NetOps Specialist SR

Start Date: ASAP

Agency Specific Background Check:  none

Background Check Timeframe: none

PMO Program: Yes

Program PTO & Holiday Package: 11 holidays + 7 sick + 5 days PTO

Program Mission:  Provides services that implement an enterprise-wide capability for effective and integrated operations, oversight, responsibility, and accountability for the NMCI and the MCEN, incorporate the ONE-Net into a converged enterprise IT services business model, and support DoD agency/military department (MILDEP) convergence to the same enterprise IT services business model albeit in separate management domains. 

Contract Ultimate Expiration Date: 06/01/2025

LCAT Job Title: NetOps Specialist - Senior

Minimum LCAT Requirements –

• Clearance: Secret
• Certifications: IAT II (one of the below) AND CCNA required to start
  • CCNA Security
  • CySA+
  • GICSP
  • GSEC
  • Security+ 
  • CND
  • SSCP
• MUST OBTAIN IAT III Certification within 180 days of starting
• MUST OBTAIN CCNP R/S OR CCDP within 180 days of starting
• Education: Bachelor's Degree
• Years of Experience: 8+
• Must be flexible on work hours. Will need to participate COOP exercises until 9pm bi-weekly at a minimum, but the ideal candidate is flexible to work evenings as needed. Evening hours will be offset to maintain a 40 hr work week.

Responsibilities:

• Oversee the infrastructure and network operation by responding appropriately to alerts and events.
• Oversee incident resolution, ensuring appropriate response to escalations.
• Coordinate infrastructure repairs including directing remote activities to ensure continuity for service delivery.
• Review root cause analysis documentation to address performance management and incident correlation issues.
• Provide data center support where appropriate.
• Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.
• Provide incident notification to Government representatives.