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Los Angeles, California
We are seeking two detail-oriented, entry-level Field Time Study Technician/Data Entry Specialist to support a maintenance efficiency assessment at active natural gas compressor stations.
These individuals will observe maintenance personnel performing routine activities, accurately record the time required to complete individual tasks, and enter collected information into the client's maintenance management system. This is primarily an observation, documentation, and data entry position. No prior compressor station, maintenance, engineering, or Maximo experience is required.
The ideal candidate is dependable, organized, comfortable working in an industrial environment, and capable of accurately following established data collection procedures.
What You'll Bring:
- High school diploma or GED.
- Basic computer proficiency, including Microsoft Excel, Word, and email.
- Ability to accurately record numerical information, time measurements, and written observations.
- Strong attention to detail and organizational skills.
- Ability to follow written instructions and standardized procedures.
- Basic mathematical skills, including calculating elapsed time and reviewing numerical information.
- Ability to communicate professionally with maintenance personnel and supervisors.
- Dependability and ability to work independently with limited supervision after training.
- Ability and willingness to work onsite at an active industrial facility, including standing or walking for extended periods as required.
- Ability to comply with site-specific PPE and safety requirements.
- Previous experience with data entry, inventory tracking, quality inspection, field observation, administrative support, or similar work.
- Experience working in an industrial, construction, warehouse, manufacturing, or utility environment.
Field Observation & Documentation
- Observe designated maintenance technicians performing routine maintenance and operational tasks.
- Measure and document the time required to complete individual activities using a stopwatch, digital timer, or other approved method.
- Record task descriptions, start and end times, elapsed durations, and other required information on standardized forms.
- Document relevant conditions, delays, interruptions, or other factors that may affect task duration.
- Coordinate with onsite personnel to understand observation schedules and assigned activities.
- Maintain an organized record of completed observations.
- Enter collected maintenance activity information into IBM Maximo following provided instructions and training.
- Review forms for missing, incomplete, or inconsistent information before entering data.
- Verify entered information against original observation records.
- Maintain accurate electronic and/or physical records.
- Flag discrepancies or unclear information for review by the designated project lead.
- Assist with basic spreadsheet updates, data organization, and reporting as requested.
- Follow all established site safety policies, procedures, and instructions.
- Wear required PPE when working in designated industrial areas.
Training Provided
- Overview of the maintenance time study objectives
- Standardized observation and timekeeping procedures
- Required data collection forms and documentation standards
- Maximo data entry instructions
- Site-specific safety orientation and PPE requirements
Longwood, FL
SERVICE DESK TECHNICIAN (REMOTE – EST HOURS)
We’re looking for a Service Desk Technician to join a fast-paced, enterprise IT environment supporting a large and growing user base. This is a fully remote role (EST hours) where you’ll be the first line of support for end users, helping resolve technical issues, manage user accounts, and keep day-to-day operations running smoothly.
This role is ideal for someone who enjoys problem-solving, thrives in a high-volume support setting, and wants exposure to a wide range of technologies across a modern Microsoft-based environment.
What You’ll Bring
3+ years of experience in a Service Desk or Help Desk (Tier 1) role
Hands-on experience with Active Directory and/or Azure (user creation, permissions, offboarding)
Strong experience supporting Microsoft 365 (O365) in an enterprise environment (500+ users)
Proven ability to troubleshoot Microsoft Office applications and end-user issues
Experience setting up new PCs and migrating user data
Comfortable providing support over the phone and working directly with end users
Strong documentation skills (ticket updates, knowledge base contributions)
Experience working in a ticketing system (ServiceNow or similar preferred)
Ability to manage multiple priorities and work independently in a remote setting
Bonus Experience
Experience with ServiceNow, Ninja RMM, or similar tools
Exposure to Azure-based environments and cloud infrastructure
Experience issuing licenses and managing identities in O365
Background supporting a wide variety of applications (not siloed)
Experience contributing to IT projects or process improvements
Relevant certifications (CompTIA A+, Network+, Security+, or Microsoft/O365 certs)
What You’ll Do
Provide Level 1 remote IT support via phone and email for a large user base (1,700+ users)
Troubleshoot hardware, software, and access-related issues across a Microsoft environment
Handle onboarding and offboarding of user accounts in Active Directory/Azure
Manage O365 tasks including license assignment, identity creation, and app support
Perform initial triage of incoming tickets and escalate when appropriate
Set up new user workstations and assist with data migration
Document issues, resolutions, and processes clearly within the ticketing system
Collaborate with internal teams and external vendors to resolve issues
Support a variety of applications and systems in a dynamic, non-siloed environment
Additional Details
Fully remote (must be able to work 9:00 AM – 6:00 PM EST)
Long-term contract opportunity with consistent hours
High-impact role supporting a large, enterprise-level environment
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#LI-KG1
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Supply Chain Program Manager (Remote)
The Select Group is seeking a Supply Chain Program Manager to stabilize and transform a supply chain planning function. In this role, you’ll lead planning system implementations and integrations, establish a clear roadmap, and drive execution across planning, IT, and business teams.If you enjoy creating structure, bringing teams into alignment, and turning complex planning challenges into clear action plans, this opportunity could be a great fit.
Must-Have Skills
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8+ years of program or portfolio management experience in supply chain environments
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Experience with Kinaxis/RapidResponse or a comparable planning platform
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Strong background in supply planning, demand planning, and Integrated Business Planning (IBP)/Sales and Operations Planning (S&OP)
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Direct experience with Oracle Supply Chain Planning
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Proven experience leading end-to-end planning system implementations or migrations
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Experience developing roadmaps, integration plans, and detailed cutover strategies
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Ability to understand and align data, reporting, integrations, and planning workflows
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Experience working across cross-functional teams, including IT, planning, and business stakeholders
Preferred Qualifications
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Background as a supply chain planning consultant or solution architect
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Experience with additional planning platforms, such as SAP, Blue Yonder, or Kinaxis
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PMP or a similar certification
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Semiconductor or hardware supply chain experience
Day-to-Day Responsibilities
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Assess current planning programs and identify gaps across systems, processes, and execution
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Develop and own an end-to-end roadmap for planning system improvements and integrations
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Lead planning system implementations and migrations, including cutover planning and execution
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Align stakeholders across planning, IT, and business teams to drive execution
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Maintain continuity across data, reporting, and planning outputs during system transitions
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Establish structure, governance, and prioritization across the planning portfolio
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Track execution and drive progress across multiple planning initiatives
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-RA1
Detroit, Michigan
DO Project Manager - Detroit, Michigan
The Select Group's Energy & Utilities practice is seeking a DO Project Manager to support delivery of Detroit's Distribution Operations PMO engagement. This is a client-facing, delivery-focused role responsible for standing up and running the day-to-day operations of the program management office. This is similar to a program manager role however the program is our project management/project controls team. This person will oversee a team of 20-30 people and help with onboarding, reporting, and execution of the program.
The ideal candidate combines solid program/project management fundamentals with a strong aptitude for data, reporting, and modern tools — someone who is as comfortable facilitating a stakeholder meeting as they are building a clean, accurate status report. Someone that is very knowledge in either utilities, infrastructure of similar field in project management and can help support a skilled team in execution.
Key Responsibilities
PMO Operations & Delivery
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Support day-to-day execution of the Distribution Operations PMO, ensuring project management processes, tools, and cadences are consistently applied across the program.
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Serve as a primary point of contact for onboarding new team members and contractors — leading onboarding sessions, walking new hires through PMO tools, processes, and client expectations, and ensuring a smooth ramp-up.
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Coordinate program administration tasks, including scheduling, documentation management, meeting logistics, and maintenance of PMO artifacts and repositories.
Data, Reporting & Analysis
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Own the collection, validation, and analysis of project data across the program, including schedule, cost, resource, and risk information.
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Track and report on project health status, KPIs, and SLAs, identifying trends, risks, and areas requiring escalation.
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Use AI-enabled tools and modern reporting/analytics platforms to streamline data collection, improve accuracy, and accelerate turnaround on status reporting.
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Build and maintain clear, executive-ready reporting deliverables (dashboards, status decks, scorecards) for program leadership and client stakeholders.
Stakeholder Engagement
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Partner closely with client and TSG program leadership to ensure reporting and communication needs are met accurately and on schedule.
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Support governance meetings, status reviews, and steering committee sessions with accurate, well-prepared materials.
Qualifications
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5–10 years of program/project management experience within utilities, energy, infrastructure, or a related capital-intensive industry.
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Strong desire to lead
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Strong data and reporting skills — comfortable working in Excel/Power BI or similar tools to collect, structure, and analyze project data.
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Interest in applying AI tools to improve reporting efficiency and project health analysis.
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Excellent written and verbal communication skills, with the ability to translate data into clear, executive-level narratives.
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Highly organized, detail-oriented, and comfortable managing multiple workstreams and administrative responsibilities simultaneously.
- Ability to work onsite in Detroit, MI, 3 days per week.
- PMP or willingness to obtain within the first 6 months.
Preferred
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Leadership experience within a project management organization
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Familiarity with project controls tools (e.g., Primavera P6, Maximo) a plus.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-AK1
Mount Laurel, New Jersey
On-Site
Senior Optical Transport Engineer – Long Haul Backbone (Mount Laurel, NJ// Denver, CO)
We are seeking a Senior Optical Transport Engineer – Long Haul Backbone for a long-term contract engagement supporting the design, delivery, and activation of backbone wavelength services across a large-scale carrier network. This is a hybrid role requiring onsite presence four days per week in either New Jersey or Colorado.
In this role, you will own the complete lifecycle of backbone wavelength services—from initial feasibility analysis and end-to-end path design through provisioning, validation, testing, customer turn-up, and final service acceptance. You'll be responsible for engineering and delivering high-capacity optical transport services across multi-vendor DWDM networks while ensuring performance, reliability, and operational excellence.
This position follows a single-owner delivery model, where one engineer is accountable for the entire circuit throughout its lifecycle. Rather than handing work off between separate design, provisioning, and testing teams, you will maintain end-to-end ownership across every network segment, including metro ingress, the national backbone, and metro egress, ensuring each service is fully validated and production-ready before customer acceptance.
Required Qualifications
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10+ years of hands-on experience engineering, provisioning, or supporting DWDM and optical transport networks in a carrier or large-scale service provider environment.
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Strong understanding of optical transport technologies, including DWDM, ROADM architectures, wavelength planning, optical amplification, regeneration, OSNR, dispersion, and optical power budgets.
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Hands-on experience provisioning and troubleshooting services on optical transport equipment from at least one major vendor, with the ability to work across multiple vendor platforms.
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Demonstrated ability to troubleshoot end-to-end circuits across multiple network segments while isolating faults within complex multi-vendor environments.
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Strong documentation skills and the ability to work directly with customers, operations teams, field personnel, and vendor support organizations throughout the service delivery process.
Preferred Qualifications
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Direct experience with Nokia 1830 PSS, PSD, PSI-M, and related optical transport platforms.
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Direct experience with Ciena 6500, Waveserver, and RLS optical platforms.
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Experience supporting long haul or backbone optical transport networks.
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Familiarity with optical network management and orchestration systems.
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Experience performing optical service turn-up, customer acceptance testing, and production implementations.
Key Responsibilities
Wave and Circuit Design
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Perform end-to-end feasibility studies and path design for backbone wavelength services, including route selection, regeneration requirements, optical amplification, and reach validation.
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Engineer optical spectrum across the complete path, including wavelength assignment, fixed-grid and flex-grid alignment, and spectrum utilization to maximize backbone efficiency while preserving future capacity.
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Select the appropriate transponder, muxponder, and line-side hardware based on service rate, reach, and platform requirements.
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Validate optical performance against engineering standards before implementation and identify any constraints requiring hardware additions or path modifications.
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Document the complete service design, including intermediate sites, equipment, ports, and circuit routing.
Multi-Platform Service Provisioning
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Provision end-to-end wavelength services across a multi-vendor optical network consisting of Nokia and Ciena transport platforms.
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Configure and turn up services on Nokia optical transport platforms, including the 1830 PSS, PSD, PSI-M family, and related shelf types.
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Configure and turn up services on Ciena 6500, Waveserver, and RLS platforms, including transponders, CCMD/CMD components, and line-system elements.
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Manage service transitions between vendor platforms and ensure optical and framing parameters remain consistent across vendor boundaries.
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Execute provisioning through element and network management systems while maintaining accurate service records, circuit labeling, and implementation documentation.
End-to-End Troubleshooting and Customer Turn-Up
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Perform complete validation of wavelength services before customer handoff, including optical power verification, performance testing, error-free burn-in, and confirmation that service objectives have been achieved across the entire path.
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Troubleshoot complex issues across multi-vendor optical networks and determine whether faults originate within metro networks, the national backbone, or at vendor boundaries.
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Diagnose optical impairments including power issues, OSNR, dispersion, span loss, framing errors, timing issues, and service-layer alarms.
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Coordinate with field operations, network operations, and vendor technical support to resolve issues requiring field dispatch or vendor escalation.
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Deliver validated, production-ready wavelength services and provide post-installation support for services returning after customer handoff.
Operational Execution and Handoff
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Perform end-to-end service acceptance testing, document validation results, and verify that all customer acceptance criteria have been satisfied before placing services into production.
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Maintain accurate engineering records, service documentation, turn-up results, circuit labeling, and as-built documentation throughout the delivery lifecycle.
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Execute work in accordance with approved operational procedures and engineering practices to minimize customer impact while maintaining backbone stability.
Continuous Improvement
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Identify opportunities to automate repetitive design, provisioning, validation, and documentation tasks to improve delivery efficiency and reduce manual effort.
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Contribute to implementation procedures, methods of procedure (MOPs), and operational documentation that support backbone wavelength delivery.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-KG1
Durham, North Carolina
On-Site
SENIOR SALESFORCE DEVELOPER - Durham,NC // Hoboken, NJ
The Select Group is seeking a Senior Salesforce Developer to join a Salesforce CRM Platform team to support the continued growth of a Customer Success Experience (CSX) initiative. This Senior Salesforce Developer will help design, develop, and enhance Salesforce Service Cloud capabilities while supporting multiple enterprise initiatives. The ideal candidate has strong Salesforce development experience and is comfortable learning emerging technologies such as Agentforce and Data Cloud.
What You'll Bring:
- 5+ years of Salesforce development experience.
- Strong Salesforce Service Cloud experience.
- Hands-on experience with Apex, Lightning Web Components (LWC), Flows, and Salesforce configuration.
- Experience developing APIs and system integrations.
- Agile software development experience.
- Strong communication and problem-solving skills.
Bonus Experience:
- Salesforce Agentforce experience.
- Salesforce Data Cloud exposure.
- Salesforce sales cloud experience. Role will be roughly 80% service cloud and 20% sales cloud.
- Experience building AI-enabled or automation-focused Salesforce solutions.
What You'll Do:
- Develop new features and enhancements within Salesforce Service Cloud.
- Build custom Apex classes, Lightning Web Components, Flows, and integrations.
- Participate in Agile ceremonies, sprint planning, and backlog refinement.
- Collaborate with business analysts, architects, and quality engineers to deliver new functionality.
- Support code reviews, deployments, production releases, and issue resolution.
- Contribute to multiple Salesforce initiatives while maintaining development best practices.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-KG1