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Project Manager
The Select Group is looking for a Project Manager for one of their top telecommunication clients. This is going to be a long term contract located in Stamford, CT. You will be responsible for providing coordination support for the Digital Transformation team within Customer Ops.

Project Manager Requirements:

• 3–5 years of experience in project coordination, business analysis, or project support roles
• Strong organizational skills with the ability to manage issue logs, action items, and documentation
• Excellent written and verbal communication skills for capturing and summarizing discussions
• Proficiency with tools like PowerPoint, Excel, SharePoint, or similar
• Ability to collaborate effectively with cross-functional teams and stakeholders

Nice-to-Have Skills:

• Familiarity with PMO processes and structured project management methods

Project Manager Responsibilities:

• 70% – Meeting Coordination & Documentation: Schedule meetings, prepare agendas, take and distribute detailed notes, track follow-ups
• 20% – Issue Log Management: Maintain and update logs, monitor progress on resolutions, escalate risks as needed
• 10% – Working Group Participation: Support collaborative sessions, track action items, and ensure alignment across stakeholders

Data Center Technician (Second Shift)

Location: Atlanta, GA (30318)
Work Schedule: Monday–Friday, 4:00 PM – 12:00 AM
Duration: 12+ month contract with potential to convert or extend
Work Type: 100% On-site

About the Role
Our client, a fast-growing software company, is seeking an experienced Data Center Technician to support the day-to-day operations of their Atlanta data center. This role is highly hands-on and will involve equipment installation, troubleshooting, documentation, and physical infrastructure support across a large-scale environment. The ideal candidate will have a strong mix of hardware skills, attention to detail, and experience using tools like SunbirdDC for asset and infrastructure tracking.

Key Responsibilities

• Install and configure equipment including servers, switches, storage, racks, PDUs, and structured cabling
• Monitor infrastructure performance and proactively prevent service degradation
• Troubleshoot hardware and physical connectivity issues; escalate as needed
• Partner with operations teams for break-fix resolution and preventative maintenance
• Coordinate with remote hands support across other data center locations
• Maintain accurate documentation of the data center environment and updates using SunbirdDC
• Set and uphold operational standards and best practices for data center hygiene and organization
• Perform asset tracking and inventory management (installed and spare equipment)
• Handle all shipping, receiving, and RMA logistics
• Maintain a clean, organized, and safe working environment
• Update tickets and assigned tasks in a timely manner using internal tracking tools
• Follow formal change management processes
• Participate in scheduled off-hours maintenance windows
• Provide 24x7 support coverage as required

Minimum Qualifications

• 2+ years of hands-on experience with data center equipment and infrastructure (servers, storage, network, racks, PDUs, cabling, etc.)
• Experience with SunbirdDC or similar data center infrastructure management (DCIM) tools
• Strong understanding of cooling, power, and space resource planning
• Comfortable performing hardware replacement, cabling, and installation tasks
• Familiarity with Linux/Unix system administration, networking, and SAN connectivity
• Experience coordinating with vendors for quotes, purchases, RMAs, and support
• Proficient with Excel for asset tracking, data manipulation, and reporting
• Experience in shipping/receiving, inventory control, and logistical tracking
• Ability to troubleshoot and resolve hardware issues independently
• Comfortable lifting up to 50 lbs and working in physically active environments
• Scripting experience (e.g., Bash, Python) is a plus
• Prior experience supporting 24x7 production environments
• Bachelor’s degree in Computer Science or related field, or equivalent hands-on experience

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Program Manager – Stamford, CT

We’re seeking a Program Manager to support our largest telecommunications client. This role is focused on ensuring full location readiness for government-awarded area builds prior to plant construction completion, driving compliance with regulatory requirements and minimizing customer friction. You’ll collaborate across multiple teams and business units to deliver solutions that directly enhance the customer experience while supporting key marketing and sales initiatives.

Must Have Skills

• 5–10 years of project or program management experience

• Strong Excel and PowerPoint skills for reporting, analysis, and executive presentations

Nice to Have Skills

• MS SQL

• SharePoint knowledge

• Telecom industry background

Day-to-Day Responsibilities

• Reporting (60%) – Build and deliver program reports, dashboards, and status updates for executives

• Analysis (25%) – Review program data to identify risks, trends, and improvement opportunities

• Presentation & Communication (15%) – Prepare executive-level presentations, lead stakeholder discussions, and ensure alignment across teams

• Manage highly complex, enterprise-wide IT programs consisting of multiple projects

• Align program delivery with strategic initiatives, compliance standards, and success metrics

• Oversee risk management, governance, budgets, and interdependencies between projects

• Continuously identify opportunities to improve performance, cost efficiency, and delivery timelines
  
  
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Position Overview
We are seeking a strategic and results-driven Senior Business Analyst to support critical initiatives within our Customer Operations function. This role will serve as a key liaison between business stakeholders and technical teams, ensuring alignment between strategic goals and implementation outcomes. The successful candidate will be responsible for documenting, validating, and refining business requirements and experience flows, with a strong focus on delivering clear and compelling materials to executive leadership.

Key Responsibilities

• Act as the first line of review and validation for business requirements before escalation to senior leadership.
• Develop and finalize Business Requirements Documents (BRDs) and detailed customer experience workflows.
• Facilitate cross-functional collaboration and discussions to gather, clarify, and refine business needs.
• Prepare presentation materials and lead pre-meetings with leadership to ensure alignment and readiness for executive discussions.
• Deliver executive-level storytelling through polished presentations (PowerPoint) and business documents (Word).
• Partner with product owners and other business leaders to align customer experience strategies with technical solutions.
• Support decision-making processes by connecting business objectives with user and operational impact.

Must-Have Skills & Experience

• 7–9 years of experience in a Business Analyst role, preferably with a focus on customer experience or business strategy.
• Proven track record of facilitating meetings, driving alignment, and leading cross-functional collaboration.
• Ability to think both strategically and analytically, and to translate complex requirements into actionable insights.
• Strong interpersonal and communication skills with demonstrated ability to interact with senior stakeholders.
• High proficiency in PowerPoint and Word, with an emphasis on storytelling and visual communication.

Nice-to-Have

• Experience working within the telecommunications industry.

Responsibilities

• 70% – Drafting and finalizing BRDs, creating experience flows, preparing materials, and leading internal pre-meetings.
• 30% – Facilitating collaborative sessions across functional teams and stakeholders.
• Serve as the first line of review and validation for business requirements before escalation to senior leadership.
• Draft and finalize Business Requirements Documents (BRDs) and experience workflows.
• Collaborate with cross-functional teams to facilitate discussions, clarify business needs, and translate them into clear documentation.
• Prepare for and lead pre-meetings ahead of executive sessions.
• Ensure executive-level storytelling through polished presentations (PowerPoint) and documents (Word).
• Partner with leadership to align business strategies with customer experience flows.
• Work closely with product owners to refine requirements and avoid misalignment between business expectations and technical output.

The Select Group is looking for a Lab Tester to support our Telecom Client adding new products and services to its retail customers, expanding beyond its industry-leading wireless cell service.
In this role you will be instrumental in ensuring customers enjoy a seamless, stable, and reliable home internet experience. This is a unique opportunity to not only work side-by-side with one of the largest telecom companies in the world, but also to gain valuable experience in a wide range of skills. If interested apply now!


Skills: 

• Solid understanding of fundamental networking concepts
  • (TCP/IP, DHCP, DNS, LAN/WAN, Wi-Fi).
• Experience with Linux environments
  • including comfort with command-line operations for log retrieval and analysis.
• A strong "tester's mindset"
  • exceptional troubleshooting skills and a keen eye for detail.
  •  Excellent problem-solving abilities and the capacity to analyze complex technical issues.
• Strong communication skills
  • with the ability to clearly articulate technical issues to developers.
  • Ability to thrive in a dynamic, fast-paced, and collaborative team environment.
• Passion for Technology: 
  • We are looking for people that have a passion for IT and are looking to build their career in this field 
  • Has personal tech hobbies/projects 
  • Has a hunger for learning new technology 

Preferred Certifications 

• CCNA  
• CompTIA Network+ 
• CompTIA Linux+

Nice to Have Skills: 

• Direct experience with device management protocols, specifically TR-069 (CWMP), or similar protocols like SNMP.
• Familiarity with Auto Configuration Servers (ACS) or other remote management platforms.
• Hands-on experience using JIRA for test case management and defect tracking.
• Previous experience in a QA or testing role for networking hardware or embedded systems.
• Scripting skills (e.g., Bash, Python) for test automation is a plus.

Daily Responsibilities: 

• Perform comprehensive lab testing of TR-069 (CWMP) Remote Management functionalities on Verizon customer premise equipment (CPE), including routers, extenders and Set Top Boxes.
• Conduct rigorous testing for software upgrades and downgrades on CPE devices to ensure smooth deployments and device stability.
• Review technical requirements and provide feedback on their clarity and completeness and create detailed test cases based on requirements to ensure our devices adhere to all specifications.
• Identify, document, and meticulously track software defects and inconsistencies using our issue tracking system, JIRA.
• Replicate and troubleshoot remote management issues reported from production environment to assist in root cause analysis.
• Deep dive into device logs to find evidence, troubleshoot problems, and provide clear, actionable information to the development team.
• Work closely with development and production support teams to explain identified issues, assist in troubleshooting, and support software deployments.