Find Your Next Role

Change Management Consultant

Contract Details

• Duration: 6+ months (strong likelihood of extension)

• Start Date: 3/2

• Location: Austin, TX — onsite initially, transitioning to mostly remote

Interview Process

• Two 30-minute WebEx interviews with the Program Lead and Hiring Manager

Overview

Our client’s Global Planning, Portfolio, and Change team is seeking an experienced Change Management Consultant to support large, cross-functional system and process initiatives.

This individual will serve as an internal consultant, partnering closely with Project Managers across multiple workstreams to embed change management best practices, conduct change impact assessments, and ensure successful adoption of new systems and processes.

The role supports global programs across the US, EMEIA, and APAC and requires someone comfortable working independently in a fast-paced, enterprise environment.

Key Responsibilities

• Consult with Project Managers on change strategy and readiness planning

• Lead stakeholder analysis and change impact assessments

• Develop communications, training, and adoption plans

• Deliver and maintain change frameworks, tools, templates, and methodology

• Provide coaching and guidance to internal teams on change best practices

• Support large-scale system/process implementations

• Provide regular status updates and visibility to leadership and stakeholders

Qualifications

• 5+ years of enterprise Change Management experience within large organizations

• Experience with structured methodologies (PROSCI/ADKAR strongly preferred)

• Background supporting large IT or system implementations

• Proven project/program management experience

• Strong consultative mindset with ability to influence stakeholders

• Excellent communication and facilitation skills across cross-functional teams

• Experience working with global teams across multiple time zones

• Highly organized with strong documentation skills
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  #LI-AM1
   

• PMO-grade program/project management experience.
• Proven ability to manage multiple complex projects concurrently.
• Demonstrated experience driving end-to-end delivery (scope, milestones, dependencies, risks, and adoption).

• Experience serving as the primary point of contact for diverse stakeholders.
• Comfortable interfacing across levels, up to regional leadership and PMO leadership.
• Strong facilitation skills for status meetings, workshops, and requirement sessions.

• Familiarity with EHS concepts, terminology, and standards (not required to be a deep technical specialist).
• Prior exposure to EHS, safety, compliance, industrial operations, utilities, infrastructure, or construction environments.

• Self-starter who thrives in ambiguity and high-pace environments.
• Able to take direction without needing step-by-step instructions.
• Skilled at synthesizing information from PMO and stakeholder discussions and connecting dots across initiatives.

• Strong capability in building and maintaining project plans, trackers, and status reporting.
• Highly focused on schedule adherence and adoption as core success metrics.

• Expected to attend PMO team meetings, listen for cross-project dependencies and duplication, and act as the “glue” to keep work moving and aligned.
• Own and manage a portfolio of ~5 EHS projects spanning construction, operations, and programmatic initiatives.
• Partner with EHS leaders (e.g., contractor management lead, area managers, operations/construction stakeholders) to translate roadmaps into executable plans.
• Build, maintain, and continuously update project plans, milestone trackers, and status reports.
• Facilitate requirements workshops and planning sessions to define scope, requirements, and success criteria.
• Run recurring project status meetings (weekly/monthly as appropriate) to drive alignment, decisions, and follow-through.
• Track and report progress and risks, with emphasis on schedule and adoption.
• Drive issue escalation through the central PMO.
• Coordinate across regions (primarily U.S., plus some EMEA/APAC) to ensure consistent execution and messaging.
• Identify and prevent duplication of effort by connecting dots between related initiatives.
• Contribute to continuous improvement of PMO processes, methodologies, and tools, acting as a peer brain on the PMO team—not just an executor.

• Active Epic certification in ClinDoc and Behavioral Health (required).
• Hands-on experience supporting Epic Behavioral Health implementations (optimization-only experience will not suffice).
• Strong understanding of Behavioral Health clinical workflows, including patient safety protocols, observation levels, and interdisciplinary care models.
• Experience configuring patient belonging tracking and safety-related documentation workflows in Epic.
• Proven experience collaborating with providers, nursing, and multidisciplinary care teams.
• Knowledge of Epic security concepts, including user roles, templates, and access controls, particularly in Behavioral Health settings.
• Experience with Epic testing methodologies, including unit testing, integrated testing, and go-live readiness.

• Configure, build, and support Epic ClinDoc and Behavioral Health workflows in implementation or post-implementation environments.
• Design, build, and maintain patient belonging tracking workflows to support Behavioral Health safety and compliance requirements.
• Configure and support safety checks and alerts related to patient risk, observation levels, and Behavioral Health protocols.
• Collaborate with Behavioral Health clinicians, nursing staff, and interdisciplinary care teams to validate workflows and optimize documentation practices.
• Partner with Epic Security and IT teams to ensure appropriate user access, role-based security, and confidentiality controls for Behavioral Health users.
• Participate in design sessions, workflow validations, and integrated testing across ClinDoc and Behavioral Health modules.
• Support system testing efforts, including unit testing, integrated testing, and go-live readiness activities.
• Troubleshoot documentation, safety, and access-related issues, providing timely resolution and root cause analysis.
• Develop and maintain documentation for build decisions, workflows, and configuration changes in accordance with project governance standards.
• Provide end-user support and knowledge transfer to clinical and IT teams during and after go-live.

• Expertise in building and supporting Epic ClinDoc and Behavioral Health workflows that prioritize patient safety and regulatory compliance.
• Thoughtful design of Behavioral Health documentation and patient belonging tracking that supports high-risk care environments.
• Strong collaboration with clinical, technical, and security stakeholders to deliver workflows aligned with real-world care needs.
• Reliable testing and go-live support that ensures system readiness and minimizes disruption to clinical operations.
• Clear documentation, knowledge sharing, and troubleshooting that strengthen long-term system stability and user adoption.

Job Title: Senior Data Analyst — Data Governance (Finance)

Location: Hybrid (3–4 days/week) at First Canadian Place, Toronto

Contract: 12-month contract

Overview:
Senior Data Analyst to support our client's Data Governance and Data Stewardship functions within Finance. This is a hands-on, execution-focused role that will work closely with senior managers and a data steward team to support metadata, business glossaries, data quality, and lineage initiatives across financial systems. The ideal candidate combines solid technical skills (SQL, data mapping/modeling) with strong communication and stakeholder-facing abilities.

Key Responsibilities:
- Support data stewardship for financial systems, working alongside data stewards, managers, and senior managers.
- Perform analysis to identify and document data quality issues, lineage, and metadata requirements.
- Maintain and expand metadata repositories and business glossaries; ensure accurate and up-to-date dataset definitions and lineage.
- Execute data mapping, basic data modeling, and data profiling tasks to support governance initiatives.
- Collaborate with cross-functional teams (reporting, ETL, master data teams) to enable consistent data management practices.
- Prepare clear, actionable recommendations, documentation, and status reports for managers and stakeholders.
- Act as a consultant to finance teams to help them manage and improve their data used for reporting and analytics.
- Participate in governance processes, meetings, and working sessions; help operationalize governance policies and standards.

Required Qualifications:
- 4–6 years relevant experience in data analytics, data governance, or a related data stewardship role (senior analyst level).
- Proficiency in SQL for data profiling, analysis, and validation.
- Practical experience with metadata management, business glossaries, and documenting data lineage.
- Familiarity with data governance tools (experience with Informatica, Collibra, Alation, or similar is highly desirable).
- Basic experience with data mapping and entry-level data modeling; familiarity with ETL concepts.
- Strong verbal and written communication skills; ability to present findings and recommendations to technical and non-technical stakeholders.
- Demonstrated ability to take initiative, execute tasks independently, and work collaboratively in a team environment.
- Professional demeanor and strong interpersonal skills—able to integrate well with team culture.

Preferred Qualifications:
- Experience within the financial services, banking, insurance, or securities industries (domain knowledge of finance systems and reporting is beneficial).
- Prior work supporting enterprise data stewardship or master data management programs.


TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-CN1

Job Title: Certified Epic Radiant Consultant  

The client is seeking a Certified Epic Radiant Consultant to support multiple active and upcoming radiology and imaging initiatives. The work includes continued optimization of Epic Radiant and MyChart scheduling workflows, new system implementations, complex integrations, and expansion efforts across radiology services. This role will support both technical and operational initiatives related to patient access, imaging workflows, and radiologist capacity. 

Must Have Skills: 

• Epic Radiant Certification 

• Proven experience supporting Epic Radiant in a production healthcare environment 

• Strong experience with MyChart scheduling, including: 

• Ticket scheduling 

• Decision tree configuration 

• Exam bundling 

• Open scheduling (including Mammography) 

• Experience supporting Epic integrations, including Epic-to-Epic interfaces 

• Strong understanding of radiology and imaging workflows 

• Ability to manage and support multiple concurrent initiatives 

• Strong communication and stakeholder collaboration skills 

Nice to Have: 

• Experience with Hello World implementations or expansions 

• Experience supporting or implementing lung cancer screening programs (Epic or third-party) 

• Familiarity with Tecsys systems and appointment-based integrations 

• Experience with Community Connect environments and rollouts 

• Experience working with state or public health agencies 

• Experience supporting radiology operational scaling or staffing initiatives 

Day-to-Day Responsibility: 

• Configure and optimize MyChart ticket scheduling, decision trees, bundling, and open scheduling workflows 

• Support Hello World expansion initiatives within Epic Radiant and MyChart 

• Participate in or lead the implementation of a new lung screening system, including workflow design and integration support 

• Design, support, and maintain a unique Epic-to-Epic integration with NC DHHS 

• Implement and support a Tecsys appointment-based integration for Interventional Radiology (IR) 

• Support additional Community Connect rollouts as needed 

• Assist with workflow and system changes driven by expanded radiologist group coverage 

• Collaborate with radiology leadership, clinical teams, IT, and integration partners through testing, go-live, and post-go-live support 
  
  
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  #LI-JD6

• Bilingual (French & English)
• 7+ years in enterprise networking and operations
• Hands-on deployment and support of Cisco SDA in production environments
• Extensive Catalyst Center (DNAC) experience in: Lifecycle automation (SWIM, PnP); Assurance-driven operations; Template-based policy automation
• Strong knowledge of Cisco switching (Catalyst 9K preferred)
• Operational-level experience integrating with Cisco ISE: SGT mapping and compliance; 802.1X and TrustSec fundamentals
• Proven success leading RCA investigations in live networks
• Experience connecting Catalyst Center with: ServiceNow (CMDB + ticket automation); APIs (Python/REST + webhooks a plus)
• Understanding of ITIL/ITSM-aligned service workflowsFamiliarity with CI/CD configuration versioning preferred

•  Act as a Network SME to help customers upgrade their environment
• support technical discussions, documentation, and stakeholder communication (in French and English)
• Hands-on deployment and support of Cisco SDA in production environments