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• 2–3 years of experience in administrative support, front desk, receptionist, or office administration roles.
• Experience with access control and facility monitoring, including monitoring employee and visitor entry/exit, ensuring individuals access only authorized areas, checking guests in and out according to established procedures, and monitoring keycard access.
• Reliable transportation with the ability to consistently commute to the work location.

• Serve as the primary point of contact for employees, visitors, vendors, and guests entering the office.
• Manage visitor check-in and check-out processes through the onsite visitor management kiosk, ensuring all established access procedures are followed.
• Monitor and maintain access control, including verifying that visitors are properly authorized and escorted by a CDW employee when required.
• Issue, manage, and monitor employee and visitor keycard access.
• Monitor CCTV systems to help maintain a safe and secure office environment.
• Manage the front desk phone and provide professional assistance to employees, visitors, and vendors.
• Support conference room coordination, including assisting with room setup and addressing basic meeting-related needs.
• Assist with office supply management, including inventory monitoring and coordinating supply orders as needed.
• Maintain a professional, welcoming, and organized front-office environment in a high-volume office setting.
• Work onsite Monday through Friday to support the day-to-day needs of a busy office with approximately 300 employees and frequent vendor and visitor traffic.

• Bachelor’s degree in Computer Science, another technical discipline, or equivalent professional experience
• At least three years of software configuration management or software configuration control experience
• Experience working within aerospace regulatory environments
• Experience managing software configuration processes throughout the software development lifecycle
• Strong written and verbal communication skills
• Ability to work across systems, hardware, software, and research teams

• Master’s degree in Computer Science or Electrical Engineering
• Experience with DO-178C software configuration management
• Demonstrated delivery of large, cross-functional technical projects
• Ability to communicate complex technical information clearly and concisely to different audiences
• Experience developing frameworks or simplified tools used to support complex applications
• Experience improving configuration management tools, workflows, and processes

• Perform software configuration management and configuration control activities across complex aerospace systems and software development programs.
• Establish, maintain, and enforce configuration management processes, standards, procedures, and controls throughout the software development lifecycle.
• Manage configuration baselines, software releases, version control, change requests, and related documentation to maintain accuracy and traceability.
• Partner with Systems Engineers, Hardware Development Engineers, Software Development Engineers, and research teams to identify configuration gaps and implement effective solutions.
• Review proposed configuration changes for completeness, technical impact, compliance, and alignment with established engineering and regulatory requirements.
• Support audits and compliance activities within aerospace regulatory environments, ensuring configuration records and processes meet applicable standards, including DO-178C.
• Identify process deficiencies, discrepancies, and risks; communicate findings to technical stakeholders and drive timely resolution.
• Develop and enhance configuration management tools, workflows, and processes to improve efficiency, scalability, and reliability across complex technical programs.

• 6+ years of Construction-based Project Coordination, Project Management, or Project Admin experience
  • Skills needed:
    • Project tracking
    • Managing multiple workflows
    • Coordinating cross-functional teams
    • Documentation management
• Strong Organizational Skills & High-Volume Work Management
  • Detail oriented
  • Process oriented
• Contract Management experience
  • Procurement processes, due diligence, contract negotiations, change orders/management, etc.
• Strong communication skills
  • Able to coordinate across multiple programs and cross functional teams, present updates, manage reports, etc.
  • Proactive mindset

• Background supporting Utility, Pre-construction, or real-estate based Projects
• Data Center leasing experience - strongly preferred
• Data Center experience
  • Exposure to land development processes (land acquisition, site development, leasing agreements, easements, negotiations, zoning, permitting, etc.)
• PMP or relevant construction-based certifications

• Oversee program management processes, procedures, and administrative activities supporting regional infrastructure and campus projects.
• Provide day-to-day operational and project support to Strategic Negotiators, Regional Program Managers, project controls teams, and other regional stakeholders.
• Lead the implementation of program best practices and global initiatives while documenting and sharing lessons learned across teams.
• Maintain project plans by tracking site actions, milestones, schedules, dependencies, risks, meeting minutes, and assigned follow-up items.
• Collect and consolidate project information, generate program reports, and create presentation materials for leadership and stakeholder reviews.
• Prepare, submit, and manage contracts through review, negotiation, approval, and signature, including agreements with designers, contractors, and local jurisdictions.
• Draft and submit funding approval requests while reviewing and maintaining budgets against capital expenditure limits and project timelines.
• Manage external vendor payments, including establishing purchase orders, processing wire payments, handling PO increases, and tracking payment status.
• Support contractor, general contractor, and subcontractor assessments and approvals, including coordination with relevant project stakeholders.
• Assist after site selection with final bids, negotiations, zoning-related activities, designer appointments, and coordination of projects through the next stage of development.

Senior Optical Transport Engineer – Long Haul Backbone (Mount Laurel, NJ// Denver, CO)

We are seeking a Senior Optical Transport Engineer – Long Haul Backbone for a long-term contract engagement supporting the design, delivery, and activation of backbone wavelength services across a large-scale carrier network. This is a hybrid role requiring onsite presence four days per week in either New Jersey or Colorado.

In this role, you will own the complete lifecycle of backbone wavelength services—from initial feasibility analysis and end-to-end path design through provisioning, validation, testing, customer turn-up, and final service acceptance. You'll be responsible for engineering and delivering high-capacity optical transport services across multi-vendor DWDM networks while ensuring performance, reliability, and operational excellence.

This position follows a single-owner delivery model, where one engineer is accountable for the entire circuit throughout its lifecycle. Rather than handing work off between separate design, provisioning, and testing teams, you will maintain end-to-end ownership across every network segment, including metro ingress, the national backbone, and metro egress, ensuring each service is fully validated and production-ready before customer acceptance.

Required Qualifications 

• 10+ years of hands-on experience engineering, provisioning, or supporting DWDM and optical transport networks in a carrier or large-scale service provider environment.  

• Strong understanding of optical transport technologies, including DWDM, ROADM architectures, wavelength planning, optical amplification, regeneration, OSNR, dispersion, and optical power budgets.  

• Hands-on experience provisioning and troubleshooting services on optical transport equipment from at least one major vendor, with the ability to work across multiple vendor platforms.  

• Demonstrated ability to troubleshoot end-to-end circuits across multiple network segments while isolating faults within complex multi-vendor environments.  

• Strong documentation skills and the ability to work directly with customers, operations teams, field personnel, and vendor support organizations throughout the service delivery process.  

Preferred Qualifications 

• Direct experience with Nokia 1830 PSS, PSD, PSI-M, and related optical transport platforms.  

• Direct experience with Ciena 6500, Waveserver, and RLS optical platforms.  

• Experience supporting long haul or backbone optical transport networks.  

• Familiarity with optical network management and orchestration systems.  

• Experience performing optical service turn-up, customer acceptance testing, and production implementations.  

Key Responsibilities 

Wave and Circuit Design 

• Perform end-to-end feasibility studies and path design for backbone wavelength services, including route selection, regeneration requirements, optical amplification, and reach validation.  

• Engineer optical spectrum across the complete path, including wavelength assignment, fixed-grid and flex-grid alignment, and spectrum utilization to maximize backbone efficiency while preserving future capacity.  

• Select the appropriate transponder, muxponder, and line-side hardware based on service rate, reach, and platform requirements.  

• Validate optical performance against engineering standards before implementation and identify any constraints requiring hardware additions or path modifications.  

• Document the complete service design, including intermediate sites, equipment, ports, and circuit routing.  

Multi-Platform Service Provisioning 

• Provision end-to-end wavelength services across a multi-vendor optical network consisting of Nokia and Ciena transport platforms.  

• Configure and turn up services on Nokia optical transport platforms, including the 1830 PSS, PSD, PSI-M family, and related shelf types.  

• Configure and turn up services on Ciena 6500, Waveserver, and RLS platforms, including transponders, CCMD/CMD components, and line-system elements.  

• Manage service transitions between vendor platforms and ensure optical and framing parameters remain consistent across vendor boundaries.  

• Execute provisioning through element and network management systems while maintaining accurate service records, circuit labeling, and implementation documentation.  

End-to-End Troubleshooting and Customer Turn-Up 

• Perform complete validation of wavelength services before customer handoff, including optical power verification, performance testing, error-free burn-in, and confirmation that service objectives have been achieved across the entire path.  

• Troubleshoot complex issues across multi-vendor optical networks and determine whether faults originate within metro networks, the national backbone, or at vendor boundaries.  

• Diagnose optical impairments including power issues, OSNR, dispersion, span loss, framing errors, timing issues, and service-layer alarms.  

• Coordinate with field operations, network operations, and vendor technical support to resolve issues requiring field dispatch or vendor escalation.  

• Deliver validated, production-ready wavelength services and provide post-installation support for services returning after customer handoff.  

Operational Execution and Handoff 

• Perform end-to-end service acceptance testing, document validation results, and verify that all customer acceptance criteria have been satisfied before placing services into production.  

• Maintain accurate engineering records, service documentation, turn-up results, circuit labeling, and as-built documentation throughout the delivery lifecycle.  

• Execute work in accordance with approved operational procedures and engineering practices to minimize customer impact while maintaining backbone stability.  

 Continuous Improvement 

• Identify opportunities to automate repetitive design, provisioning, validation, and documentation tasks to improve delivery efficiency and reduce manual effort.  

• Contribute to implementation procedures, methods of procedure (MOPs), and operational documentation that support backbone wavelength delivery.  
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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