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Longwood, FL
On-Site
PROJECT COORDINATOR – LONGWOOD, FL.
The Select Group is seeking a professional and outgoing Project Coordinator to support high-volume, business-facing project efforts across multiple departments for one of our top clients in the Insurance space. The ideal candidate is polished in communication, highly organized, and experienced managing multiple projects simultaneously, including scheduling, tracking, and reporting. This person will partner across internal teams and with external vendors, leveraging strong Excel, Smartsheet, and Microsoft 365/Azure (Cloud environment) experience to keep enterprise workstreams on track. This is an onsite role local to Longwood, FL.
PROJECT COORDINATOR QUALIFICATIONS:
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-MT1
The Select Group is seeking a professional and outgoing Project Coordinator to support high-volume, business-facing project efforts across multiple departments for one of our top clients in the Insurance space. The ideal candidate is polished in communication, highly organized, and experienced managing multiple projects simultaneously, including scheduling, tracking, and reporting. This person will partner across internal teams and with external vendors, leveraging strong Excel, Smartsheet, and Microsoft 365/Azure (Cloud environment) experience to keep enterprise workstreams on track. This is an onsite role local to Longwood, FL.
PROJECT COORDINATOR QUALIFICATIONS:
- 3–5 years of experience in Project Coordination/Administration
- Coordinating activities for projects that span multiple departments
- Managing complex schedules and keeping cross-functional efforts on track
- Managing multiple projects and meetings simultaneously
- Experience coordinating IT Infrastructure projects (e.g., servers, networks, workstations)
- Proficiency in Microsoft Excel (including Pivot Tables and formulas)
- Advanced experience with Smartsheet (building trackers, reporting, managing tasks)
- Demonstrated ability to:
- Keep leadership up to date across multiple concurrent workstreams
- Interface effectively with technical teams, engineers, and stakeholders
- Problem-solve, proactively identify roadblocks, and propose resource or scheduling solutions
- Strong verbal and written communication skills
- Collaborative, organized, and proactive mindset
- Work on the IT Team supporting projects across the enterprise, including departments outside of IT
- Coordinate internal operational projects involving Azure, Microsoft 365, infrastructure changes, or new tooling implementations
- Serve as a liaison between technical staff and business stakeholders
- Partner with communications teams to inform and prepare impacted users
- Track and report on key enterprise projects and escalate risk when needed
- Ensure timely execution by monitoring team deliverables, identifying gaps, and facilitating solutions
- Support Program Managers and PMO teams in a fast-paced, high-visibility environment
- Prepare weekly reports for leadership and present updates in status meetings
- Support vendor coordination and interdepartmental scheduling needs
- Contribute to resource allocation reviews and proactively challenge timelines or dependencies where needed
- Execute ad hoc project coordination tasks assigned
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Toronto, Ontario
Remote
Salesforce Product Owner
Contract Length: 6 months
Location: Remote (Canada)
Salesforce Product Owner Requirements:
Salesforce Product Owner Responsibilities:
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-ES1
Contract Length: 6 months
Location: Remote (Canada)
Salesforce Product Owner Requirements:
- 7+ years of experience with Salesforce platform ownership, administration, architecture, or solution delivery.
- 3+ years leading or managing Salesforce developers, admins, or technical teams.
- Proven experience designing and delivering Salesforce Sales Cloud and Marketing integrations.
- Hands-on experience with Apex, Lightning Components, Flow automation, APIs, integrations, and data migration.
- Strong understanding of customer lifecycle, revenue operations, and CRM best practices.
- Experience integrating Salesforce with marketing platforms (Pardot/Marketing Cloud, HubSpot, Marketo, etc.).
- Ability to translate business requirements into scalable, technical solutions.
- Strong communication skills and ability to collaborate across multiple business units.
Salesforce Product Owner Responsibilities:
- Own the Salesforce platform vision, roadmap, and prioritization of enhancements.
- Serve as the primary liaison between business stakeholders, technical teams, and leadership
- Drive requirement gathering, backlog grooming, sprint planning, and release management
- Oversee integration between Salesforce and other systems (marketing automation, ERP, support platforms, customer data platforms, etc.).
- Collaborate with Sales, Marketing, Customer Success, Product, and Support teams to define enterprise processes
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-ES1
Austin, TX
On-Site
Sr. Project Manager
Contract Length: 12 months + extensions
Location: Austin, TX (Hybrid - 3x per week on-site; 2 days remote)
Note: We are unable to provide sponsorship or work c2c for this opportunity
Sr. Project Manager Requirements:
Sr. Project Manager Responsibilities:
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-ES1
Contract Length: 12 months + extensions
Location: Austin, TX (Hybrid - 3x per week on-site; 2 days remote)
Note: We are unable to provide sponsorship or work c2c for this opportunity
Sr. Project Manager Requirements:
- Minimum of 5-7 years as a project manager. (developing strategy/roadmap with senior leaders, creating business cases, defining scope/requirements, IT project delivery)
- Experience with SAP implementation / migration / upgrade projects
- Experience working cross functionally in a large, complex organization (experience working with IT, Engineering, and Testing teams).
- Experience with Change Management/Organizational Readiness (i.e., making sure documentation for a call center is up to date. Understanding the relationship between people, processes, systems and performance measurement. How can they help the business get ready for a change that needs to be deployed?)
- Experience driving projects on a global scale.
- Demonstrated ability to influence at all levels of the organization, whether with a peer or via a discussion with senior leadership.
Sr. Project Manager Responsibilities:
- Understand and articulate the business and technical implications of decisions that are being made by their project teams
- manage senior stakeholder relationships to ensure successful project delivery
- Define timeline, get into the requirements, host workshops, close out items, etc.
- Work cross functionally with teams (Engineering, Technical, and Testing teams).
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Austin, Texas
On-Site
Product Operations Manager
Location: Remote (Austin, TX preferred)
Type: 12+ Month Contract (W2 Only)
Employment Type: W2 Only (No C2C or sponsorship)
Overview
We’re seeking a Product Operations Manager with strong analytical depth to evaluate and optimize the suite of applications that power a large-scale Retail Contact Center (RCC). This person will dig into the data behind how tools perform, assess their productivity impact, validate user behavior, and recommend improvements that enhance speed, quality, and automation across the organization.
This role sits at the intersection of product, analytics, and operations — ideal for someone who thrives on turning complex datasets into actionable product insights.
Key Responsibilities
- Analyze performance of all applications and platforms used by the Retail Contact Center.
- Validate SQL queries, user activity, and operational metrics to ensure data accuracy.
- Conduct deep-dive analytics to quantify the value and ROI of new product features.
- Evaluate existing systems for productivity impact and identify opportunities for optimization, automation, and improved user experience.
- Perform A/B testing, causal inference analysis, and performance benchmarking.
- Compare human vs. AI outputs using accuracy metrics, confusion matrices, and quality evaluation frameworks.
- Interview Product Managers and operational stakeholders to understand workflows and pain points.
- Create data-driven recommendations and present findings to senior leadership.
- Partner with cross-functional teams across product, engineering, data, and contact center operations.
Required Skills & Experience
- 6–10 years of experience in analytics, product operations, or data-driven process improvement.
- Expert-level SQL (Snowflake preferred).
- Strong experience with data visualization tools (Tableau preferred; Power BI acceptable).
- Hands-on experience with A/B testing, causal inference, and performance benchmarking.
- Familiarity with:
- Contact Center workflows
- CRM/ticketing tools
- LLM-driven automation systems
- Strong understanding of:
- Accuracy metrics
- Confusion matrices
- Evaluating human vs. AI output
Nice to Have- Python
- Background in eCommerce, customer service, automation, or LLM/AI-enabled platforms
What Success Looks Like- You quickly assess and understand the end-to-end application ecosystem supporting RCC operations.
- You develop clear, data-backed insights into tool performance and user behavior.
- You influence product decisions by quantifying the impact and value of features.
- Your findings directly improve system efficiency, automation, and user experience.
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Raleigh, North Carolina
Remote
Senior Director, Information Technology & Digital Enablement – TSG Corporate – Remote
Company Overview:
The Select Group (TSG) is a privately held technology consulting firm headquartered in Raleigh, North Carolina. Since 1999, we’ve been at the forefront of delivering end-to-end consulting services to clients across diverse industries throughout the U.S. and Canada. We help clients solve their toughest challenges, inspire digital innovation and drive meaningful results.
We are committed to supporting various client needs, helping them to address ever-evolving trends across various industries. Our service areas—Cloud & Infrastructure, Cybersecurity, Data & AI, Digital Transformation, Learning & Development, and Project Management & Agile—are designed to create long-term success by aligning with your business goals and advancing to meet future demands.
Key Differentiators:
- Industry Expertise: TSG's team possesses deep industry knowledge and experience across a wide range of sectors, including Communications, Consumer & Industrials, Energy & Utilities Federal, Financial Services, Healthcare and Technology. This expertise allows TSG to understand the unique challenges and opportunities within each industry and deliver tailored solutions that address specific client needs.
- Quality and Compliance: TSG is committed to maintaining the highest standards of quality and compliance in all aspects of its operations.
- Client-Centric Approach: At the heart of TSG's business philosophy is a commitment to client satisfaction. The company takes a collaborative approach to client engagement, working closely with clients to understand their goals, challenges, and priorities, and delivering customized solutions that exceed expectations.
- Innovation and Adaptability: TSG prides itself on its ability to innovate and adapt to changing market dynamics and client needs. The company continuously invests in technology, processes, and people development to stay ahead of industry trends and deliver cutting-edge solutions that drive value for clients.
Key Responsibilities:
The Sr. Leader of Information Technology & Digital Enablement oversees TSG’s IT organization and ensures the reliability, security, and scalability of the systems that power the business. This leader will modernize core IT operations while bringing forward a practical, AI-aware perspective that strengthens TSG’s internal capabilities and complements enterprise-level initiatives led by leadership.
This role will partner closely with leadership to support TSG’s ongoing modernization efforts and based off past experience, contribute technical expertise, operational perspective, and data-driven insight. They will help evaluate the business and implement new tools, automation, and AI capabilities as part of a collaborative effort to improve productivity, enhance decision-making, and elevate the employee experience.
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IT Strategy & Leadership
- Provide strategic leadership for all IT functions including Applications, Infrastructure, and BI.
- Build and execute an IT roadmap aligned with enterprise strategy, ensuring operational excellence and the capacity to scale.
- Strengthening governance, cybersecurity, system reliability, and IT operational processes.
- Manage IT budgeting, spend optimization, and vendor relationships.
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Operational Excellence
- Ensure stable, secure, high-performing systems and infrastructure.
- Oversee core enterprise platforms and integrations, enabling seamless workflows across departments.
- Partner with business leaders to prioritize enhancements and maintain alignment with company needs.
- Implement disciplined processes for project delivery, change control, data governance, and incident management.
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Create AI-Ready, Modern IT Environment
- Evaluate tools, systems, and platform improvements that enable automation, AI capabilities, and data-driven decision-making.
- Support the senior team’s modernization strategy by providing technical insights, feasibility analysis, and implementation expertise.
- Introduce internal enhancements (e.g., workflow automation, knowledge management tools, enhanced data access) that improve productivity.
- Strengthen the data foundation needed for analytics, forecasting, service metrics, and future AI initiatives.
- Contribute to the development of responsible-use guidelines and AI governance frameworks.
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Strategic Partnership & Business Enablement
- Collaborate with leaders across the organization and align IT priorities to improve workflow efficiency and enable better use of data.
- Serve as a thought partner in internal modernization efforts, helping translate strategy into technical execution.
- Provide ongoing insights into emerging technologies and their practical application within TSG.
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Team Development & Leadership
- Lead and grow a high-performing team across Applications, Infrastructure, and BI.
- Establish clear goals and expectations aligned with the larger company strategy.
- Build a culture of continuous improvement, operational excellence, and proactive collaboration.
Key Qualifications:
- 12+ years of progressive IT leadership, including managing multi-disciplinary teams.
- Experience securing and modernizing IT environments, systems, and data foundations in a growth-focused company.
- Strong understanding of data platforms, cloud architecture, security, automation & enterprise applications,
- Familiarity with AI concepts, responsible AI use, and practical applications that improve business workflows.
- Proven ability to collaborate with senior executives and translate business priorities into technology execution.
- Experience in professional services or technology consulting environments is preferred.
- Bachelor’s degree required
- Security, Data or AI certifications preferred
Leadership Competencies
- Collaborative Leadership: Works effectively with executives and stakeholders across the business.
- Strategic Business Leadership: Sees the bigger picture and aligns IT direction with enterprise goals.
- Operational Excellence Mindset: Ensures stability, security, and performance of all systems.
- Innovation Mindset: Identifies practical opportunities to improve processes through automation and modern tools.
- Communication & Influence: Builds trust and alignment through clear, solution-oriented communication.
- Execution & Delivery: Demonstrates strong follow-through and accountability.
Our Culture:
At TSG, our culture is grounded in taking care of one another. Through our CSR program focused on the wellbeing of our people, we foster a high-performing environment. We remain committed to shaping a more inclusive future for our company and the communities we serve. By prioritizing wellbeing, growth, and inclusivity, we build a foundation of trust, innovation, and shared success—one that multiplies the achievements of our employees, our clients, and our business.
Equal Opportunity Employer:
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact hr@selectgroup.com for assistance.
For California Applicants, please visit the following website to view our CCPA Notice - https://www.selectgroup.com/ccpa-notice/
Connect with us:
- See our culture in action on LinkedIn and Instagram
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
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Santa Clara, California
On-Site
Arista Networks – NPI Operations Manager
Start Date: ASAP
Location: Santa Clara, CA – Hybrid (3 days onsite)
Duration: 6+ months, long-term with strong conversion potential
Role Overview
The NPI Operations Manager drives hardware product development from early prototypes through release to manufacturing. About 75% of the role is NPI development and 25% is manufacturing support. Heavy cross-functional work with engineering, manufacturing, and supplier partners.
Ideal Background
Thermal engineering, liquid cooling, mechanical product design, rack-mounted systems.
Tools are flexible (Office, Google Suite, Smartsheet, MS Project).
Must-Have Skills
Day-to-Day Breakdown
Core Responsibilities
Arista Networks – NPI Operations Manager
Start Date: ASAP
Location: Santa Clara, CA – Hybrid (3 days onsite)
Duration: 6+ months, long-term with strong conversion potential
Role Overview
The NPI Operations Manager drives hardware product development from early prototypes through release to manufacturing. About 75% of the role is NPI development and 25% is manufacturing support. Heavy cross-functional work with engineering, manufacturing, and supplier partners.
Ideal Background
Thermal engineering, liquid cooling, mechanical product design, rack-mounted systems.
Tools are flexible (Office, Google Suite, Smartsheet, MS Project).
Must-Have Skills
Day-to-Day Breakdown
Core Responsibilities
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-AM1
Start Date: ASAP
Location: Santa Clara, CA – Hybrid (3 days onsite)
Duration: 6+ months, long-term with strong conversion potential
Role Overview
The NPI Operations Manager drives hardware product development from early prototypes through release to manufacturing. About 75% of the role is NPI development and 25% is manufacturing support. Heavy cross-functional work with engineering, manufacturing, and supplier partners.
Ideal Background
- Mechanical Engineer who moved into Program/NPI Operations
- 3–5 years of program management specific to hardware
- Strong experience with PCB design/manufacturing and system-level networking hardware
- Experience in companies like: Cisco, Juniper, HPE, Brocade, EMC, Jabil, Sanmina, Flex
Thermal engineering, liquid cooling, mechanical product design, rack-mounted systems.
Tools are flexible (Office, Google Suite, Smartsheet, MS Project).
Must-Have Skills
- 3+ years managing hardware programs
- Strong NPI experience; multiple NPI cycles completed
- PCB manufacturing/program experience
- Routing/switching/networking hardware (system-level)
- Scheduling, prototype planning, and build oversight
- Executive-level communication and status reporting
- Experience managing internal (EE/ME teams) + external (CMs) stakeholders
- Familiarity with Agile project practices
- Mechanical Engineering degree or similar technical background
Day-to-Day Breakdown
- 50% – Work with hardware engineering on schedules, prototypes, milestones, and build tracking
- 25% – Internal meetings and executive reporting
- 25% – Work with contract manufacturers; align on build readiness and schedule adherence
Core Responsibilities
- Lead cross-functional teams (HW, SW, Diagnostics, Manufacturing, PM, Customer Support)
- Build and drive the master program schedule
- Oversee prototype builds and ensure alignment across engineering and CMs
- Monitor cost, schedule, and readiness across lifecycle phases
- Identify and resolve cross-functional issues; escalate where needed
- Predict downstream impact of delays/quality issues and build contingency plans
- Support continuous improvement of product development processes
Arista Networks – NPI Operations Manager
Start Date: ASAP
Location: Santa Clara, CA – Hybrid (3 days onsite)
Duration: 6+ months, long-term with strong conversion potential
Role Overview
The NPI Operations Manager drives hardware product development from early prototypes through release to manufacturing. About 75% of the role is NPI development and 25% is manufacturing support. Heavy cross-functional work with engineering, manufacturing, and supplier partners.
Ideal Background
- Mechanical Engineer who moved into Program/NPI Operations
- 3–5 years of program management specific to hardware
- Strong experience with PCB design/manufacturing and system-level networking hardware
- Experience in companies like: Cisco, Juniper, HPE, Brocade, EMC, Jabil, Sanmina, Flex
Thermal engineering, liquid cooling, mechanical product design, rack-mounted systems.
Tools are flexible (Office, Google Suite, Smartsheet, MS Project).
Must-Have Skills
- 3+ years managing hardware programs
- Strong NPI experience; multiple NPI cycles completed
- PCB manufacturing/program experience
- Routing/switching/networking hardware (system-level)
- Scheduling, prototype planning, and build oversight
- Executive-level communication and status reporting
- Experience managing internal (EE/ME teams) + external (CMs) stakeholders
- Familiarity with Agile project practices
- Mechanical Engineering degree or similar technical background
Day-to-Day Breakdown
- 50% – Work with hardware engineering on schedules, prototypes, milestones, and build tracking
- 25% – Internal meetings and executive reporting
- 25% – Work with contract manufacturers; align on build readiness and schedule adherence
Core Responsibilities
- Lead cross-functional teams (HW, SW, Diagnostics, Manufacturing, PM, Customer Support)
- Build and drive the master program schedule
- Oversee prototype builds and ensure alignment across engineering and CMs
- Monitor cost, schedule, and readiness across lifecycle phases
- Identify and resolve cross-functional issues; escalate where needed
- Predict downstream impact of delays/quality issues and build contingency plans
- Support continuous improvement of product development processes
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-AM1