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Electrical Engineer- Fort Wayne, IN
We are looking for an experienced Data Center Electrical Engineer to lead design reviews, oversee construction quality, and ensure mission-critical electrical systems meet the highest standards of safety, reliability, and efficiency. This role supports both retrofits and greenfield projects, partnering closely with construction, operations, and engineering teams from concept through commissioning.

Must Have Skills

• 5+ years of Electrical Engineering experience in large-scale construction environments
• QA/QC testing and commissioning experience
• Strong MEP, A/E, and AC/DC systems background
• Experience designing and supporting mission-critical facility electrical infrastructure
• Bachelor’s degree in Electrical Engineering, Power Engineering, or related technical field (or equivalent experience)

Nice to Have Skills

• Experience in military, semiconductor, or power plant electrical projects
• Fabrication/welding/metal work background
• PE license or Master’s degree in Engineering or Business
• Experience with substations, switchgear, ATS, SCADA tools, and electrical protection
• Knowledge of high-voltage, medium/low-voltage distribution and data center equipment (generators, transformers, monitoring and fire safety systems)
• Strong junior profiles (2–3 years) with excellent communication skills and a strong desire to learn will also be considered

Day-to-Day Responsibilities

• Lead design reviews at 30%, 60%, and 95% phases, focusing on constructability, standards, and value engineering
• Partner with construction teams to ensure quality execution, adherence to standards, and timely delivery
• Act as the electrical systems subject matter expert during construction and post-occupancy
• Participate in commissioning meetings, review submittals, track engineering updates, and validate temporary service plans
• Conduct site inspections, review First-of-a-Kind installations, perform QA/QC checks, validate punch lists, and ensure as-built/redline accuracy

Mechanical Engineer – Fort Wayne, IN
We’re looking for an experienced Data Center Mechanical Engineer to design, build, and optimize mission-critical infrastructure. This role blends technical depth, hands-on fieldwork, and cross-functional collaboration to deliver both retrofit and greenfield data center projects.
You’ll serve as a mechanical subject matter expert…guiding designs, reviewing contractor work, overseeing system commissioning, and ensuring the highest standards of performance, efficiency, and safety.

Must-Have Skills

• 5+ years in mission-critical facility design and construction, with expertise in mechanical infrastructure.
• Hands-on experience with MEP systems and construction safety procedures.
• Experience designing, constructing, or commissioning at least one of:
• Chilled water cooling systems
• Air handling systems
• Fire suppression systems
• Plumbing systems
• Underground dry/wet utilities

• Bachelor’s degree in Mechanical or Industrial Engineering (or equivalent practical experience).
  Nice-to-Have Skills
  • Background in military, semiconductor, or power plant engineering projects.
  • Professional Engineering license or Master’s degree.
  • Experience with mechanical cooling plants, modular assemblies, and mechanical design for production-scale builds.
  • Strong communication skills and eagerness to learn—open to junior candidates (2–3 years) with the right drive and aptitude.
  
  Day to Day Responsibilities
  • Lead and participate in mechanical design reviews at key project milestones (30/60/90/IFC) for chilled water plants, CRAC/CRAH units, HVAC systems, plumbing, fire suppression, and fuel oil systems.
  • Oversee on-site installation, QA/QC inspections, and commissioning (L1–L5) of mission-critical systems.
  • Collaborate with electrical, structural, and controls teams to ensure seamless MEP integration.
  • Review and approve RFIs, submittals, and change orders; ensure alignment with codes (ASHRAE, NFPA, IBC) and best practices.
  • Troubleshoot and validate mechanical systems, ensuring operational readiness and reliability.
  • Drive innovation in cooling technologies, system redundancy (N+1, 2N), and energy efficiency strategies.

QA LEAD / SOLUTION ARCHITECT
We are seeking a talented QA Lead / Solution Architect to join our team and support our telecommunications client in their efforts focused on Test Automation and Lab Optimization. In this role, you will be supporting a discovery-to-design project focused on lab asset management, scheduling, and test case management—conducting stakeholder interviews, analyzing software options, guiding technology selection, and delivering a validated solution design with an implementation plan. This is a hybrid opportunity that is expected to work onsite 3 days out of the week in Kansas City, MO.. 

Must Have Skills:

• 10+ years of experience in Quality Assurance, with a significant portion in leadership or architectural roles within the telecommunications industry. 

• Demonstrated experience in QA tool evaluation and selection, with a focus on tools that are relevant to telecommunications lab and test management. 

• Telecommunications Testing: While they won't be testing, they need to understand the methodologies and toolsets for testing in a telecom environment, such as performance, security, and interoperability testing. 

• Deep understanding of telecom infrastructure, including Customer Premise Equipment (CPE) and network systems, as this is the environment they'll be designing a solution for. 

• Familiarity with solutions used to manage and schedule physical hardware assets in a telecom lab. This is a critical component of the project. 

• Strong stakeholder management skills, specifically with director-level technical staff in a telecom environment who may be focused on network performance and hardware. 

• Jira & Integration: Expert-level knowledge of Jira and its potential integrations with telecom-specific QA tools. 

• An understanding of test automation frameworks used in the telecom space (e.g., Selenium for web interfaces, but also potentially more specialized tools for device-level testing). 

• Proven ability to work independently and manage their own workload without close supervision. 

Day to day responsibilities:  
The ideal candidate will be a single point of accountability for the following deliverables, leveraging their telecom experience to drive the project forward: 

• Discovery & Requirements Gathering: Interviewing the two client directors to define requirements for both a CPE/network lab asset management platform and a test case management system. They must be able to "speak their language" to effectively gather information. 

• Market Analysis & Proof of Concept: Researching, evaluating, and conducting a competitive analysis of software solutions that are a good fit for the telecommunications industry, including a detailed cost analysis. 

• Solution Design & Planning: Creating a high-level solution design document, a detailed implementation plan, and a validated Proof of Concept tailored to the client's telecom environment. 

• Knowledge Transfer: Actively sharing knowledge with the client stakeholders to ensure buy-in for a solution that directly addresses the unique challenges of their telecom lab. 

Sr. Business Analyst
Length: 12+ month contract
Location: Charlotte, NC (4 days per week on site; 1 day per week remote)

We are seeking a highly skilled and experienced Senior Business Analyst to join the Customer Operations Business Team. This role will serve as a strategic liaison between Channel Owners, Journey Owners, IT teams, and vendors to define and design enhanced customer service experiences. The ideal candidate will have a deep understanding of customer operations and IT systems and work independently with minimal supervision to align business needs with technology solutions.

Sr. Business Analyst Requirements:

• 10+ years of experience in business analysis/systems analysis
• Strong analytical, problem-solving, and organizational skills with attention to detail
• Ability to manage multiple priorities, meet deadlines, and perform under pressure
• Proven leadership skills and ability to work independently
• Excellent communication skills – both verbal and written
• Skilled in using Microsoft Office tools, including Word, Excel, and Visio

Sr. Business Analyst Responsibilities:

• Actively support initiatives to simplify and improve the overall customer experience.
• Analyze current business operations to identify strengths, weaknesses, and opportunities for automation.
• Elicit, document, and manage complex business requirements and process flows.
• Facilitate clear communication between business units and IT to ensure solution alignment with strategic goals.
• Drive alignment and commitment from all stakeholders through negotiation and collaboration.
• Partner with business teams to integrate technology solutions into broader business strategies.
• Support project execution by updating project plans and collaborating with Project Managers.
• Conduct cost-benefit and data analysis to evaluate the feasibility and efficiency of solutions.
• Work closely with reporting teams to support report analysis, triage issues, and validate accuracy of next best actions.
• Develop and execute test plans for functional and user acceptance testing (UAT).
• Perform additional duties as required in a fast-paced and dynamic environment.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Position Overview
We are seeking a strategic and results-driven Senior Business Analyst to support critical initiatives within our Customer Operations function. This role will serve as a key liaison between business stakeholders and technical teams, ensuring alignment between strategic goals and implementation outcomes. The successful candidate will be responsible for documenting, validating, and refining business requirements and experience flows, with a strong focus on delivering clear and compelling materials to executive leadership.

Key Responsibilities

• Act as the first line of review and validation for business requirements before escalation to senior leadership.
• Develop and finalize Business Requirements Documents (BRDs) and detailed customer experience workflows.
• Facilitate cross-functional collaboration and discussions to gather, clarify, and refine business needs.
• Prepare presentation materials and lead pre-meetings with leadership to ensure alignment and readiness for executive discussions.
• Deliver executive-level storytelling through polished presentations (PowerPoint) and business documents (Word).
• Partner with product owners and other business leaders to align customer experience strategies with technical solutions.
• Support decision-making processes by connecting business objectives with user and operational impact.

Must-Have Skills & Experience

• 7–9 years of experience in a Business Analyst role, preferably with a focus on customer experience or business strategy.
• Proven track record of facilitating meetings, driving alignment, and leading cross-functional collaboration.
• Ability to think both strategically and analytically, and to translate complex requirements into actionable insights.
• Strong interpersonal and communication skills with demonstrated ability to interact with senior stakeholders.
• High proficiency in PowerPoint and Word, with an emphasis on storytelling and visual communication.

Nice-to-Have

• Experience working within the telecommunications industry.

Responsibilities

• 70% – Drafting and finalizing BRDs, creating experience flows, preparing materials, and leading internal pre-meetings.
• 30% – Facilitating collaborative sessions across functional teams and stakeholders.
• Serve as the first line of review and validation for business requirements before escalation to senior leadership.
• Draft and finalize Business Requirements Documents (BRDs) and experience workflows.
• Collaborate with cross-functional teams to facilitate discussions, clarify business needs, and translate them into clear documentation.
• Prepare for and lead pre-meetings ahead of executive sessions.
• Ensure executive-level storytelling through polished presentations (PowerPoint) and documents (Word).
• Partner with leadership to align business strategies with customer experience flows.
• Work closely with product owners to refine requirements and avoid misalignment between business expectations and technical output.