies (e.g., UL, ETL, TUV).

• Lab Management: Act as the owner of internal lab accreditations, overseeing processes and procedures to ensure continued conformance to applicable regulatory standards.

• Audit Leadership: Successfully host and manage facility audits by regulatory bodies at any company site as required.

• Cross-Functional Collaboration: Work across functional organizations to ensure project success and maintain positive working relationships at all levels.

• Project Tracking: Drive deliverables and deadlines within a documented timeline, managing multiple projects through varying stages of development.

• Risk Mitigation: Monitor and adjust project plans based on changing priorities, resources, or evolving regulatory landscapes.

Minimum Qualifications

• Experience: 3+ years in Safety and Product Regulatory Compliance, specifically managing and leading compliance engineering projects.

• Technical Knowledge: Strong understanding of electronic and/or hydraulic designs, including pumps, motors, and automated control systems.

• Stakeholder Management: Proven ability to gain consensus across a wide variety of internal and external stakeholders.

• Communication: Excellent written and verbal communication skills; ability to exercise diplomacy and problem-solving skills with all levels of staff.

• Software Proficiency: Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Access) and SharePoint.

• Education: Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Materials Science, or a related technical field (or 3–5 years of equivalent experience in a similar role).

Preferred Qualifications

• Standard Knowledge: Demonstrated familiarity with UL, CSA, IEC, CE, RoHS, and REACH standards.

• Specific Mastery: Prefer knowledge of industrial standards such as UL 508, UL 778, and IEC 60335 or equivalent international standards.

• Seniority: 5+ years of experience in Safety and Product Regulatory Compliance within a manufacturing or engineering environment.

Core Behavioral Characteristics

• Self-Starter: High-energy and resourceful, with a strong drive for accomplishment and the ability to work independently.

• Detail-Oriented: A strong personal work ethic with meticulous attention to technical details and documentation.

• Hands-on Problem Solver: Willingness to work in a lab environment to overcome technical obstacles and validate designs.

• Integrity: Demonstrated understanding of the appropriate handling of confidential and proprietary information.

I have stripped out all references to the previous company and the pool/spa industry. This is now a standardized, industry-agnostic job description for a Regulatory Compliance Specialist in a high-tech or industrial manufacturing environment.

Regulatory Compliance Specialist

Department: Engineering Services / Quality & Compliance

Reports To: Engineering Manager / Director of Compliance

Role Summary

The Regulatory Compliance Specialist is responsible for enabling the certification and global approval of engineered products and equipment. This self-motivated, hands-on individual is vital in informing engineering teams of regulatory requirements during the design process, developing and implementing pre-compliance test plans, and coordinating testing at internal and external laboratories to ensure compliance with UL, CSA, IEC, and other international standards.

Essential Duties & Responsibilities

• Compliance Expert: Serve as the primary product compliance authority during the development of new solutions, acting as both an individual contributor and technical leader.

• Design Support: Provide technical interpretation of agency standards during the design, development, and prototyping phases to ensure "compliance by design."

• Agency Liaison: Serve as the direct interface and facilitator between internal development teams and external regulatory agencies (e.g., UL, ETL, TUV).

• Lab Management: Act as the owner of internal lab accreditations, overseeing processes and procedures to ensure continued conformance to applicable regulatory standards.

• Audit Leadership: Successfully host and manage facility audits by regulatory bodies at any company site as required.

• Cross-Functional Collaboration: Work across functional organizations to ensure project success and maintain positive working relationships at all levels.

• Project Tracking: Drive deliverables and deadlines within a documented timeline, managing multiple projects through varying stages of development.

• Risk Mitigation: Monitor and adjust project plans based on changing priorities, resources, or evolving regulatory landscapes.

Minimum Qualifications

• Experience: 3+ years in Safety and Product Regulatory Compliance, specifically managing and leading compliance engineering projects.

• Technical Knowledge: Strong understanding of electronic and/or hydraulic designs, including pumps, motors, and automated control systems.

• Stakeholder Management: Proven ability to gain consensus across a wide variety of internal and external stakeholders.

• Communication: Excellent written and verbal communication skills; ability to exercise diplomacy and problem-solving skills with all levels of staff.

• Software Proficiency: Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Access) and SharePoint.

• Education: Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Materials Science, or a related technical field (or 3–5 years of equivalent experience in a similar role).

Preferred Qualifications

• Standard Knowledge: Demonstrated familiarity with UL, CSA, IEC, CE, RoHS, and REACH standards.

• Specific Mastery: Prefer knowledge of industrial standards such as UL 508, UL 778, and IEC 60335 or equivalent international standards.

• Seniority: 5+ years of experience in Safety and Product Regulatory Compliance within a manufacturing or engineering environment.

Core Behavioral Characteristics

• Self-Starter: High-energy and resourceful, with a strong drive for accomplishment and the ability to work independently.

• Detail-Oriented: A strong personal work ethic with meticulous attention to technical details and documentation.

• Hands-on Problem Solver: Willingness to work in a lab environment to overcome technical obstacles and validate designs.

• Integrity: Demonstrated understanding of the appropriate handling of confidential and proprietary information.
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  #LI-JN1

Job Title: Senior Manager, Operational Resilience
Location: Toronto (Hybrid — expected 2 days/week in-office at FCP)
Contract Length: 6 months (open to extend)
Portfolio: Primary support for Wealth Management & Capital Markets; support for key interactivities (cyber, technology, infrastructure, etc.)

Role Overview:
We are seeking a self-starting Senior Manager, Operational Resilience, to provide hands-on portfolio support for Wealth Management and Capital Markets. This is an individual-contributor contract role focused on operational resilience oversight, tool enhancements, analysis, testing, and stakeholder engagement across all seniority levels. The role will support paternity leave cover (target start to enable a transition in April; role expected to be 6 months), with the possibility of extension or a permanent opportunity depending on business needs.

Key Responsibilities:
- Act as portfolio lead support for Wealth Management & Capital Markets; coordinate with operating groups and cross-functional stakeholders.
- Perform operational resilience oversight activities (horizontal, end-to-end lens), including mapping processing dependencies and validating impact tolerances.
- Support and execute scenario exercises and validation activities.
- Lead or support Fusion tool enhancements, including testing, data uploads, configuration changes, and user acceptance activities.
- Conduct independent reviews, analyze resilience data, prepare executive-ready decks and reports, and present findings to stakeholders.
- Manage day-to-day tasks and ad-hoc initiatives; take minutes, facilitate meetings, and drive deliverables with limited direction.
- Engage with stakeholders from analysts through managing directors; facilitate discussions and influence outcomes.
- Contribute to continuous improvement of processes, playbooks, and resilience practices.

Required Qualifications:
- Post-secondary degree (or equivalent).
- 7+ years’ experience in operational risk, operational resilience, or a closely related discipline within financial services.
- Demonstrated understanding of operational resilience concepts (distinct from, but complementary to, business continuity and disaster recovery).
- Strong analytical skills, experience preparing executive materials and dashboards.
- Excellent stakeholder management and communication skills across all levels.
- Ability to work independently, lead discussions, prioritize competing demands, and roll up sleeves to execute.

Preferred Qualifications:
- Direct experience with Fusion (primary book of record) — training provided, but prior exposure is an asset.
- Experience working with Wealth Management and/or Capital Markets operating groups.
- Experience conducting scenario exercises and testing impact tolerances.
- Familiarity with alternative resilience/BC tools (e.g., Sustained Planner, Archer) and enterprise environments.

Posted Job Description:

The Sr. Manager, Operational Resilience, as a member of the Operational Resilience Program Team, will be responsible for leading, maintaining and further mature our client's Operational Resilience program.

As the portfolio lead, the role supports the CBPS Ownership Team, while leading the implementation of program activities and ongoing business as usual execution of the Operational Resilience (OpRes) program across assigned portfolios. Operating Group portfolio includes P&BB, TPS/Commercial, Electronic Banking, Wealth Management, Capital Markets and Corporate Areas.

They will work closely with a broad range of stakeholders across first and second lines and will ensure that the business can continue to operate effectively throughout any incident and meet relevant Operational Resilience targets.

In collaboration with other members of the Operational Resilience team, they will help facilitate oversight and challenge activities, conduct scenario testing, and assess compliance with internal Operational Resilience frameworks, policies and standards, to ensure that our client's resilience posture is appropriately managed and continuously improved.

Capability requirements

The Sr. Manager Operational Resilience utilizes knowledge and understanding of Operational Resilience, Operational Risk, the business and external environment, emerging best practices and regulatory requirements to enable the Enterprise’s Operational Non-Financial Risk Oversight program, drive insights and recommendations to the Director, Operational Resilience, and provide guidance to the OROs and the Operating Groups and Risk Specialty Area (RSA) leaders.

In partnership with the Operational Resilience Team, this role is responsible for maintain and maturing the Operational Resilience Framework, including identifying opportunities through scenario testing for enhancing existing capabilities for areas such as cyber security, business continuity, incident response, technology resilience and oversight of third-party service provider resilience.

Ensures Operating Groups are fully aware of their roles and responsibilities regarding Operational Resilience and are provided with the relevant guidance, data and management information so they can execute against their Operational Resilience requirements.

Ensures Critical Business Products and Services are identified, mapped, assessed for resilience, and identifying gaps to improve resilience.

In conjunction with the Operational Resilience Team, builds and maintains effective and collaborative relationships with business partners when designing, embedding and facilitating enhancements to the Operational Resilience Program and its tool/book of record. Ensure not only business requirements are met but the approach is aligned across the group and with the various regulators, as applicable.

Maintains a deep understanding of the emerging business strategy and model to ensure processes and policies remain current and relevant and continue to align to internal policies and standards.

Supports self-assessments and reporting to appropriate committees, ensuring it is concise and timely to facilitate applicable governance functions.

When potential significant deficiencies or material weaknesses are identified, supports escalation as appropriate and assists in overseeing the evaluation of the sufficiency of engagement with stakeholder groups and documentation of remedial activities to satisfy Program objectives.

Provides strategic input into business decisions as a trusted advisor and makes recommendations to leaders on strategy and new initiatives or enhancements, based on an in-depth understanding of the business / group.

Interprets new regulations and assesses impacts to the Operational Resilience governance framework.

Supports development of reports on the status of the governance program or framework components to various internal & external stakeholder audiences. Monitors remediation of the control environment when deficiencies are identified.

Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads the development of the communication strategy focusing on positively influencing or changing behaviour.

Represents Resilience & Integration execution interests and perspectives in corporate forums, and influence corporate policy related to area(s) of expertise. May network with industry contacts to gain competitive insights and best practices.
 

Qualifications:

· Post secondary education.

· 7+ years in an Operational Risk environment.

· Certification in any of the follow would be an advantage CRM, BCI, CCSA, CISA, CA, CCSP, ISC, ITIL.

· An advanced understanding of risk and control and governance frameworks, and practices and Operational Risk management or other assessment methodologies.

· Practical experience of working in the governance structures expected in a financial services business including the management and delivery of governance items, including high-quality reports and proposal documents.

· Experience conducting stress and/or scenario testing activities.

· An understanding of the Enterprises businesses, including key products and services, processes and controls.

· Strong organisational skills and attention to detail, with a demonstrated ability to work independently, lead multiple projects, effectively prioritise, and manage a high-volume of tasks, deadlines, requirements, and decisions.

· Strong knowledge of enterprise risk and control frameworks and resilience risks relating to business operations, technology and supply chains.

· Knowledge across the following resilience disciplines: Cyber Security, Fraud, Business continuity, Incident and Crisis management, Disaster Recovery, Technology Resilience and supplier/vendor management.

· Strong understanding of Operational Resilience regulatory requirements and expectations, as well as awareness of Operational Resilience industry practices, evolving trends and leading practices.

· An understanding of the Enterprises businesses, including key products and services, processes and controls.

· Strong understanding of concepts and application of change management.

· Awareness of multi-jurisdictional regulatory practices and requirements, where warranted.

· Ability to produce concise and polished executive level materials, including presentations and reports.

· Presentation and communication skills.

· Sound judgement.

· Critical thinking and problem-solving techniques.

· Change management.

· Time management and prioritization.

· Strong executive presence with ability to motivate, influence and negotiate.

· Stakeholder relationship management.

· Conflict management and resolution skills.

· Strong data analytics skills, including Microsoft Excel.

· Collaboration skills.



TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-CN1