SENIOR SALESFORCE DEVELOPER - Durham,NC // Hoboken, NJ

The Select Group is seeking a Senior Salesforce Developer to join a Salesforce CRM Platform team to support the continued growth of a Customer Success Experience (CSX) initiative. This Senior Salesforce Developer will help design, develop, and enhance Salesforce Service Cloud capabilities while supporting multiple enterprise initiatives. The ideal candidate has strong Salesforce development experience and is comfortable learning emerging technologies such as Agentforce and Data Cloud.

What You'll Bring: 

• 5+ years of Salesforce development experience.
• Strong Salesforce Service Cloud experience.
• Hands-on experience with Apex, Lightning Web Components (LWC), Flows, and Salesforce configuration.
• Experience developing APIs and system integrations.
• Agile software development experience.
• Strong communication and problem-solving skills.

Bonus Experience: 

• Salesforce Agentforce experience.
• Salesforce Data Cloud exposure.
• Salesforce sales cloud experience. Role will be roughly 80% service cloud and 20% sales cloud.
• Experience building AI-enabled or automation-focused Salesforce solutions.

What You'll Do: 

• Develop new features and enhancements within Salesforce Service Cloud.
• Build custom Apex classes, Lightning Web Components, Flows, and integrations.
• Participate in Agile ceremonies, sprint planning, and backlog refinement.
• Collaborate with business analysts, architects, and quality engineers to deliver new functionality.
• Support code reviews, deployments, production releases, and issue resolution.
• Contribute to multiple Salesforce initiatives while maintaining development best practices.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-KG1
 

SOFTWARE QUALITY ENGINEER (SALESFORCE) - Durham, NC // Hoboken, NJ
The Select Group is seeking a Software Quality Engineer to join a Salesforce CRM Platform team to support the continued growth of a Customer Success Experience (CSX) initiative.  This Software Quality Engineer will play a critical role in validating new functionality, ensuring platform stability, and supporting high-quality releases across the Salesforce CRM ecosystem. This is a hybrid opportunity, working 3 days out of the week onsite in Durham, NC. or Hoboken, NJ..

What You'll Bring: 

• 5+ years of Software Quality Engineering or QA experience.
• Strong Salesforce Service Cloud testing experience.
• Hands-on test automation experience.
• API and integration testing experience.
• Agile software development experience.
• Strong communication and problem-solving skills.

Bonus Experience: 

• Salesforce Agentforce experience.
• Salesforce Data Cloud exposure.
• Experience testing AI-enabled applications or conversational AI.

What You'll Do: 

• Execute manual and automated test cases for Salesforce enhancements.
• Validate Service Cloud functionality and integrations.
• Participate in sprint planning, testing, and release activities.
• Log, track, and retest defects.
• Collaborate closely with developers, product owners, and business stakeholders to ensure high-quality releases.
• Help improve automation coverage and QA best practices.

Sr. Salesforce Agentforce Analyst- Durham, NC / Denver, CO / Hoboken, NJ 
The Select Group is seeking a Lead Business Analyst who will serve as the primary business and functional lead for the CSX Agentforce Transformation Program and act as the bridge between business stakeholders and Salesforce delivery teams. Traditional Salesforce Service Cloud experience alone is not sufficient; the role requires a strong understanding of how an agentic AI layer operates on top of Service Cloud and how prompts, reasoning engines, knowledge sources, datasets, integrations, and business rules affect accuracy, performance, scalability, adoption, and cost.
 
What You'll Bring:

• 7+ years of experience in Business Analysis, Product Ownership, Solution Analysis, Business Architecture, or a related enterprise delivery role.
• Hands-on Salesforce Service Cloud experience.
  • Understanding of Salesforce routing and assignment rules, service-level agreements, and entitlements.
• Hands-on Salesforce Agentforce experience or comparable agentic AI implementation experience.
  • Experience with Salesforce knowledge articles, knowledge management, enterprise data grounding, and AI response validation.
• Generative AI / large language model experience, including prompt engineering.
  • Ability to test AI-generated responses and improve response accuracy and escalation behavior.
• Strong business analysis, requirements gathering, documentation, and stakeholder facilitation skills.
  • Experience translating business needs into technical requirements, workflows, acceptance criteria, and scalable solution designs.
  • Strong communication skills and the ability to work effectively with business leaders, developers, architects, and engineering teams.

 
What You'll Do: 

• Meet with customer-service leaders and business stakeholders to understand pain points, contact drivers, metrics, KPIs, and desired outcomes.
• Gather and document functional requirements for Salesforce Service Cloud and Agentforce use cases.
• Translate requirements into clear technical stories, workflows, acceptance criteria, prompts, actions, and solution recommendations for engineering teams.
• Participate in architecture, solution-design, and prioritization discussions with Salesforce developers, architects, and quality engineers.
• Help define Agentforce agents, sub-agents, tasks, actions, routing logic, escalation paths, and human handoffs.
• Identify and validate the knowledge articles, databases, customer data, product information, order information, and business rules used to ground AI responses.
• Create, test, and refine prompts to improve accuracy, consistency, efficiency, and customer experience.
• Conduct or support user acceptance testing and validate AI-generated responses against standards and guardrails.
• Investigate hallucinations, inaccurate answers, poor escalations, or performance issues and collaborate on corrective changes.
• Evaluate scalability, token consumption, response efficiency, and operating-cost considerations for high-volume use cases.

 

Software Configuration Management Specialist- Seattle, WA (On-site)


Overview
The Select Group is seeking a Software Configuration Management Specialist who combines strong technical, research, and analytical capabilities with the ability to execute quickly and effectively. This individual must be comfortable working alongside highly skilled developers and collaborating with engineering and research teams.

The position requires someone who can operate effectively in an ambiguous, fast-paced environment. The ideal candidate will possess a strong technical background spanning multiple engineering disciplines and will work closely with Systems Engineers, Hardware Development Engineers, and Software Development Engineers to establish and support effective software configuration management mechanisms.
This individual will identify gaps, clearly communicate risks, and propose practical solutions. The ideal candidate will offer both broad engineering knowledge and demonstrated hands-on experience managing the configuration of complex software systems.

Required Qualifications

• Bachelor’s degree in Computer Science, another technical discipline, or equivalent professional experience
• At least three years of software configuration management or software configuration control experience
• Experience working within aerospace regulatory environments
• Experience managing software configuration processes throughout the software development lifecycle
• Strong written and verbal communication skills
• Ability to work across systems, hardware, software, and research teams

Preferred Qualifications

• Master’s degree in Computer Science or Electrical Engineering
• Experience with DO-178C software configuration management
• Demonstrated delivery of large, cross-functional technical projects
• Ability to communicate complex technical information clearly and concisely to different audiences
• Experience developing frameworks or simplified tools used to support complex applications
• Experience improving configuration management tools, workflows, and processes

Responsibilities

• Perform software configuration management and configuration control activities across complex aerospace systems and software development programs.
• Establish, maintain, and enforce configuration management processes, standards, procedures, and controls throughout the software development lifecycle.
• Manage configuration baselines, software releases, version control, change requests, and related documentation to maintain accuracy and traceability.
• Partner with Systems Engineers, Hardware Development Engineers, Software Development Engineers, and research teams to identify configuration gaps and implement effective solutions.
• Review proposed configuration changes for completeness, technical impact, compliance, and alignment with established engineering and regulatory requirements.
• Support audits and compliance activities within aerospace regulatory environments, ensuring configuration records and processes meet applicable standards, including DO-178C.
• Identify process deficiencies, discrepancies, and risks; communicate findings to technical stakeholders and drive timely resolution.
• Develop and enhance configuration management tools, workflows, and processes to improve efficiency, scalability, and reliability across complex technical programs.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-EZ1

Position Title: Services Coordinator

Engagement Duration: 6-month initial engagement, with potential for extension based on project needs

Engagement Overview:
Our Longwood location has recently absorbed a significant operational workload, and we're seeking a consultant to establish structure, drive coordination, and ensure a smooth transition as this function stabilizes under new management. This is an opportunity to bring order to a newly acquired workstream and serve as the operational backbone during a period of transition.

Core Responsibilities & Qualifications:

• Proven track record (2+ years) in an administrative, executive support, or coordination capacity, with demonstrated ability to operate independently in ambiguous or evolving environments
• Expertise in data management — accurately entering, updating, and maintaining data flows critical to Longwood site operations
• Strong coordination capabilities: scheduling and managing meetings, documenting key decisions and action items, and holding stakeholders accountable to migration timelines and deliverables
• Intermediate-to-advanced proficiency in Microsoft Office, with particular strength in Excel for tracking and reporting
• Exceptional organizational acumen — able to manage competing priorities across multiple workstreams while maintaining precision and attention to detail

Value-Add Expertise (Preferred):

• Background in inventory and asset management practices
• Experience tracking IT assets through their full lifecycle — from order placement through delivery, deployment, and storage
• Ability to monitor equipment inventory levels and proactively coordinate replacement orders to prevent operational gaps

Work Location: Hybrid — 3 days on-site at our Longwood, FL location

SENIOR PROJECT EXECUTION COORDINATOR - REMOTE (EST/CST)
The Select Group is seeking a Senior Project Execution Coordinator to support Data Center projects across a designated region. This role will serve as a key coordinator supporting Strategic Negotiators, Project Managers, Regional Program Managers (RPMs), contract designers, and other stakeholders with project management and administrative activities. Responsibilities will include supporting site development and preconstruction processes such as land acquisition, due diligence, risk management, contract negotiations, utility agreements, and related project workflows. This is a remote, senior-level position focused on managing multiple projects, tracking project activities and milestones, coordinating across teams, and maintaining database-driven workflows rather than field-based construction execution.

Must Have Skills:

• 6+ years of Construction-based Project Coordination, Project Management, or Project Admin experience
  • Skills needed:
    • Project tracking
    • Managing multiple workflows
    • Coordinating cross-functional teams
    • Documentation management
• Strong Organizational Skills & High-Volume Work Management
  • Detail oriented
  • Process oriented
• Contract Management experience
  • Procurement processes, due diligence, contract negotiations, change orders/management, etc.
• Strong communication skills
  • Able to coordinate across multiple programs and cross functional teams, present updates, manage reports, etc.
  • Proactive mindset

Nice to Have Skills:

• Background supporting Utility, Pre-construction, or real-estate based Projects
• Data Center leasing experience - strongly preferred
• Data Center experience
  • Exposure to land development processes (land acquisition, site development, leasing agreements, easements, negotiations, zoning, permitting, etc.)
• PMP or relevant construction-based certifications

Day-to-day responsibilities:

• Oversee program management processes, procedures, and administrative activities supporting regional infrastructure and campus projects.
• Provide day-to-day operational and project support to Strategic Negotiators, Regional Program Managers, project controls teams, and other regional stakeholders.
• Lead the implementation of program best practices and global initiatives while documenting and sharing lessons learned across teams.
• Maintain project plans by tracking site actions, milestones, schedules, dependencies, risks, meeting minutes, and assigned follow-up items.
• Collect and consolidate project information, generate program reports, and create presentation materials for leadership and stakeholder reviews.
• Prepare, submit, and manage contracts through review, negotiation, approval, and signature, including agreements with designers, contractors, and local jurisdictions.
• Draft and submit funding approval requests while reviewing and maintaining budgets against capital expenditure limits and project timelines.
• Manage external vendor payments, including establishing purchase orders, processing wire payments, handling PO increases, and tracking payment status.
• Support contractor, general contractor, and subcontractor assessments and approvals, including coordination with relevant project stakeholders.
• Assist after site selection with final bids, negotiations, zoning-related activities, designer appointments, and coordination of projects through the next stage of development.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-KG1