Supply Chain Business Analyst – Global Logistics, Tax & Customs

Location: Remote – Candidates must reside within 50 miles of Austin, TX; Raleigh/RTP, NC; or San Jose, CA

Position Overview

We are seeking an experienced Business Analyst to support global supply chain transformation initiatives across Logistics, Tax, Customs, and Global Trade.

This is a highly cross-functional, consulting-focused role for someone who can take an initial business request, understand the operational impact, identify the right questions and stakeholders, research areas that are unclear, and help drive the initiative through resolution. Projects may involve establishing new international shipping lanes, onboarding manufacturing sites or suppliers, supporting expansion into new countries, or determining the requirements needed to move products between global locations.

The ideal candidate does not need to be a Tax or Customs subject matter expert. However, they should have enough experience within global supply chain and logistics to understand the considerations involved in international product movement and know how to investigate requirements related to customs, tax, import/export regulations, country of origin, carriers, brokers, and other trade considerations.

This individual will work closely with business stakeholders, Global Trade and Compliance teams, suppliers, manufacturing partners, and IT to translate operational needs into clear business requirements and support solutions through implementation and UAT.

Key Responsibilities

• Serve as a Business Analyst and consulting partner for global Supply Chain, Logistics, Tax, and Customs initiatives.
• Meet with stakeholders to understand business needs, proposed changes, challenges, and desired outcomes.
• Independently investigate business and operational questions, identify gaps, engage the appropriate subject matter experts, and summarize findings and recommendations.
• Support initiatives involving new international shipping lanes, manufacturing locations, suppliers, customers, and global product flows.
• Evaluate logistics considerations including carriers, brokers, shipping methods, documentation, legal entities, and operational requirements.
• Partner with appropriate SMEs to understand customs, tax, import/export, country-of-origin, regulatory, and trade requirements associated with proposed changes.
• Translate business and operational needs into clear Business Requirement Documents (BRDs), functional requirements, and actionable requests for IT.
• Partner with IT teams throughout solution design, development, testing, and implementation.
• Develop UAT test cases and scenarios based on established business requirements.
• Validate system changes and outputs to ensure solutions meet the original business and operational need.
• Review trade and logistics-related outputs such as shipping documentation, country information, country of origin, and other required transaction data.
• Troubleshoot issues and help determine whether the root cause is related to business requirements, system configuration, logistics processes, or trade requirements.
• Coordinate across multiple global teams and drive follow-up actions through completion.
• Manage multiple initiatives simultaneously while gradually taking ownership of increasingly complex projects.
• Develop a strong understanding of existing business processes and provide additional knowledge coverage across the organization.

Required Qualifications

• 5–7+ years of experience in Business Analysis, Supply Chain, Logistics, Global Trade, Program Management, or a related field.
• Strong Business Analyst skills, including requirements gathering, process analysis, stakeholder management, and translating business needs into actionable requirements.
• Experience creating BRDs and/or functional business requirements.
• Experience developing test cases and supporting User Acceptance Testing (UAT).
• Experience working with IT teams on system, process, or business transformation initiatives.
• Experience within global supply chain or logistics environments involving international movement of physical products.
• Working knowledge of customs, tax, import/export, Global Trade, or international logistics considerations.
• General understanding of areas such as shipping lanes, carriers, customs brokers, country of origin, trade restrictions, duties/tariffs, and international shipping requirements.
• Ability to independently research unfamiliar business or regulatory questions and determine the appropriate resources and stakeholders needed to reach a resolution.
• Experience interacting with suppliers, manufacturers, logistics providers, and/or other external partners.
• Strong problem-solving and analytical skills with the ability to work through ambiguous business problems.
• Excellent communication and interpersonal skills with the ability to work effectively across business, technical, and operational teams.
• Comfortable supporting global teams and occasionally adjusting working hours for meetings across different time zones.

Preferred Qualifications

• Experience with Oracle ERP platforms; SAP or other enterprise ERP experience will also be considered.
• Experience within semiconductor, electronics, networking, computer hardware, or other high-tech manufacturing environments.
• Experience within medical device, automotive, or other complex global manufacturing environments may also be considered.
• Experience supporting new manufacturing sites, suppliers, international shipping lanes, or geographic expansion initiatives.
• Experience with Global Trade Management processes or systems.
• PMP certification.
• Six Sigma certification.

Position Overview

Key Responsibilities

• Own supply chain execution for new product introduction (NPI) programs from concept through production ramp.
• Partner closely with Engineering, Manufacturing, Operations, Commodity Managers, Procurement, Planning, and Supplier teams to ensure products are delivered on schedule.
• Develop and maintain program timelines, identify risks, drive mitigation plans, and communicate status to cross-functional stakeholders.
• Coordinate supplier readiness, material availability, manufacturing capacity, and operational readiness to support successful product launches.
• Lead cross-functional meetings to drive alignment across internal teams and external suppliers.
• Manage new product transitions from development into manufacturing while ensuring supply chain readiness throughout the product lifecycle.
• Drive issue resolution across engineering changes, material constraints, supplier performance, and manufacturing readiness.
• Support product commercialization activities including production planning, qualification builds, pilot builds, and production ramp.
• Utilize data to monitor program health, identify risks, and support executive-level reporting and decision making.
• Collaborate with global teams across multiple time zones to ensure successful execution of NPI initiatives.

Required Qualifications

• Bachelor's degree in Supply Chain, Engineering, Operations, Business, or a related technical discipline.
• 5+ years of experience in Supply Chain Program Management, New Product Introduction (NPI), Technical Program Management, Manufacturing Operations, or a related function within a hardware manufacturing environment.
• Experience leading cross-functional programs involving Engineering, Manufacturing, Supply Chain, Procurement, and Operations.
• Strong understanding of hardware product development lifecycles and product commercialization.
• Experience managing multiple concurrent NPI programs in a fast-paced environment.
• Excellent project management, communication, organizational, and stakeholder management skills.
• Proven ability to identify risks, influence cross-functional teams, and drive programs to successful completion.

Preferred Qualifications

• Experience supporting complex hardware products such as networking equipment, electronics, semiconductor, optical, server, storage, or similar technologies.
• Knowledge of supplier management, procurement, commodity management, material planning, or manufacturing operations.
• Experience supporting global contract manufacturers and supplier ecosystems.
• Strong analytical skills with experience using data to drive decisions and program execution.
• Experience working within large enterprise organizations managing global product launches.

Ideal Candidate

Embedded Systems Engineer
This engagement will support standing up a dedicated edge-compute environment for a new LiDAR ground-truth pipeline, operating alongside their existing vehicle edge platform. Our engineer will lead board-level bring-up, BSP development, driver integration, and low-level platform work — partnering closely with the Perception & Sensor Fusion Engineer, who owns sensor calibration, synchronization, and the perception logic running on top of the platform.
What You'll Do

• Design and stand up a dedicated edge-compute unit, potentially using an NVIDIA Orin-class platform, to support LiDAR and multi-sensor processing.
• Own board support package (BSP) bring-up and driver modifications required for camera, LiDAR, and other vehicle sensor integration.
• Implement OS- and microprocessor-level functionality supporting millisecond-level multi-sensor time synchronization.
• Support on-device storage and upload infrastructure for captured sensor data.
• Collaborate closely with perception, platform, and OS engineering teams on hardware/software integration.
• Develop and validate functionality using mock or synthetic sensor data during initial development.

• Strong C/C++ experience, including low-level driver development and BSP/board bring-up on embedded or edge hardware.
• Experience bringing up and developing on RTOS, embedded Linux, QNX, or similar operating systems on ARM-based or comparable platforms.
• Experience working in resource-constrained, real-time edge-compute environments.
• Hands-on experience with camera, LiDAR, radar, IMU, or other sensor integration at the embedded/platform level.
• Prior experience within automotive, ADAS, autonomous vehicles, robotics, drones, or another sensor-intensive autonomous system.
• Strong hardware/software debugging and systems-integration experience.
• Ability to work North American business hours with strong written and verbal communication skills.

• Direct experience with LiDAR integration at the BSP or driver level.
• Experience supporting ADAS, autonomous-driving, perception, or sensor-fusion platforms.
• Experience with NVIDIA Jetson, Orin, DRIVE, or similar edge-compute platforms.
• Experience with multi-sensor time synchronization, hardware timestamping, PTP/PPS, or related technologies.
• Background in autonomous vehicles, robotics, drones, or industrial collision-avoidance/safety systems.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-CH1

Edge ML Application Developer- Bellevue, WA or Santa Clara, CA 
This engagement focuses on building the critical integration layer between the client's on-vehicle machine learning models and real-time, driver-facing features on an edge-compute platform. The internal science team owns core model development; our role is to partner with them to deploy, optimize, and productionize those models on-device; translating research-grade models into reliable, real-time application logic. This includes preparing and synchronizing sensor inputs, tuning models for on-device performance constraints, and architecting the logic that arbitrates and combines outputs from multiple concurrent models into a single, dependable feature decision the driver can trust.
 
What You'll Bring

• Strong Python experience with hands-on deployment and optimization of machine learning models on edge or embedded devices.
• Experience with edge inference frameworks such as TensorRT, ONNX Runtime, TensorFlow Lite, or comparable technologies.
• Experience deploying production computer vision, perception, or deep-learning models in real-time or near-real-time environments.
• Prior experience within automotive, ADAS, autonomous vehicles, robotics, drones, or another sensor-driven autonomous system.
• Experience working with camera, LiDAR, radar, IMU, or other sensor-based perception inputs.
• Experience integrating outputs from multiple models or perception components into unified application or decision logic.
• Strong understanding of latency, memory, throughput, and compute constraints in edge environments.
• Experience with preprocessing, post-processing, confidence thresholds, filtering, tracking, fusion, or output arbitration.
• Ability to work North American business hours with strong written and verbal communication skills.

• Experience with NVIDIA Jetson, Orin, DRIVE, CUDA, or DeepStream.
• Experience with model quantization and optimization techniques such as INT8, FP16, pruning, distillation, or layer fusion.
• Experience with ADAS, collision avoidance, driver monitoring, or other safety-critical vehicle systems.
• Experience with sensor fusion, multi-camera perception, LiDAR processing, trajectory estimation, or 3D perception.
• Strong C++ experience for performance-sensitive inference or perception applications.

• Port, compile, and deploy ML models to resource-constrained edge-compute platforms.
• Optimize model inference for latency, memory, throughput, and hardware constraints.
• Build preprocessing pipelines for camera, telematics, and other sensor inputs.
• Develop post-processing and application logic that combines outputs from multiple concurrent models into unified real-time decisions.
• Implement confidence filtering, prioritization, and arbitration logic across competing model outputs and driver notifications.
• Integrate perception outputs into real-time vehicle features such as alerts, visual indicators, or audible warnings.
• Collaborate with perception, platform, embedded, and OS engineering teams to ensure sensor-data, timing, and runtime compatibility.
• Execute against an established system architecture while iterating quickly as requirements and implementation details evolve.

Senior Optical Transport Engineer – Long Haul Backbone (Mount Laurel, NJ// Denver, CO)

We are seeking a Senior Optical Transport Engineer – Long Haul Backbone for a long-term contract engagement supporting the design, delivery, and activation of backbone wavelength services across a large-scale carrier network. This is a hybrid role requiring onsite presence four days per week in either New Jersey or Colorado.

In this role, you will own the complete lifecycle of backbone wavelength services—from initial feasibility analysis and end-to-end path design through provisioning, validation, testing, customer turn-up, and final service acceptance. You'll be responsible for engineering and delivering high-capacity optical transport services across multi-vendor DWDM networks while ensuring performance, reliability, and operational excellence.

This position follows a single-owner delivery model, where one engineer is accountable for the entire circuit throughout its lifecycle. Rather than handing work off between separate design, provisioning, and testing teams, you will maintain end-to-end ownership across every network segment, including metro ingress, the national backbone, and metro egress, ensuring each service is fully validated and production-ready before customer acceptance.

Required Qualifications 

• 10+ years of hands-on experience engineering, provisioning, or supporting DWDM and optical transport networks in a carrier or large-scale service provider environment.  

• Strong understanding of optical transport technologies, including DWDM, ROADM architectures, wavelength planning, optical amplification, regeneration, OSNR, dispersion, and optical power budgets.  

• Hands-on experience provisioning and troubleshooting services on optical transport equipment from at least one major vendor, with the ability to work across multiple vendor platforms.  

• Demonstrated ability to troubleshoot end-to-end circuits across multiple network segments while isolating faults within complex multi-vendor environments.  

• Strong documentation skills and the ability to work directly with customers, operations teams, field personnel, and vendor support organizations throughout the service delivery process.  

Preferred Qualifications 

• Direct experience with Nokia 1830 PSS, PSD, PSI-M, and related optical transport platforms.  

• Direct experience with Ciena 6500, Waveserver, and RLS optical platforms.  

• Experience supporting long haul or backbone optical transport networks.  

• Familiarity with optical network management and orchestration systems.  

• Experience performing optical service turn-up, customer acceptance testing, and production implementations.  

Key Responsibilities 

Wave and Circuit Design 

• Perform end-to-end feasibility studies and path design for backbone wavelength services, including route selection, regeneration requirements, optical amplification, and reach validation.  

• Engineer optical spectrum across the complete path, including wavelength assignment, fixed-grid and flex-grid alignment, and spectrum utilization to maximize backbone efficiency while preserving future capacity.  

• Select the appropriate transponder, muxponder, and line-side hardware based on service rate, reach, and platform requirements.  

• Validate optical performance against engineering standards before implementation and identify any constraints requiring hardware additions or path modifications.  

• Document the complete service design, including intermediate sites, equipment, ports, and circuit routing.  

Multi-Platform Service Provisioning 

• Provision end-to-end wavelength services across a multi-vendor optical network consisting of Nokia and Ciena transport platforms.  

• Configure and turn up services on Nokia optical transport platforms, including the 1830 PSS, PSD, PSI-M family, and related shelf types.  

• Configure and turn up services on Ciena 6500, Waveserver, and RLS platforms, including transponders, CCMD/CMD components, and line-system elements.  

• Manage service transitions between vendor platforms and ensure optical and framing parameters remain consistent across vendor boundaries.  

• Execute provisioning through element and network management systems while maintaining accurate service records, circuit labeling, and implementation documentation.  

End-to-End Troubleshooting and Customer Turn-Up 

• Perform complete validation of wavelength services before customer handoff, including optical power verification, performance testing, error-free burn-in, and confirmation that service objectives have been achieved across the entire path.  

• Troubleshoot complex issues across multi-vendor optical networks and determine whether faults originate within metro networks, the national backbone, or at vendor boundaries.  

• Diagnose optical impairments including power issues, OSNR, dispersion, span loss, framing errors, timing issues, and service-layer alarms.  

• Coordinate with field operations, network operations, and vendor technical support to resolve issues requiring field dispatch or vendor escalation.  

• Deliver validated, production-ready wavelength services and provide post-installation support for services returning after customer handoff.  

Operational Execution and Handoff 

• Perform end-to-end service acceptance testing, document validation results, and verify that all customer acceptance criteria have been satisfied before placing services into production.  

• Maintain accurate engineering records, service documentation, turn-up results, circuit labeling, and as-built documentation throughout the delivery lifecycle.  

• Execute work in accordance with approved operational procedures and engineering practices to minimize customer impact while maintaining backbone stability.  

 Continuous Improvement 

• Identify opportunities to automate repetitive design, provisioning, validation, and documentation tasks to improve delivery efficiency and reduce manual effort.  

• Contribute to implementation procedures, methods of procedure (MOPs), and operational documentation that support backbone wavelength delivery.  
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  #LI-KG1